Your Broker Admin

This week's episode of Your Broker Admin features a significant Bankwest policy enhancement, the latest Reviews Wrap-Up, and another Bonus History Bite.🧠 Bonus History Bite:June 24 delivers a mix of education, royalty and endurance - from centuries-old schools and famous monarchs to a sporting contest so long they eventually changed the rules.🎯 Reviews Wrap-UpWeek Ending 19 June 2026This week's review activity saw:Interest savings continuing to accumulateMore insightful client conversationsFurther examples of why regular client engagement remains valuableThe reviews continue to reinforce a simple reality: clients' circumstances change, opportunities emerge, and conversations matter.🐪 Humpday HelperThis week's Humpday Helper covers a somewhat surprising Bankwest LMI Waiver update.The expanded employer eligibility list now includes employees from a range of nominated technology and banking organisations, potentially creating additional opportunities for qualifying borrowers.Bankwest Home Lending Portal: Bankwest Home Lending Portal Policy SearchNominated Technology EmployersAdobeAlphabetAmazonAppleAtlassianMetaMicrosoftSalesforceXeroNominated Banking EmployersANZ GroupCBA GroupNAB GroupWestpac GroupMacquarieINGBOQ GroupBendigo & Adelaide Bank GroupHSBCAMPThe Big PictureWhether it's adapting to changing client circumstances, identifying opportunities through reviews, or keeping pace with lender policy changes, consistent attention to detail continues to pay dividends.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://pmmhtl.subscribepage.io/I read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.

This week on Your Broker Admin, I kick things off with another Bonus History Bite before diving into the latest review outcomes and broker updates.🧠 Bonus History Bite:June 10 brings together a tale of hysteria and a tale of discovery - from the first execution of the Salem witch trials to an accidental encounter with one of Australia's greatest natural wonders.🎯 Reviews Wrap-UpWeek Ending 5 June 2026This week's review activity delivered:Another round of interest savingsAn unexpected lending opportunityMore of those all-important client conversationsProof once again that no two review weeks are ever quite the same.🐪 Humpday HelperThis week's Humpday Helper covers an update to ME Bank's settlement agent arrangements and what brokers need to be aware of moving forward.The Big PictureFrom unexpected discoveries to unexpected lending scenarios, this week's episode highlights the importance of staying curious, asking questions, and keeping clients engaged through regular reviews.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.

This week on Your Broker Admin, I’m back behind the mic after a wedding and a proper break away - the first extended time off from the business in 10 years. 🧠 Bonus History Bite:May 27 delivers a mixed bag of pop culture, music and resilience - from animated pigs and iconic songwriting to one of cinema’s most memorable superheroes.🎯 Reviews Wrap-UpThree Weeks Ending 22 May 2026While I was away, it was very much steady as she goes:Continued interest savings across reviewsNew lending opportunities identifiedMore valuable client conversations continuing in the backgroundA good reminder that strong systems and continuity matter when building a sustainable broker business.🐪 Humpday HelperThis week’s Humpday Helper covers an interesting and slightly obscure Suncorp self-employed policy nuance that brokers & admins should be aware of.The Big PictureA good episode for stepping back and looking at the importance of strong foundations - both in business systems and in the relationships that keep things moving while you’re away.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.

This week on Your Broker Admin, as usual I kick off with another Bonus History Bite before plunging into the latest broker insights and tips.🧠 Bonus History Bite:April 29 delivers a contrast in legacy - from the publication of a language staple to an extraordinary act of wartime heroism.e early days of a baseball legend, and a modern-day climate pact.🎯 Reviews Wrap-UpWeek Ending 24 April 2026This week’s review activity delivered:Lower volumes overallSolid interest savings outcomesFurther new lending opportunitiesContinued client conversations that keep the pipeline movingNot the busiest week on paper, but still producing sturdy results where it counts.🐪 Humpday HelperThis week’s Humpday Helper covers an important update around CBA applications that’s worth factoring into your process.The Big PictureEven when volumes dip, consistent reviews and structured conversations continue to deliver results. This week reinforces the value of staying disciplined and keeping the process tight.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.

This week on Your Broker Admin, we kick off with our regular Bonus History Bite before diving into the latest broker insights and tips.🧠 Bonus History Bite:April 15 brings us a rather tragic series of events:In 1865, US president Abraham Lincoln dies.Then in 1912, the RMS Titanic sinks.And in 2019, fire ravages the Notre-Dame Cathedral in Paris.🎯 Reviews Wrap-UpWeek Ending 10 April 2026This week’s review activity delivered:A shorter week with staff enjoying extended breaksLower activity levels, but still some solid client conversations moving forwardWhile it was a quieter week, the conversations continue to roll on, and opportunities are still being explored.🐪 Humpday HelperThis week’s Humpday Helper covers a useful Broker Engine tip for handling deals with multiple unrelated applicants.The Big PictureA quieter week, but with steady client engagement and useful tips to help brokers navigate their processes more effectively. Episode 69 brings practical insights to stay ahead.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.

