Care Beyond Barriers

Once dismissed as Silicon Valley provocation, the question of ‘will AI replace doctors’, now feels a very real possibility. As large language models pass licensing exams and multimodal systems interpret scans at scale, the panel examines which parts of medicine are most exposed to automation and which remain deeply human. Diagnostic specialties may shift first. Clinical knowledge can be scaled. But accountability, judgment under uncertainty, communication of bad news, and ethical trade offs resist simple optimisation. So what does the future physician role look like?. Key Topics: Vinod Khosla’s prediction that AI would eliminate doctors AGI timelines and multimodal models Radiology, pathology, and diagnostic automation Why no doctor will practice without AI Psychiatry and the limits of avatar therapy High-stakes procedural care (intubation, intensive care) Accountability and liability barriers The “reward function” problem in healthcare AI Empathy vs optimisation Judgment, truth-telling, and delivering bad news Relevant Links and Resources: Connect with us: Find all things Heidi at heidihealth.com Connect with Heidi on LinkedIn Connect with Dr Tom Kelly on LinkedIn Connect with Christina Farr: LinkedIn Second Opinion Media website Lifers Podcast Twitter/X Instagram Check out Christina’s book 'The Storytellers Advantage'. Connect with Dr Hannah Allen on LinkedIn Connect with Dr Simon Kos on LinkedIn Resources: Vinod Khosla 2012 prediction: https://fortune.com/2012/12/04/technology-will-replace-80-of-what-doctors-do/ Updated Vinod Khosla 2025 prediction that AI will replace 80% of jobs by 2030: https://fortune.com/2025/07/01/silicon-valley-investor-vinod-khosla-ai-job-prediction-interview/ AI Passing Medical Exams - ChatGPT Performance on the USMLE (PLOS Digital Health): https://journals.plos.org/digitalhealth/article?id=10.1371/journal.pdig.0000198 AI for Diabetic Retinopathy & Eye Disease Detection (ScienceDirect): https://www.sciencedirect.com/science/article/pii/S2666914525002337 AI vs Radiologists in Imaging Interpretation (Lancet Digital Health Review): https://www.thelancet.com/journals/landig/article/PIIS2589-7500(25)00142-6/fulltext Stanford AI Index Report (Annual State of AI): https://hai.stanford.edu/ai-index AI Alignment & Reward Optimization (OpenAI / Technical Overview): https://openai.com/index/learning-from-human-preferences/

Trust in healthcare has fractured between patients and clinicians, clinicians and institutions, and across society more broadly. In the wake of COVID, public health messaging, misinformation, politicisation and time poor consultations have left many patients sceptical and many clinicians defensive. Where did that erosion begin? And how it shows up today: in misdiagnosis, in eight minute consults, in ego, and in incentive structures. The panel asks whether a clinician AI partnership could help rebuild trust by extending time, improving accuracy, making evidence transparent, and shifting medicine away from paternalism toward shared understanding. Key Topics: COVID-era public health messaging and the long tail of mistrust Medicine as a “special club” vs. transparency in the digital age Misdiagnosis, dismissal, and why patients feel gaslit Medical error and the “Swiss cheese” model of harm prevention The eight minute consult and the limits of factory style care Asynchronous follow-up and extended time horizons in care Ego, hierarchy, and cultural resistance to AI Antibiotics, incentives, and the tension between doing right by the patient vs. the system Meeting patients where they are including digital platforms Relevant Links and Resources: Connect with us: Find all things Heidi at heidihealth.com Connect with Heidi on LinkedIn Connect with Dr Tom Kelly on LinkedIn Connect with Christina Farr: LinkedIn Second Opinion Media website Lifers Podcast Twitter/X Instagram Check out Christina’s book 'The Storytellers Advantage'. Connect with Dr Hannah Allen on LinkedIn Connect with Dr Simon Kos on LinkedIn Resources: To Err Is Human (Institute of Medicine report) - highlighting rates of medical error in the US: https://nap.nationalacademies.org/catalog/9728/to-err-is-human-building-a-safer-health-system Understanding the Swiss Cheese model and it’s application to patient care: https://pmc.ncbi.nlm.nih.gov/articles/PMC8514562/ Antibiotic/Antimicrobial Resistance: https://www.who.int/news-room/fact-sheets/detail/antimicrobial-resistance Java Health Forum article on ‘Healing the Growing Gap in Physician Trust’: https://jamanetwork.com/journals/jama-health-forum/fullarticle/2843194 Interview on ‘Shared Decision Making — The Pinnacle of Patient-Centered Care’: https://www.nejm.org/doi/full/10.1056/NEJMp1109283

Healthcare systems are operating under sustained pressure. Expanding the workforce has not translated into improved access or stability. In some regions, increasing training places has exposed deeper infrastructure gaps,like placement bottlenecks, geographic mismatches, funding constraints and outdated care models that no longer reflect the burden of modern disease. How does capacity strain show up in day to day clinical work and why doesn’t supply alone resolve demand? The panel explores alternative models of care: task shifting to mid level providers, telemedicine beyond video visits, asynchronous pathways, AI driven follow up agents and technology enabled antenatal support. As patients increasingly seek 24/7 guidance through digital tools, the conversation turns to risk, guardrails and accountability, and how to integrate new forms of care without compounding system instability. Key Topics: Workforce expansion and the limits of “more doctors” Training bottlenecks and infrastructure gaps (including the UK 5,000 GP example) Chronic disease and the limits of hospital-era care models Asynchronous and agentic care pathways Task redistribution across nurses, midwives, allied health and peer networks Clinician burnout and the “leaky bucket” problem Liability and guardrails in AI-enabled care Relevant Links and Resources: Connect with us: Find all things Heidi at heidihealth.com Connect with Heidi on LinkedIn Connect with Dr Tom Kelly on LinkedIn Connect with Christina Farr: LinkedIn Second Opinion Media website Lifers Podcast Twitter/X Instagram Check out Christina’s book 'The Storytellers Advantage'. Connect with Dr Hannah Allen on LinkedIn Connect with Dr Simon Kos on LinkedIn Resources: NHS Workplace Expansion (5000 GP initiative): https://www.england.nhs.uk/gp/expanding-our-workforce/ Nowhere to go: Maternity Care Deserts across the US 2024 Report: https://www.marchofdimes.org/peristats/reports/united-states/maternity-care-deserts BMA report on medical attrition & workforce pressures: https://www.bma.org.uk/media/gsmfle1o/tackling-the-cost-of-attrition-uks-health-services.pdf The state of medical education and practice in the UK Workplace experiences 2025 (GMC UK): https://www.gmc-uk.org/cdn/documents/somep-workplace-experiences-report-2025-full-report_pdf-111877911.pdf

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