How Do I Know If An Agency Is Any Good? (Klassic Kern)

About this episode

Frank Kern discusses the essential criteria for selecting a reliable social media advertising agency.

The four essential criteria for selecting a social media advertising agency. Frank warns against agencies that make empty promises and explains why a deep understanding of your business and your customers is the only way to ensure a successful partnership. Key Takeaways Honesty About Risk: A reliable agency will never guarantee a 100% success rate. Every new campaign is a calculated gamble, and "maybe" is the most honest answer to whether a campaign will work. Business-First Approach: The initial conversation should focus on your business model, customer value, sales process, and KPIs—not a generic pitch deck about the agency's history. Customer-Centric Strategy: A great agency prioritizes understanding your customer's frustrations, emotions, and needs to create effective ad copy and targeting. Focus on ROI, Not Vanity: Avoid agencies that prioritize "vanity metrics" like impressions or "eyeballs." Look for an insistence on tracking tangible results like opt-ins, calls, and sales. Timestamps [00:00] - Introduction: Why choosing an agency is a difficult decision. [00:53] - Criterion #1: Why "Maybe" is the only honest answer to "Will this work?" [01:40] - Criterion #2: The…

People in this episode

Host: Frank Kern

Topics covered

• agency selection
• social media advertising
• business strategy
• customer understanding
• ROI tracking

Keywords

• agency criteria
• advertising success
• customer needs
• business model
• vanity metrics

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