In Conversation With coeo UK [001] Inside Workplace Culture with Jane Austin from Wave Utilities

In Conversation With coeo UK [001] Inside Workplace Culture with Jane Austin from Wave Utilities

From In conversation with coeo UK by coeo | UK

October 16, 2025 · 51 min · Season 1 · Episode 1

About this episode

The episode features an interview with Jane Austin discussing the elements of building a positive workplace culture.

In the first episode of In Conversation With coeo UK the podcast, we sit down with Jane Austin, HR Director at Wave Utilities , to explore what it really takes to build a culture that inspires people and drives customer happiness. From emotional intelligence in leadership to empowering people managers and creating 'moments of joy' at work, Jane shares her experience in shaping one of the UK’s most recognised company cultures, and what every business can learn from it. At coeo, we believe strong culture builds strong relationships; with our teams, our clients, and our customers. Join us as we explore fresh ideas, proven approaches, and human stories that help make every cash journey a positive one.

People in this episode

Guest: Jane Austin

Topics covered

  • workplace culture
  • emotional intelligence
  • leadership
  • employee empowerment
  • customer happiness

Keywords

  • company culture
  • HR
  • Wave Utilities

Mentioned in this episode

Products: Wave Utilities

Books & works: Inside Workplace Culture, In Conversation With coeo UK

Places: UK

More episodes of In conversation with coeo UK

Explore listener stats, chart rankings, contacts and more on the In conversation with coeo UK podcast page.