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#2 - Case History - Client's Who Don't Follow Advice Should Be Someone Else's Client
Jun 16, 2026
Unknown duration
Geoprofessional Women's Group
Jun 2, 2026
1h 10m 27s
First Word - June 2026
Jun 1, 2026
3m 53s
Communication Basics: Intentional and Inclusive Communication
May 5, 2026
32m 33s
First Word - May 2026
May 2, 2026
8m 20s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/16/26 | ![]() #2 - Case History - Client's Who Don't Follow Advice Should Be Someone Else's Client | GBA Case History Series – Case History #2 - Client's Who Don't Follow Advice Should Be Someone Else's Client Summary The GBA Member Firm performed a geotechnical study for a repeat client, a custom-home builder, to identify potential groundwater problems for construction of a two-story home near the flank of a ridge. It was a hand-shake deal. Despite recommendations for drainage provisions and construction monitoring, the client went silent. Two months after completion, the basement began experiencing cracking, buckling, and water seepage. While admitting he ignored important recommendations, the client representative wanted the Member Firm to contribute money to help pay for repairs. In exchange for a full release, the Member Firm contributed a token amount for the repairs and quickly walked away. Our Hosts: Elizabeth Brown, PE - Principal Geotechnical Engineer/JLT Consultants Elizabeth is the Principal Geotechnical Engineer at JLT Consultants in Boise, Idaho. Elizabeth has performed and/or assisted with numerous geotechnical investigations throughout Idaho, Oregon, Washington, and Wyoming managing projects, providing geotechnical design, project quality control, cost and value engineering, and evaluating geotechnical constructability issues. Abi Corbett – Project Consultant/SME. Abi is a Project Consultant at SME experienced in managing a variety of steel, concrete, coatings, and nondestructive testing projects. She specializes in managing projects related to DOT fabrication quality assurance reviews but also supports project managers throughout SME’s various service groups. Lessons Learned: Residential Projects Pose High Risk • Foolish Clients Create Risks • Lack of a Written Agreement Creates Risk • Use the Term “Confirmation-Dependent Recommendations” • Settle and move on • Be Wary of Groundwater Issues Calls-to-action: Download Case History #2 Visit the following link to access all of GBA’s Case Histories: https://www.geoprofessional.org/gba-case-histories/ An account is required to download the individual Case Histories, which are free for GBA Member Firms. Visit the GBA Website at https://www.geoprofessional.org for other training resources and reference materials and/or to become a member. Visit https://www.gbapodcast.com for future Podcast Episodes Contact us at info@geoprofessional.org with any podcast-related questions or comments Subscribe Subscribe to the GBA Podcast https://www.gbapodcast.com/subscribe This episode was produced by the following GBA Members: Abi Corbett – Project Consultant/SME. Elizabeth Brown, PE - Principal Geotechnical Engineer/JLT Consultants Ryan White, PE, GE – Principal Geotechnical Engineer/Apex Companies, LLC | — | ||||||
| 6/2/26 | ![]() Geoprofessional Women's Group✨ | women in geoprofessional industrymentorship+4 | — | Geoprofessional Women's Group | — | geoprofessionalwomen's leadership+5 | — | 1h 10m 27s | |
| 6/1/26 | ![]() First Word - June 2026✨ | GBA resourcesbusiness strategy+3 | — | GBAGBA Safety Committee+4 | — | GBAbusiness resources+3 | — | 3m 53s | |
| 5/5/26 | ![]() Communication Basics: Intentional and Inclusive Communication✨ | communicationinclusivity+3 | Dee WatsonKent Bannister+1 | Geoprofessional Business AssociationGeo-Technology Associates, Inc.+3 | — | communication skillsinclusive language+5 | — | 32m 33s | |
| 5/2/26 | ![]() First Word - May 2026✨ | GBA member resourcesAnnual Conference+5 | — | GBA | Phoenix, ArizonaDenver, Colorado+1 | GBAJoel Carson+6 | — | 8m 20s | |
| 4/28/26 | ![]() #4 - Case History - Compromise Must be a Part of Your Business Strategy✨ | geotechnical engineeringbusiness strategy+3 | — | JLT ConsultantsSME | Boise, IdahoIdaho+3 | geotechnical engineeringdrilled shafts+3 | — | 16m 20s | |
| 4/21/26 | ![]() #3 - Case History - If Your Client Won't Listen...Get Out Your Checkbook✨ | geotechnical engineeringconstruction claims+3 | — | JLT ConsultantsSME | Boise, IdahoIdaho+3 | geotechnical engineeringcivil engineering+3 | — | 18m 45s | |
| 4/14/26 | ![]() #99 - Case History - How Did That Get There?✨ | geotechnical engineeringconstruction+3 | — | JLT ConsultantsBSK Associates | Boise, IdahoIdaho+4 | geotechnical engineeringretaining walls+3 | — | 25m 02s | |
