Voice of the Customer: The Overlooked Engine Behind Scalable Growth

Voice of the Customer: The Overlooked Engine Behind Scalable Growth

From C-Suite Sales & Marketing Perspectives by Steven MacDonald

April 29, 2026 · 32 min

About this episode

Atri Chatterjee discusses the importance of trust in scalable growth and shares insights on customer proof and platform value.

Episode #284: Atri Chatterjee, Chief Marketing Officer at DigiCert, explains why trust is central to scalable growth. He shares how customer proof, platform value, and consistent delivery create stronger buying confidence. The conversation also explores AI, security, and evolving expectations. It offers practical lessons for modern growth leaders.

People in this episode

Host: Steven MacDonald

Guest: Atri Chatterjee

Topics covered

  • customer trust
  • scalable growth
  • AI
  • security
  • buying confidence
  • platform value

Keywords

  • trust
  • scalable growth
  • customer proof
  • AI
  • security
  • buying confidence
  • platform value

Mentioned in this episode

Organizations: DigiCert

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