
About this episode
The episode follows Carrie, an ambulance call handler, as she navigates various emergencies and provides support to those in distress.
Carrie is a call handler for the ambulance service. Every day she makes split-second decisions as she deals with a succession of emergencies; from a young man who has fallen whilst attempting to put up a flag, to a mother dealing with the death of her only son. Carrie is gifted with the knack of calmly helping people through their most vulnerable moments. Each episode is a collage of heart-stopping stories, where Carrie’s indiscriminate acts of kindness can mean the difference between life and death. The programme contains scenes of a traumatic nature. Carrie ….. Sarah Ridgeway Will ….. Rick Warden Ian ….. Michael Jibson Nick ….. Archie Christoph-Allen David/ Æssan ….. Keneth Collard Peter ….. Sam Dale Bella ….. Sadie Gray Natalie ….. Anna Spearpoint Lauren ….. Yasmin Mwanza Gwen ….. Clare Corbett Production Co-ordinator ….. Luke MacGregor Technical Producers ….. Keith Graham, Sam Dickinson Writer ….. Al Smith Director ….. Sally Avens A BBC Studios Production
People in this episode
Host: BBC Radio 4
Guests: Sarah Ridgeway, Rick Warden, Michael Jibson, Archie Christoph-Allen, Keneth Collard, Sam Dale, Sadie Gray, Anna Spearpoint, Yasmin Mwanza, Clare Corbett
Topics covered
- emergency response
- trauma
- kindness
- vulnerability
- ambulance service
- human stories
Keywords
- ambulance
- emergency
- trauma
- kindness
- stories
- vulnerability
- call handler
Mentioned in this episode
Organizations: BBC Studios
More episodes of Drama of the Week
- Anna Christie · July 10, 2026 · 57 min
- The Courier Episode 1 · June 5, 2026 · 29 min
- Artan and Jordan · May 29, 2026 · 44 min
- Milady · May 22, 2026 · 57 min
- Now That Summer's Coming by Deirdre Anna Rose Kelly · May 1, 2026 · 14 min
Explore listener stats, chart rankings, contacts and more on the Drama of the Week podcast page.