| 4/3/26 | ![]() First Word - April 2026✨ | GBA member resourcesevents+3 | — | GBAGBA ICC Webinars for Field Professionals+3 | — | GBAJoel Carson+5 | — | 5m 54s | |
| 3/31/26 | ![]() #113 - Case History - Challenge Yourself...Be a Consultant...Serve your Client...The GBA Story✨ | construction materials engineeringgeotechnical engineering+3 | — | GBA Member FirmJLT Consultants | Boise, IdahoIdaho+3 | constructionengineering+5 | — | 18m 37s | |
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| 3/17/26 | ![]() #89 - Case History - Don't Rush Go Along to Get Along. Don't Get Bullied✨ | geotechnical engineeringconstruction materials+3 | — | GBAJLT Consultants+1 | Boise, IdahoIdaho+3 | geotechnical engineeringconstruction+3 | — | 22m 08s | |
| 3/3/26 | ![]() #45 - Case History - Small Projects Can Create Big Risk...Yet Again, and Again and Again...✨ | environmental site assessmentcommercial real estate+4 | — | GBAJLT Consultants+1 | Boise, IdahoIdaho+3 | environmental site assessmentcontamination levels+3 | — | 16m 56s | |
| 3/1/26 | ![]() First Word - March 2026✨ | GBA resourcesmember events+3 | — | GBAGBA Ascend Class+2 | — | GBAJoel Carson+5 | — | 3m 56s | |
| 2/17/26 | ![]() #5 - Case History - If the Bus Driver Doesn't Have a License, Get Off the Bus✨ | geotechnical engineeringconstruction+3 | — | GBAJLT Consultants+1 | IdahoOregon+2 | geotechnical studyfoundation design+3 | — | 15m 06s | |
| 2/3/26 | ![]() #1 - Case History - Beware! A Friend's Small Project Can be Hazardous to your Firm's Health✨ | geotechnical studynegligent misrepresentation+3 | — | GBAJLT Consultants+1 | IdahoOregon+2 | geotechnicalconstruction+5 | — | 12m 42s | |
| 1/13/26 | ![]() #41 - Case History - Don't Worry. We Don't Plan to Build There✨ | geotechnical engineeringconstruction+3 | — | JLT ConsultantsSME+1 | Boise, IdahoIdaho+3 | geotech studyhousing development+3 | — | 16m 49s | |
| 1/6/26 | ![]() #91 - Case History - Is There Value in Value Engineering? Beware of Panic Mode! | GBA Case History Series – Case History #91 - Is There Value in Value Engineering? Beware of Panic Mode! Summary Member Firm conducts forensic evaluation of mold in a crawl space of a 180 unit nursing home and gives an “Engineering Opinion of Probable Cost” for the remediation of mold condition. When the owner investigated the construction records, it was found that the constructor- in- charge was at fault. Our Hosts: Elizabeth Brown, PE - Principal Geotechnical Engineer/JLT Consultants Elizabeth is the Principal Geotechnical Engineer at JLT Consultants in Boise, Idaho. Elizabeth has performed and/or assisted with numerous geotechnical investigations throughout Idaho, Oregon, Washington, and Wyoming managing projects, providing geotechnical design, project quality control, cost and value engineering, and evaluating geotechnical constructability issues. Abi Corbett – Project Consultant/SME. Abi is a Project Consultant at SME experienced in managing a variety of steel, concrete, coatings, and nondestructive testing projects. She specializes in managing projects related to DOT fabrication quality assurance reviews but also supports project managers throughout SME’s various service groups. Lessons Learned: Follow-up Is a Professional Essential Effective Communication Is Essential Emphasize the Value of Construction-Materials Engineering and Testing (CoMET) Services Cheap Engineering Can Be Expensive Residential Projects Create Elevated Risks Use Important Information about This Geotechnical-Engineering Report Risk and the Go/No-Go Analysis Understand Why You Should Not Issue Cost Estimates Be Cautious When Design-Team Members Lack Experience Calls-to-action: Download Case History #91 Visit the following link to access all of GBA’s Case Histories: https://www.geoprofessional.org/gba-case-histories/ An account is required to download the individual Case Histories, which are free for GBA Member Firms. Visit the GBA Website at https://www.geoprofessional.org for other training resources and reference materials and/or to become a member. Visit https://www.gbapodcast.com for future Podcast Episodes Contact us at info@geoprofessional.org with any podcast-related questions or comments Subscribe Subscribe to the GBA Podcast https://www.gbapodcast.com/subscribe This episode was produced by the following GBA Members: Abi Corbett – Project Consultant/SME. Elizabeth Brown, PE - Principal Geotechnical Engineer/JLT Consultants Ryan White, PE, GE – Principal Geotechnical Engineer/Apex Companies, LLC | — | ||||||
