Local Government in Transition: From Websites to Workflows
From Government & Not for Profit by Business News Wales
November 7, 2025 · 24 min · Episode 8
About this episode
The episode discusses how local authorities in Wales are addressing challenges such as demand and budget constraints through organizational change.
Local authorities across Wales are grappling with growing demand, shrinking budgets, and rising expectations from citizens. Host Gemma Casey is joined by Tim Daley of Perago, Ian Vaughan of Neath Port Talbot Council and Karen Williams of Caerphilly County Borough Council to discuss how councils are going beyond ‘fixing the website’ and are tackling organisational barriers to lasting change.
People in this episode
Host: Gemma Casey
Guests: Tim Daley, Ian Vaughan, Karen Williams
Topics covered
- local government
- public services
- organizational change
- citizen expectations
- budget management
Keywords
- local authorities
- Wales
- budget constraints
- citizen expectations
- organizational barriers
Mentioned in this episode
Organizations: Perago, Neath Port Talbot Council, Caerphilly County Borough Council
Places: Wales
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