What The Fraud?

For Part 2 of our special coverage from Money20/20 Europe in Amsterdam, we continue the conversation on AI, trust, and fraud with a fresh set of leaders from across digital banking, payments, and regulation. Where Part 1 focused on AI transformation at scale, this episode digs into invisible banking, digital identity, agentic commerce, and the regulatory frameworks needed to make cross-border payments work safely.Direct from the Sumsub booth, Thomas Taraniuk, Head of Partnerships at Sumsub, speaks with leaders from across the financial services ecosystem about what trust looks like when more of banking happens quietly, behind the scenes, and what it takes to keep fraud out without adding friction for the people and businesses who depend on these systems every day.Our guests include:Mette Gade (Chief Product Officer, Lunar) on building "invisible banking," why trust means giving users back their agency rather than advising them, and why fraud prevention works best as a shared community effort.Breno Oliveira (Chief Product Officer, payabl.) on whether digital identity can solve Europe's fraud problem, the rise of selective disclosure, and how agentic commerce will change fraud signals as we know them.Bankole Falade (Chief Legal, Regulatory Affairs & Public Policy Officer, Flutterwave) on building payment infrastructure across 50+ African markets, what Europe can learn from African regulatory pragmatism, and why harmonisation is the "golden ticket" for stablecoins and cross-border payments.Antoine Dauchy (Head of Product Development, FLOA) on the unique fraud challenges of buy-now-pay-later, why 3DS doesn't protect against installment fraud, and how tokenisation is making it easier for fraudsters to cover their tracks.Conny Ploth (VP, Global AI Transformation, Santander) on what it actually means to become an AI-native bank, the cultural shift required to make it stick, and why open innovation, including sharing fraud research publicly, is part of responsible AIAcross these conversations, one theme keeps surfacing: as banking becomes quieter and more automated, trust has to be built into every micro-moment, and the institutions, regulators, and product teams that get ahead of fraud will be the ones willing to share data, rethink friction, and design for agents as much as for people.Because the next wave of fraud won't announce itself. It will look exactly like normal traffic, until it isn't.Thomas Taraniuk on LinkedIn: linkedin.com/in/tomtaraniukMette Gade on LinkedIn: linkedin.com/in/mettehindborggadeBreno Oliveira on LinkedIn: linkedin.com/in/brenoaoliveiraBankole Falade on LinkedIn: linkedin.com/in/oluwabankole-falade-10a5099Antoine Dauchy on LinkedIn: linkedin.com/in/antoine-dauchy-aa99426Conny Ploth on LinkedIn: linkedin.com/in/conny-ploth-a66730 Hosted on Acast. See acast.com/privacy for more information.

"Fraud is a lot more popular today than it was 10 years ago simply because today you can advertise fraud on TikTok, Snapchat, whatever platform, and you can just have tutorials on how to gamify anything you want at your doorstep."We think of fraudsters as criminals behind laptops, draining accounts without conscience. But what about that free lunch you claimed on your delivery app or the refund you knew wasn't deserved? Could you be part of the problem too? As the on-demand delivery industry explodes, it's creating new opportunities not just for convenience, but for fraud at every touchpoint.Our guest in this episode is Boris Montin, FinTech Director at Glovo, who joins host Thomas Taraniuk to discuss how delivery platforms navigate fraud across countries, balancing frictionless customer experiences with robust security measures.From opportunistic coupon abusers and professional fraudster networks to merchant money laundering and SMS verification scams in Central Asia, this episode reveals the creative schemes targeting delivery platforms. Boris explains how Glovo uses AI and machine learning to detect fraud in real time, why the "perfect level of fraud" is actually about acceptable friction, and how the democratisation of fraud through social media is changing the game. Whether you're ordering dinner or building a marketplace, this conversation offers crucial insights into protecting platforms whilst keeping customers happy.Sumsub's website: sumsub.comSumsub's LinkedIn: linkedin.com/sumsubSumsub's Instagram: instagram.com/sumsubcomSumsub on X: x.com/SumsubcomSumsub's YouTube Channel: youtube.com/@sumsubcomThomas Taraniuk on LinkedIn: linkedin.com/in/tomtaraniukBorin Montin on LinkedIn: linkedin.com/in/montinboris/ Hosted on Acast. See acast.com/privacy for more information.

