New Glasses, New You at The Walkerville Optical!
From YQG In Bloom by Tracy Martens
February 3, 2026 · 31 min · Season 2 · Episode 148
About this episode
Tracy Martens interviews Mark Trudell about the customer-oriented approach of The Walkerville Optical in Windsor, Ontario.
The Walkerville Optical in Windsor, Ontario puts customers first by taking the time to get eyeglasses right. In this episode, I talk to Mark Trudell, Owner/Optician about his customer-oriented approach, how he handpicks the eyeglass collections in his store and that customers appreciate the by appointment service. To have Mark and the store to yourself really helps you to find the perfect pair of frames for you without rushing. A local business conversation about quality, care, and how personal service still matters in today's world. #LocalBusiness #SmallBusiness #WindsorOntario #YQG #interview #CustomerService #ShopLocal #PodcastEpisode #LocalPodcast #SmallBusinessPodcast #SupportLocalWindsor #WindsorSmallBusiness #Optician #EyewearStyle #Eyeglasses #CustomerFirst #PersonalService
People in this episode
Host: Tracy Martens
Guest: Mark Trudell
Topics covered
- customer service
- local business
- eyewear
- entrepreneurship
- personal service
Keywords
- eyeglasses
- customer first
- Shop Local
- Windsor Small Business
- Optician
Mentioned in this episode
Organizations: The Walkerville Optical
Places: Windsor, Ontario
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