| 1/1/26 | ![]() Day 1 - Most Downloaded Document | 12 Days of GBA – Day 1: Most Downloaded Document Summary Tiffany Vorhies and Ryan White present a year-end series highlighting their favorite GBA resources, counting down from Day 12 to Day 1. The final episode of GBA's 12 Days of GBA series reveals 2025's most downloaded document: Crane Pad and Working Platform Design and Inspection. This isn't a technical design guide—it's comprehensive risk reduction guidance developed collaboratively by Geotech and CoMET committees. The document addresses preventing catastrophic crane and drilling rig failures by defining clear roles across all parties: geotechnical engineers, contractors, inspection firms, crane operators, and engineers of record. Key topics include thorough geotechnical evaluations, information sharing protocols, liability limitations, field observation templates, and reinspection requirements after weather events. Bottom line: reducing risks, clarifying responsibilities, and ensuring everyone goes home safe. Members-only download available. Links Download Crane Pad and Working Platform Design and Inspection The 10 Most-Used Tools in the GBA Library Top 10 Most Downloaded Case Histories Calls-to-action: Visit the GBA Website at https://www.geoprofessional.org for other training resources and reference materials and/or to become a member. Visit https://www.gbapodcast.com for future Podcast Episodes Contact us at info@geoprofessional.org with any podcast-related questions or comments Subscribe Subscribe to the GBA Podcast https://www.gbapodcast.com/subscribe This episode was produced by the following GBA Members: Tiffany Vorhies – Principal, Vice President/SME Ryan White, PE, GE – Principal Geotechnical Engineer/Apex Companies, LLC | — | ||||||
| 12/31/25 | ![]() Day 2 - GBA Conferences | 12 Days of GBA – Day 2: GBA Conferences Summary Tiffany Vorhies and Ryan White present a year-end series highlighting their favorite GBA resources, counting down from Day 12 to Day 1. GBA's conferences are where the magic happens—Ryan and Tiffany share why these events are annual highlights. Spring Conference features the Business Snapshot for industry pulse-checks, legendary keynote speakers (Jim Abbott, Rob Samuels, John Acuff), and the invaluable round tables where 6-10 peers tackle real challenges with practical solutions across experience levels. Amazing locations include Phoenix (2026) and Vancouver BC (2027). The Stay and Play tradition caps each conference with memorable adventures—from St. Augustine boat tours to exploring new cities. Fall Leadership Summit focuses on committee work and shaping industry future. Bottom line: connections, content, inspiration, and fun. Links Register for 2026 Spring Conference in Phoenix, Arizona Check out the GBA Event Calendar Past GBA Events Join a GBA Committee Join the GBA Mailing List Calls-to-action: Visit the GBA Website at https://www.geoprofessional.org for other training resources and reference materials and/or to become a member. Visit https://www.gbapodcast.com for future Podcast Episodes Contact us at info@geoprofessional.org with any podcast-related questions or comments Subscribe Subscribe to the GBA Podcast https://www.gbapodcast.com/subscribe This episode was produced by the following GBA Members: Tiffany Vorhies – Principal, Vice President/SME Ryan White, PE, GE – Principal Geotechnical Engineer/Apex Companies, LLC | — | ||||||
| 12/30/25 | ![]() Day 3 - Business Briefs | 12 Days of GBA – Day 3: Business Briefs Summary Tiffany Vorhies and Ryan White present a year-end series highlighting their favorite GBA resources, counting down from Day 12 to Day 1. GBA's Business Briefs deliver short, focused reads on timely topics—free for members. Ryan and Tiffany highlight three standouts: Crystal Ball Workshop 2025 (co-authored by Tiffany and Matt Van Rensler) covering AI guardrails, innovation culture, data hygiene, and pricing strategies; Utilizing Artificial Intelligence examining five insurance policies (cyber, general liability, professional liability, D&O, EPLI) and their AI-related coverage gaps; and Beyond gINT, a practical comparison table of geotechnical data management software that Ryan used to evaluate gINT replacements. These briefs provide actionable insights—from talking with your insurance broker to selecting the right technology. Stay updated through GBA's NewsLog, where new Business Briefs are always highlighted. Links Download GBA's Business Briefs Crystal Ball Workshop 2025: Addressing Shrinking Workforce, Demand for Services Utilizing Artificial Intelligence: Is Your Firm Adequately Insured? Navigating New Horizons: Beyond gINT New Era in Geotechnical Data Management Calls-to-action: Visit the GBA Website at https://www.geoprofessional.org for other training resources and reference materials and/or to become a member. Visit https://www.gbapodcast.com for future Podcast Episodes Contact us at info@geoprofessional.org with any podcast-related questions or comments Subscribe Subscribe to the GBA Podcast https://www.gbapodcast.com/subscribe This episode was produced by the following GBA Members: Tiffany Vorhies – Principal, Vice President/SME Ryan White, PE, GE – Principal Geotechnical Engineer/Apex Companies, LLC | — | ||||||
