Scaling Commerce: How Commerce’s CMO Builds Growth in a Connected World with Michelle Suzuki

Scaling Commerce: How Commerce’s CMO Builds Growth in a Connected World with Michelle Suzuki

From Builders Wanted by Twilio

January 7, 2026 · 40 min · Season 4 · Episode 15

About this episode

Michelle Suzuki discusses the impact of agentic commerce and AI in marketing.

In this episode of Builders Wanted, we’re joined by Michelle Suzuki, Chief Marketing Officer at Commerce. Kailey and Michelle delve into the impact of agentic commerce, the evolution of AI in customer engagement, and strategies for maintaining consistency and relevance in marketing. Michelle also shares insights on the challenges and opportunities in rebranding and driving data-driven marketing.

People in this episode

Host: Kailey

Guest: Michelle Suzuki

Topics covered

  • agentic commerce
  • AI in customer engagement
  • marketing strategies
  • rebranding
  • data-driven marketing

Keywords

  • commerce
  • AI
  • customer engagement
  • marketing
  • rebranding
  • data-driven

Mentioned in this episode

Organizations: Commerce, Twilio

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