Fast payments raise hard trust questions. Live from Money20/20 USA in Las Vegas, we sat down with leaders reshaping fraud, AML, and compliance, turning the AI hype into an operational reality.For this special episode of What the Fraud?, Sumsub’s Sales Director, Americas, Anastasia Shvechkova, steps in as host to pull highlights from the show floor, in partnership with the C-Suite podcast team.This special episode brings together leading voices from Gusto, Bluevine, MoneyGram, and Worldpay for Platforms. They discuss how AI is reshaping fraud, why trust is becoming the new competitive currency, and what risk and compliance leaders must do to stay ahead. From deepfakes and synthetic documents to agentic AI, cross-border payments innovation, and the evolving role of risk teams, this episode explores the technologies and strategies defining the future of financial security.Guests:Samant Nagpal, Head of Payments and Risk at GustoMira Srinivasan, Chief Risk Officer at BluevineLuke Tuttle, Chief Product & Tech Officer at MoneyGramBilli Jo Wright, Chief Risk & Compliance Officer at Worldpay for PlatformsSumsub's website: sumsub.comSumsub’s What The Fraud Summit: https://sumsub.com/wtf-summit/Sumsub's LinkedIn: linkedin.com/sumsubSumsub's Instagram: instagram.com/sumsubcomSumsub on X: x.com/SumsubcomSumsub's YouTube Channel: youtube.com/@sumsubcomAnastasia Shvechkova: https://www.linkedin.com/in/anastasia-shvechkova-878344118/ Samant Nagpal: https://www.linkedin.com/in/samant-nagpal-3240683/ Mira Srinivasan: https://www.linkedin.com/in/mira-srinivasan/ Luke Tuttle: https://www.linkedin.com/in/luketuttle/ Billi Jo Wright: https://www.linkedin.com/in/billi-jo-wright-bb856511/  Hosted on Acast. See acast.com/privacy for more information.

“Fraudsters are preying on human emotion… and it clearly works.”Scams are becoming more personal, more emotional, and more sophisticated. In this episode, we explore how social engineering, investment scams, and “crime-as-a-service” are reshaping the fraud landscape, and why awareness and collaboration are our strongest defences.Our special guests this week are Jessie Apple, Group Head of FinCrime Compliance & Risk and UK MLRO at Wise, Co-Chair, ACAMS UK Chapter and Aaron Wilson, Product Leader, Fraud & Victim Prevention at Wise, who share how the company partners with law enforcement, regulators, and even social media platforms to stop scams before they spread.From reimbursement reform and data sharing to real-time intelligence and public awareness, this conversation reveals how financial institutions can fight scams collectively, and what it really takes to protect people in a connected world.AML Fundamentals Course: https://sumsub.com/courses/aml-fundamentals/Sumsub's website: sumsub.comSumsub’s What The Fraud Summit: https://sumsub.com/wtf-summit/Sumsub's LinkedIn: linkedin.com/sumsubSumsub's Instagram: instagram.com/sumsubcomSumsub on X: x.com/SumsubcomSumsub's YouTube Channel: youtube.com/@sumsubcomThomas Taraniuk on LinkedIn: linkedin.com/in/tomtaraniukJessie Apple on LinkedIn: linkedin.com/in/aarwilsonAaron Wilson on LinkedIn: linkedin.com/in/jessie-apple-67aa179 Hosted on Acast. See acast.com/privacy for more information.

“Trust may sound soft, but in practice it’s the hardest currency there is… and in a world of AI, bots, and fraud, trust can make or break a platform.”As AI grows more complex and cybercriminals more sophisticated, the need to earn and protect trust has never been greater. In this episode, we dive into why trust is at the centre of digital identity, how businesses can build it, and what happens when it breaks.Our special guests this week are Eddie Moxon-Garcia, Product Marketing Lead at Sumsub, and Nikolai Suhharnikov, Head of Technical Presales at Sumsub. Together they share insights from working with some of the world’s largest companies on fraud protection, verification, and identity.From synthetic IDs and deepfakes to regulation, transparency, and reusable digital identity, this conversation explores how businesses, regulators, and users can meet in the middle to create trust online.Sumsub's website: sumsub.comSumsub’s What The Fraud Summit: https://sumsub.com/wtf-summit/Sumsub's LinkedIn: linkedin.com/sumsubSumsub's Instagram: instagram.com/sumsubcomSumsub on X: x.com/SumsubcomSumsub's YouTube Channel: youtube.com/@sumsubcomThomas Taraniuk on LinkedIn: linkedin.com/in/tomtaraniukEddie Moxon-Garcia on LinkedIn: linkedin.com/in/eddiemoxongarciaNikolai Suhharnikov on LinkedIn: linkedin.com/in/nikolai-suhharnikov-8a122b182 Hosted on Acast. See acast.com/privacy for more information.

“You don't need to hack an Uber, you just need €200 and a Telegram account, and you can just buy the whole new profile.”The cars we drive and rent are now becoming a new frontier for cyber crime.  From ghost drivers and fake IDs to money laundering and QR-code scams, the mobility space is facing a new wave of digital threats.Our special guest this week is Karolina Kausylaite, Compliance Manager at Tesla Financial Services and an expert in anti-money laundering.  She’s worked at PPRO, N26 and Danske Bank, tackling financial crime from multiple angles. On this episode she helps us understand how criminals exploit modern vehicle services and what the industry must do to stay ahead.Sumsub's website: sumsub.com  Sumsub’s What The Fraud Summit: https://sumsub.com/wtf-summit/Sumsub's LinkedIn: linkedin.com/sumsub Sumsub's Facebook: facebook.com/sumsub Sumsub's Instagram: facebook.com/sumsubcom Sumsub's YouTube Channel: youtube.com/@sumsubcom  Thomas Taraniuk on LinkedIn: linkedin.com/in/tomtaraniuk  Karolina Kausylaite on Linkedin: https://www.linkedin.com/in/karolina-kausylaite Hosted on Acast. See acast.com/privacy for more information.