| 12/29/25 | ![]() Day 4 - GBA Podcast | 12 Days of GBA – Day 4: GBA Podcast Summary Tiffany Vorhies and Ryan White present a year-end series highlighting their favorite GBA resources, counting down from Day 12 to Day 1. Born from Emerging Leaders Class 4 during COVID, the GBA podcast has evolved into a powerful member benefit amplifier. While episodes are free to the public, GBA members unlock the real value—downloadable resources, best practices, contract clauses, and tools referenced in each episode. Ryan and Tiffany explore how the podcast supports different learning styles when paired with downloadable documents, making lunch-and-learns more effective. Featured series include Encore Performances with keynote speakers, GeoHeroes interviews, DEI discussions, and Case Histories. What's next for the podcast -- expanded video content and a geotechnical startup series. Links Visit GBApodcast.com December First Word with Executive Director, Joel Carson GeoHeroes Interview with Matt Moler Management Best Practices: Professional Goal Setting Leadership Lounge: How to Communicate Like a Hostage Negotiator, with Dan Oblinger Calls-to-action: Visit the GBA Website at https://www.geoprofessional.org for other training resources and reference materials and/or to become a member. Visit https://www.gbapodcast.com for future Podcast Episodes Contact us at info@geoprofessional.org with any podcast-related questions or comments Subscribe Subscribe to the GBA Podcast https://www.gbapodcast.com/subscribe This episode was produced by the following GBA Members: Tiffany Vorhies – Principal, Vice President/SME Ryan White, PE, GE – Principal Geotechnical Engineer/Apex Companies, LLC | — | ||||||
| 12/28/25 | ![]() Day 5 - Peer Review | 12 Days of GBA – Day 5: Peer Review Summary Tiffany Vorhies and Ryan White present a year-end series highlighting their favorite GBA resources, counting down from Day 12 to Day 1. GBA's Peer Review—named by Engineering News Record as one of 125 most innovative developments in 125 years—provides structured, confidential assessment of firm management practices. Tiffany deep-dives into the process, explaining the nine core components: business management, facilities/technical resources, HR, professional development, project management, financial management, marketing/sales, electronic resources, and image/culture. Firms choose onsite or virtual reviews, supported by staff and client surveys. Many insurers offset costs. Recommended cadence: every 4-5 years. The process includes oral feedback plus written reports—actionable improvement tools without grades or certification. Special thanks to David Sauls and Bob Rabeler. Linkshttps://www.linkedin.com/in/davidsaulspe/) GBA Peer Review Webpage Should Your Firm Have a Focused Peer Review? GAI Consultant's Peer Review Experience The Benefits of a Peer Review by Jeff Jaros, President & CEO, NTH Consultants, Ltd. GBA Peer Reviews Improve Geoprofessional Firms Calls-to-action: Visit the GBA Website at https://www.geoprofessional.org for other training resources and reference materials and/or to become a member. Visit https://www.gbapodcast.com for future Podcast Episodes Contact us at info@geoprofessional.org with any podcast-related questions or comments Subscribe Subscribe to the GBA Podcast https://www.gbapodcast.com/subscribe This episode was produced by the following GBA Members: Tiffany Vorhies – Principal, Vice President/SME Ryan White, PE, GE – Principal Geotechnical Engineer/Apex Companies, LLC | — | ||||||
| 12/27/25 | ![]() Day 6 - Taboo Words | 12 Days of GBA – Day 6: Taboo Words Summary Tiffany Vorhies and Ryan White present a year-end series highlighting their favorite GBA resources, counting down from Day 12 to Day 1. GBA's Taboo Words document gets its own spotlight because words in your report matter as much as the work itself. Tiffany shares how this resource shaped her writing since 2006. The eight risky words aren't "evil," but opposing counsel can broaden your intent in claims. Ryan and Tiffany deep-dive on "inspect" versus "observe," explaining how legal interpretation can imply authority you never accepted. The takeaway isn't to never use these words, but to choose deliberately and define scope clearly. Simple exercise: highlight these words in a report, rewrite two sentences, instantly level up your team's risk management. Links Best Practices: Taboo Words Taboo Words Certify Defend Determine Inspect Monitor Represent Safety Supervise Calls-to-action: Visit the GBA Website at https://www.geoprofessional.org for other training resources and reference materials and/or to become a member. Visit https://www.gbapodcast.com for future Podcast Episodes Contact us at info@geoprofessional.org with any podcast-related questions or comments Subscribe Subscribe to the GBA Podcast https://www.gbapodcast.com/subscribe This episode was produced by the following GBA Members: Tiffany Vorhies – Principal, Vice President/SME Ryan White, PE, GE – Principal Geotechnical Engineer/Apex Companies, LLC | — | ||||||
