
Dan Smitley - What do we want from AI in WFM?
From Working Smarter: Presented by Calabrio by Calabrio
August 11, 2025 · 54 min · Season 5 · Episode 7
About this episode
Dan Smitley discusses the practical applications of AI in workforce management.
Dan Smitley is a WFM Guru - You may have seen him posting Will Ferrell gifs on LinkedIn every Friday, but for this episode he joins Calabrio to talk about AI in WFM and how we might get real-world, practical uses out of AI and what that means to the average user. Topics include how WFM can benefit from AI, especially in the "Art vs. Science" front, and what we as humans need from AI assistants. Want to be a guest on the Calabrio podcast? Send us an email! dave.hoekstra@calabrio.com
People in this episode
Guest: Dan Smitley
Topics covered
- AI
- WFM
- business
- technology
Keywords
- Will Ferrell gifs
- AI assistants
- Art vs. Science
Mentioned in this episode
Products: Calabrio
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