
Digital Innovation for Public Sector Improvement
From Government & Not for Profit by Business News Wales
March 28, 2025 · 36 min · Episode 6
About this episode
The episode discusses the role of leadership in driving digital transformation for public services with insights from various guests.
Leadership plays a critical role in driving digital transformation to provide better public services while ensuring value for the public purse. Host Carwyn Jones is joined by Harriet Green of the Centre for Digital Public Services, Liz Lucas of Caerphilly County Borough Council and Dyfed Alsop of the Welsh Revenue Authority to discuss how they are leveraging digital as an enabler for service improvement.
People in this episode
Host: Carwyn Jones
Guests: Harriet Green, Liz Lucas, Dyfed Alsop
Topics covered
- digital innovation
- public sector
- service improvement
- leadership
- digital transformation
Keywords
- digital transformation
- public services
- leadership
- service improvement
- digital public services
Mentioned in this episode
Organizations: Centre for Digital Public Services, Caerphilly County Borough Council, Welsh Revenue Authority
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