Episode 80 - Emotion at Work in Building Better Managers with Ross Garner and Anna Barnett

About this episode

The episode explores groundbreaking research into management practices and the importance of empathy and employee satisfaction in driving performance and innovation.

In this episode, Lizzi, our Emotion at Work Marketing Manager, sits down with Ross Garner and Anna Barnett from The Mind Tools for L&D podcast to explore their ground breaking research into management practices. Together, they explore the recent study, conducted in partnership with YouGov, which gathered data across 12 industries. The research uncovered some key insights into the realities of management today. The study identified 12 core management capabilities essential for success: delegation, goal setting, transparent communication, coaching, active listening, recognition, inclusive leadership, trust, social sensitivity, self-awareness, self-regulation and empathy. Notably, empathy was linked to a 34% increase in team innovation. The conversation also touches on the significance of happiness and satisfaction in the workplace. Research shows that employee satisfaction is associated with better long-term performance and happy employees are more likely to engage in self-driven learning. Tune in to gain insights into the future of management and discover how to create leadership that drives performance and innovation. Links Building Better Mangers Report…

People in this episode

Guests: Ross Garner, Anna Barnett

Topics covered

• management practices
• employee satisfaction
• leadership
• innovation

Keywords

• delegation
• goal setting
• transparent communication
• coaching
• active listening
• recognition
• inclusive leadership
• trust
• social sensitivity
• self-awareness
• self-regulation
• empathy

Mentioned in this episode

Products: Building Better Managers Report

Books & works: Emotion at Work in Building Better Managers with Ross Garner and Anna Barnett, Building Better Mangers

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