
Scaling Commerce: How Commerce’s CMO Builds Growth in a Connected World with Michelle Suzuki
From Builders Wanted by Twilio
January 7, 2026 · 40 min · Season 4 · Episode 15
About this episode
Michelle Suzuki discusses the impact of agentic commerce and AI in marketing.
In this episode of Builders Wanted, we’re joined by Michelle Suzuki, Chief Marketing Officer at Commerce. Kailey and Michelle delve into the impact of agentic commerce, the evolution of AI in customer engagement, and strategies for maintaining consistency and relevance in marketing. Michelle also shares insights on the challenges and opportunities in rebranding and driving data-driven marketing.
People in this episode
Host: Kailey
Guest: Michelle Suzuki
Topics covered
- agentic commerce
- AI in customer engagement
- marketing strategies
- rebranding
- data-driven marketing
Keywords
- commerce
- AI
- customer engagement
- marketing
- rebranding
- data-driven
Mentioned in this episode
Organizations: Commerce, Twilio
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