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On the show
From 10 epsHost
Recent guests
Recent episodes
Credibility Isn’t Given—It’s Earned: The Reality of EMS Leadership | Derek Hendren
Jun 17, 2026
1h 28m 49s
Beyond the Protocol: From Technician to Clinician in EMS | Hoffman & Manavi
Jun 2, 2026
1h 43m 24s
More Than Lights and Sirens: Redefining EMS as Healthcare | Israel Contreras
May 14, 2026
1h 13m 07s
Toxic EMS Culture: Ethical Drift, Burnout & Leadership Failures | Dave DiNapoli
Apr 25, 2026
1h 12m 32s
The Clinical Expansion of EMS: Blood, Ultrasound, and RSI | Michael Henry & Eric Falvey
Apr 8, 2026
1h 24m 01s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/17/26 | Credibility Isn’t Given—It’s Earned: The Reality of EMS Leadership | Derek Hendren | Send us Fan Mail Leadership in EMS is often associated with rank and titles, but Derek Hendren argues that true leadership is built on credibility, trust, and consistency. In this episode, Derek and Jason explore what it takes to earn respect in high-pressure environments where accountability matters. They discuss the importance of transparency, ownership, and follow-through, as well as the damage caused when standards are applied inconsistently or leaders fail to address problems honestly. A... | 1h 28m 49s | ||||||
| 6/2/26 | Beyond the Protocol: From Technician to Clinician in EMS | Hoffman & Manavi✨ | EMS educationsoft skills+3 | Brinker HoffmanDavid Manavi | — | — | EMSparamedics+4 | — | 1h 43m 24s | |
| 5/14/26 | More Than Lights and Sirens: Redefining EMS as Healthcare | Israel Contreras✨ | EMShealthcare delivery+3 | Israel Contreras | EMS Transformation and Innovation | — | EMShealthcare+4 | — | 1h 13m 07s | |
| 4/25/26 | Toxic EMS Culture: Ethical Drift, Burnout & Leadership Failures | Dave DiNapoli✨ | EMS cultureethical drift+4 | Dave DiNapoli | — | — | EMSethics+5 | — | 1h 12m 32s | |
| 4/8/26 | The Clinical Expansion of EMS: Blood, Ultrasound, and RSI | Michael Henry & Eric Falvey✨ | prehospital careadvanced interventions+5 | Michael HenryEric Falvey | — | — | EMSparamedic+5 | — | 1h 24m 01s | |
| 3/10/26 | From Tactical Leader to System Thinker | Wayne Sandford✨ | leadershipfire service+3 | Wayne Sandford | Connecticut Fire AcademyConnecticut’s Department of Emergency Management and Homeland Security+1 | East Haven, Connecticut | leadershipfire service+3 | — | 1h 00m 12s | |
| 2/20/26 | “Sign Here”: The Most Dangerous Decision a Paramedic Can Make in EMS | Paul Girard✨ | patient refusalsparamedic decision-making+3 | Paul Girard | — | — | patient refusalsparamedic+3 | — | 1h 15m 47s | |
| 1/25/26 | Why EMS Leaders Fail: Executive Coaching, Burnout, and the Leadership Gap | David DiNapoli✨ | leadershipexecutive coaching+4 | David DiNapoli | EMS | — | EMS leadershipexecutive coaching+3 | — | 58m 34s | |
| 1/12/26 | Between the Street and the Hospital: Fixing Trust in EMS Care | Carey & Eberly✨ | EMShospital handoff+3 | Brandon CareyEric Eberly | EMShospital+2 | — | EMShospital+5 | — | 1h 16m 28s | |
| 1/5/26 | First Blood: Why EMS Can't Wait for Prehospital Blood | Dave Kleiman✨ | prehospital bloodtrauma care+5 | Dave Kleiman | U.S. ArmyEMS | — | prehospital bloodtrauma care+5 | — | 1h 21m 49s | |
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| 12/28/25 | Between Expectations and Reality: Where EMS Stands Today | Chad Black✨ | EMS challengesleadership in EMS+3 | Chad Black | Georgia EMS Association | — | EMSemergency services+3 | — | 1h 26m 46s | |
| 12/21/25 | Paramedic Training Pipeline: From Zero to Hero | Send us Fan Mail Paramedic Training Pipeline: Zero to Hero with Andrea, Tyler & Mitchell What really happens when someone goes from citizen to paramedic in the fastest pathway EMS offers? In this raw, funny, and unexpectedly emotional episode, three medics who took the accelerated “zero to hero” pipeline sit down to talk about what the classroom didn’t teach them, what the field demanded of them, and what it actually feels like to learn EMS in real time. Andrea Marquez, Tyler George, and ... | 1h 21m 49s | ||||||
| 12/12/25 | Neurodivergence in EMS: Different Wiring, Same Mission | Send us Fan Mail In this episode, Jason sits down with paramedic Ian McGuigan and his EMT partner Marcia McCollum for an honest, deeply human conversation about what it means to be neurodivergent in EMS—and why it can be a superpower on scene. Ian shares his journey to discovering he is autistic in his late 20s, how years of masking shaped his career, and the unique strengths he brings to the truck: intense focus in chaos, rapid pattern recognition, and calm, structured thinking when everythi... | 1h 35m 10s | ||||||
| 12/7/25 | Behind the Sirens: Women, Work, and the Weight of EMS | Send us Fan Mail In this powerful and unfiltered episode of In-Service: EMS Podcast, Jason sits down with three extraordinary paramedics — Carra Rau, Eve Moody, and Mary Glasgow Brown — for an honest look at what it truly means to be a woman working in emergency medical services. Gritty stories of first field terminations, pediatric arrests, delivering babies in chaotic environments, and navigating a male-dominated profession, these women share the moments that shaped them, challenged them, a... | 1h 03m 07s | ||||||
