E351: Stop Managing People. Start Managing Outcomes.

E351: Stop Managing People. Start Managing Outcomes.

From Getting Results by Jim Riviello

April 7, 2026 · 8 min · Episode 351

About this episode

Jim Riviello discusses the importance of managing outcomes rather than just activities to improve team performance.

Let me ask you something…Have you ever looked at your team and thought: “I’ve got good people… so why am I still frustrated with the results?” They’re working. They’re responsive. They’re in the meetings. They’re doing what you asked…And yet—something’s off. Deadlines slip. The quality isn’t quite there. You find yourself jumping back in…rewriting things… re-explaining things… stepping into details you shouldn’t have to touch. And if you’re being honest. You’ve probably caught yourself thinking: “Why can’t they just do it the way I would?” I’ve been there. And here’s what I had to learn the hard way… It wasn’t them. It was me. And once I saw it… I couldn’t unsee it. Not because my team wasn’t capable. But because I was managing activity… when I should’ve been managing outcomes. And that one shift changes everything. Let’s dive in. > Links mentioned within << 1) Download my eBook: "The CEO Shift: Empower Your Leaders to Think Like Entrepreneurs and Lead Like Owners" → ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://clevelfreedom.com/the-ceo-shift⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ 2) Grab a FREE COPY of my book, "Freedom to Experiment" - How to Ignite a New Level of…

People in this episode

Host: Jim Riviello

Topics covered

  • management
  • leadership
  • team dynamics
  • outcomes
  • productivity

Keywords

  • management
  • outcomes
  • team performance
  • leadership
  • productivity

Mentioned in this episode

Products: Freedom to Experiment

Books & works: The CEO Shift: Empower Your Leaders to Think Like Entrepreneurs and Lead Like Owners

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