Why “Love” Is the Missing Metric in Employee Experience

Why “Love” Is the Missing Metric in Employee Experience

From HR Happy Hour Network by HR Happy Hour Network

March 24, 2026 · 39 min · Season 18 · Episode 9

About this episode

Steve Boese and Marcus Buckingham discuss the transformative power of love in the workplace and its impact on employee experience.

Why “Love” Is the Missing Metric in Employee Experience Host:  Steve Boese Guest:  Marcus Buckingham , Leading Researcher on Strengths, Engagement, and Human Performance   Summary On the latest  At Work in America  podcast episode, Steve Boese and Marcus Buckingham discusses the transformative power of love in the workplace. They explore how designing experiences rooted in love can drive productivity, loyalty, and human flourishing. Discover practical strategies to operationalize love and create environments where people thrive. Listen in!   Chapters 01:54 The Importance of Designing Positive Experiences 05:40 Understanding Love as a Business Driver 10:37 The Curvilinear Relationship of Experiences and Outcomes 17:52 The Language of Love in HR 20:18 The Future of HR 23:58 Measuring Employee Sentiment 29:44 The Five Feelings that Lead to Love 34:50 Creating Flourishing Work Environments    Learn more about  Design Love In   HERE Thank you for joining the show today! Remember to subscribe wherever you get your podcasts!   The HR Happy Hour Network is sponsored by Workhuman. &nbsp…

People in this episode

Host: Steve Boese

Guest: Marcus Buckingham

Topics covered

  • employee experience
  • workplace culture
  • love in the workplace
  • productivity
  • human flourishing

Keywords

  • employee experience
  • love
  • workplace
  • productivity
  • engagement
  • human performance
  • HR

Sponsors

Workhuman

More episodes of HR Happy Hour Network

Explore listener stats, chart rankings, contacts and more on the HR Happy Hour Network podcast page.