Tech transformation and AI to power bank growth

About this episode

Vincent Delie discusses F.N.B. Corporation's growth strategies and the role of technology and AI in banking.

Over the past two decades, Pennsylvania-based F.N.B. Corporation has grown its assets from roughly $5.4 billion to $50 billion, grown its net operating income by a similar ratio and more than doubled its retail footprint. On the latest episode of the ABA Banking Journal Podcast — presented by Nexcess — Chairman, President and CEO Vincent Delie discusses his approach to growing the franchise and how F.N.B. is investing in its employees' capabilities. Among other topics, Delie discusses: F.N.B.'s balance of organic growth and M&A and the role of culture in this growth. The bank's strategy of hiring data scientists to help the company break down silos and better target customers' needs. F.N.B.'s "e-store" concept and how it supports the bank's "clicks to bricks" retail strategy. The role of AI in recommending tailored products and providing holistic financial wellness advice, as well as strengthening bank credit and anti-fraud functions. This episode is presented by Nexcess :

People in this episode

Host: American Bankers Association

Guest: Vincent Delie

Topics covered

• bank growth
• AI
• employee investment
• organic growth
• M&A
• customer targeting
• financial wellness

Keywords

• banking
• AI
• growth strategy
• data scientists
• financial wellness
• retail strategy
• M&A

Sponsors

Nexcess

Mentioned in this episode

Organizations: F.N.B. Corporation

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