| 12/26/25 | ![]() Day 7 - Best Practices | 12 Days of GBA – Day 7: Best Practices Summary Tiffany Vorhies and Ryan White present a year-end series highlighting their favorite GBA resources, counting down from Day 12 to Day 1. GBA's best practices (or "monographs") are short, focused guides that save you from learning lessons the hard way. Tiffany highlights Change Order Management—emphasizing early communication to prevent client surprises—and Straight Talk About Profitability, which reveals that labor utilization matters more than just raising rates. Ryan counters with non-financial favorites: Avoiding Absolutes (one "always" can haunt you forever), Taboo Words, Mentoring Programs, Software Validation, and Documentation practices. Through a lightning round, they showcase resources covering Go/No-Go decisions, insurance basics, e-communication, depositions, and presentations. The takeaway: Pick one best practice your firm already pays for and actually use it this week. Small changes, big payoff. Links Find all of GBA's Best Practices Documents Here Change Order Management Straight Talk About Profitability Avoiding Absolutes Taboo Words Establishing a Mentoring Program in Your Firm Interviewing the Right Way Software Validation Email, Instant Messaging, Texting, and Other Forms of Electronic Communication Project-Records Retention Go/No-Go Checklist Professional Liability Insurance Basics Presentation Fundamentals Deposition Do's and Don'ts for Fact Witnesses Calls-to-action: Visit the GBA Website at https://www.geoprofessional.org for other training resources and reference materials and/or to become a member. Visit https://www.gbapodcast.com for future Podcast Episodes Contact us at info@geoprofessional.org with any podcast-related questions or comments Subscribe Subscribe to the GBA Podcast https://www.gbapodcast.com/subscribe This episode was produced by the following GBA Members: Tiffany Vorhies – Principal, Vice President/SME Ryan White, PE, GE – Principal Geotechnical Engineer/Apex Companies, LLC | — | ||||||
| 12/25/25 | ![]() Day 8 - Risk Management Resources | 12 Days of GBA – Day 8: Risk Management Resources Summary Tiffany Vorhies and Ryan White present a year-end series highlighting their favorite GBA resources, counting down from Day 12 to Day 1. Risk management is GBA's "love language"—woven into nearly everything they publish. Ryan and Tiffany break down their "greatest hits playlist" across three tracks: contracts and legal risk (featuring the Contract Reference Guide and Third Party Reliance resources), reports and client education (including important information insert sheets and confirmation-dependent recommendations), and training with peer learning (like the "Avoiding Absolutes" best practice). Each track includes Monday-morning actionable takeaways—from standardizing contract language to attaching client education documents to building repeatable communication habits. These resources aren't just defensive; they improve margins, reduce rework, and strengthen client relationships. Start small: pick one resource and make it standard practice. Links Contract Reference Guide Guide to Third Party Reliance Important Information About Comet Services - Quality Assurance Important Information About This Geotechnical Report Important Information About This Geoenvironmental Report Important Information About This Tailings Storage Facility Important Information About This Geoenvironmental Services Proposal Important Information About Quality Assurance Important Information About CoMET Quality Assurance Proposal Important Information About This Geotechnical Proposal Guide to the In-House Review of Geoprofessional Reports Best Practice: "Avoiding Absolutes" Calls-to-action: Visit the GBA Website at https://www.geoprofessional.org for other training resources and reference materials and/or to become a member. Visit https://www.gbapodcast.com for future Podcast Episodes Contact us at info@geoprofessional.org with any podcast-related questions or comments Subscribe Subscribe to the GBA Podcast https://www.gbapodcast.com/subscribe This episode was produced by the following GBA Members: Tiffany Vorhies – Principal, Vice President/SME Ryan White, PE, GE – Principal Geotechnical Engineer/Apex Companies, LLC | — | ||||||
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