LIVE: ServiceNow CEO Bill McDermott on Unlocking Elite Level Execution
From Crucible Moments by Sequoia Capital
January 2, 2025 · 32 min · Season 2 · Episode 9
About this episode
Bill McDermott discusses ServiceNow's growth and execution strategies with Pat Grady.
Earlier this season we heard the startup story of ServiceNow—from Fred Luddy setting out to reinvent IT workflows as a first-time founder, to Frank Slootman joining as CEO to scale the business to an IPO. Even more remarkable is that ServiceNow has only accelerated as a public company, growing over ten-fold in the last decade. At a recent closed event in Europe, Sequoia partner Pat Grady spoke with ServiceNow’s current CEO Bill McDermott, who took the reins in 2019. This conversation was recorded in September, 2024 when ServiceNow’s market cap was $125B—today that number has grown to $225B. Their conversation sheds light on ServiceNow’s journey to becoming one of the world’s largest software companies, with over $10 billion dollars in annual revenue, and how Bill’s unrelenting focus on elite level execution is key to the company’s continued success. Featuring: Bill McDermott, ServiceNow; Pat Grady, Sequoia Capital
People in this episode
Host: Pat Grady
Guest: Bill McDermott
Topics covered
- ServiceNow
- CEO insights
- business growth
- elite execution
- software industry
- IPO journey
Keywords
- ServiceNow
- Bill McDermott
- Pat Grady
- business execution
- software company
- market cap
- annual revenue
Mentioned in this episode
Organizations: ServiceNow, Sequoia Capital
Places: Europe
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