This week on Your Broker Admin, we kick off with a Bonus History Bite before diving into the latest broker insights and tips.🧠 Bonus History Bite:April 1 brings us two interesting historical moments:A theory on the origin of April Fool’s Day, And in 1778, how a New Orleans businessman Oliver Pollock accidentally created the most recognised monetary symbol through bad handwriting?🎯 Reviews Wrap-UpWeek Ending 27 March 2026This week’s review activity delivered:More interest savings for clientsNew lending opportunities uncoveredInsightful conversations with clients from a purchased loan bookA strong week with continued positive outcomes and valuable client interactions.🐪 Humpday HelperThis week’s Humpday Helper covers a critical policy update from Great Southern Bank that brokers need to know when resubmitting pre-approvals for formal approval.The Big PictureFrom fun history facts to valuable lending insights and policy updates, Episode 67 gives brokers everything they need to keep their business flowing smoothly as we head into the Easter weekend.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.

Episode 65 of Your Broker Admin starts with another Bonus History Bite, before diving into the week’s broker insights and tips.Bonus History BiteMarch 18 features two key moments: the Tolpuddle martyrs' sentence to transportation in 1834 and the mysterious death of Bob Woolmer in 2007.🎯 Reviews Wrap-UpWeek Ending 13 March 2026This week’s review activity delivered:Interest savings for clientsNew lending opportunities uncoveredThought-provoking client conversationsAnother strong week of adding value through consistent, well-executed loan reviews.🐪 Humpday HelperThis week’s Humpday Helper covers two-factor authentication coming to Cotality. I share details on what brokers need to know as the feature is introduced, and how to get ready. Further detail available via the link below.https://auhelpcentre.corelogic.com.au/hc/en-au/sections/15105451988623-Multi-Factor-Authentication?… The Big PictureA solid week for loan reviews, new opportunities, and enhancing security with the introduction of two-factor authentication. Episode 65 brings those elements together in practical ways for brokers looking to stay ahead of the curve.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.

Summer has packed up and autumn has arrived. In this episode of Your Broker Admin:🎯 Loan Reviews | Week Ending 27 February 2026Interest savings secured for clientsNew lending opportunities created through timing and proactive contactA couple of client conversations that reinforce why structured reviews still matterAs always, the outcomes weren’t just about rate reductions. They were about staying connected and being ready when the opportunity presented itself.🐫 Humpday HelperThis week I highlight something to be aware of with CBA bridging finance. A small detail that, if missed, can create unnecessary friction in the process.Plus, your weekly Bonus History Bite featuring presidential inauguration dates, the Hindenburg’s first flight, and a reminder that sometimes substitutions don’t end well.Consistent reviews. Clear conversations. Thoughtful timing.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.

This week on Your Broker Admin, I catch up with Michael Richardson for an update on the latest developments with Cynario.We unpack what’s new, what’s changed, and what Brokers should be aware of when it comes to integrating Cynario into their workflow. If you’re using the platform – or considering it – this one’s worth your time.https://www.cynario.ai/?ref=8987dbGood systems. Clear conversations. Fewer surprises.🧠 Bonus History BiteThe 1862 Legal Tender Act and the birth of the greenbackA record-breaking 18,020 mile tandem bicycle journey🎯 Loan Reviews | Week Ending 20 February 2026A quick snapshot of the week’s review activity and the ongoing value of consistent client engagement.As always, this episode reinforces a simple theme – consistency, clarity, and staying on the front foot with both clients and systems.Good systems. Clear conversations. Fewer surprises.🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.from ANZ and Firstmac in the company and trust home loan lending space.

Episode 59 centres on loan reviews, client conversations and lender updates.In this episode:Loan Reviews wrap-up for the week ending 30 January 2026, including outcomes and insights from recent client conversationsThis week’s Humpday Helper where we share recent updates from AFG Home Loans & SuncorpYour regular Bonus History Bite to kick things off🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.from ANZ and Firstmac in the company and trust home loan lending space.

Episode 57 of Your Broker Admin kicks off the year with a mix of loan review outcomes, lender updates, and a behind-the-scenes look at how structured review programs actually work in practice.In this episode:Loan Reviews wrap-up for the week ending 16 January 2026, including outcomes and insights from recent client conversationsA revisit of an earlier YBA interview unpacking what really happens during a loan reviewThis week’s Humpday Helper, covering recent ANZ and Firstmac updatesA Bonus History Bite to round things out🔗 Contact the ShowGot something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.👉 https://subscribepage.io/PMmHTLI read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.

Up first, we have your weekly Bonus History Bite.This week’s Humpday Helper looks at the minimum requirements for credit analysis. Nothing groundbreaking - just the information you actually need upfront so you don’t spend the rest of the process untangling guesswork. And who needs that?Then we move into the Reviews Wrap-Up, covering the week ending 5 December 2025. A steady start to the month, a few decent savings, and at least one client who walked away with an early Christmas present.Got something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the new Contact the Show page. 👉 Head here: https://subscribepage.io/PMmHTL

To start, we have our our Bonus History Bite.On to this week’s Humpday Helper, where I share a slightly personal one - a learning curve on the joys and frustrations of AI-generated content, and my ongoing battle to avoid those regrettable long dashes in everything I write. Turns out you can actually train an AI to avoid them. It just takes time, persistence, and the occasional emotional bribe.Then we’ll head over to the Reviews Wrap-Up, where we unpack the outcomes from the week ending 21 November 2025. Another solid batch of results, a standout Macquarie win that feels like finding a twenty in your old jeans, a fresh refinance opportunity, and yes - the Scrooge Lender of the Week making yet another appearance.Got something to add?You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the new Contact the Show page.👉 Head here: https://subscribepage.io/PMmHTL