| 11/13/25 | Managing Tasks, Leading People: The Leadership Mindset of Chief Brian McNeeley | Send us Fan Mail In this episode of In-Service, we sit down with a seasoned EMS leader who understands that great leadership begins in the field. Assistant Chief Brian McNeeley oversees countywide EMS operations in Montgomery County, Tennessee — but his foundation was built in the back of an ambulance and on the front lines of patient care. Chief McNeeley shares how his time as an Army medic shaped his leadership style and why he believes in keeping policies practical, people-focused, and roo... | 51m 59s | ||||||
| 10/17/25 | Designated Survivor: A Conversation in Command | Send us Fan Mail In this episode of In-Service, host Jason Falvey pulls back the curtain with the EMS supervisors who keep our operation running every day. From juggling calls and managing crews to those late-night decisions no one ever sees, this conversation dives into what it’s really like to be in the hot seat. The team shares stories from the field, a few laughs about the chaos that comes with the job, and some honest reflections on leadership, teamwork, and trust. It’s an unfiltered loo... | 1h 32m 27s | ||||||
| 10/3/25 | From Partners to Paramedics: Growth and Lessons from Matt Moughalian and Christian Whelan | Send us Fan Mail In this episode of In-Service EMS Podcast, we sit down with Matt Moughalian, a seasoned paramedic with a decade of frontline experience, and Christian Whelan, his former EMT partner and now a newly minted paramedic. Together, they share the story of a partnership built in the back of an ambulance—one that evolved from running calls side by side to navigating the challenges of new roles and greater responsibility. Matt brings the perspective of a veteran provider who has honed... | 1h 06m 27s | ||||||
| 9/25/25 | From Rookie to Respected: Building Excellence in EMS with John Duplantis & Logan Durham | Send us Fan Mail In this episode of In-Service, we sit down with two paramedics at very different stages of their EMS journeys. John Duplantis, with over 30 years of clinical experience and a reputation for calm leadership under pressure, shares his insights on mentorship, professionalism, and preparing the next generation of providers. Logan Durham, a paramedic just beginning his career, brings fresh perspective on the challenges of transitioning from classroom learning to the unpredictable ... | 52m 45s | ||||||
| 9/15/25 | Calls, Care, and Communication: Soft Skills in EMS with Jed Durden & Crystal Rimert | Send us Fan Mail In this episode of In-Service, we explore the critical role of soft skills in EMS with Jed Durden and Crystal Rimert. From effective communication and de-escalation techniques to building rapport with neurodivergent and autistic patients, Jed and Crystal share practical strategies that transform patient care and strengthen crew dynamics. They also discuss handling sensitive situations like death notifications, mentoring new EMTs, and using emotional intelligence to lead... | 1h 17m 45s | ||||||
| 9/9/25 | Beyond 911: How MIH Transforms Patient Outcomes with Derek Hofmann | Send us Fan Mail In this episode of In-Service: The EMS Podcast, host Jason Falvey sits down with Derek Hofmann, a paramedic nurse working in Mobile Integrated Healthcare (MIH)—a model that’s transforming how communities receive care. Derek brings a unique dual perspective in paramedicine and nursing, serving on the frontlines where emergency medicine, primary care, and community health intersect. We explore Derek’s journey into MIH, what a day in the life of a paramedic nurse looks like, and... | 39m 04s | ||||||
| 9/1/25 | Calm Under Pressure: Medical Director Insights with Dr. Malcom | Send us Fan Mail In this episode of In-Service, we sit down with Dr. George “Ed” Malcom III, Emergency Department Medical Director at a Trauma Center in Metropolitan Atlanta. Dr. Malcom is a board-certified emergency physician whose career is defined by leadership in high-acuity care. Recognized by ApolloMD as Medical Director of the Year, he has guided teams through countless cardiac, stroke, and trauma emergencies—while strengthening communication between EMS and the hospital. Dr. Malcom al... | 35m 44s | ||||||
| 8/25/25 | High Pressure at 3,000 Feet: The Flight Paramedic Journey of Greg Gallaher | Send us Fan Mail In this episode of In-Service, we sit down with Greg Gallaher, an experienced Flight Paramedic whose career has taken him from the streets to the skies. Greg shares what it takes to thrive in one of the most demanding roles in emergency medicine—balancing advanced clinical decision-making, aviation safety, and teamwork at 3,000 feet. We’ll explore his journey into flight medicine, the challenges of critical care transport, and the mindset required when every second matters. G... | 1h 07m 58s | ||||||
| 8/18/25 | On the Stand: Preparing EMS for Trial with Prosecutor Damion Overstreet | Send us Fan Mail In this episode, Jason Falvey interviews Prosecutor Damion Overstreet to discuss how paramedics and EMTs can prepare for trial. EMS professionals often face high-stakes situations when called to testify in court, and the courtroom atmosphere can be just as intense as the emergency scene. Damion shares valuable strategies for giving clear testimony, handling cross-examination, and understanding the legal process. This conversation is beneficial for both new and experienced EMS... | 50m 02s | ||||||
| 8/11/25 | When the Sirens Fade: The Other Front Line with Nancy Wesselink | Send us Fan Mail After the sirens have quieted and the immediate chaos subsides, the true challenges for first responders often start. In an insightful and impactful discussion, Nancy Wesselink, a seasoned expert in Critical Incident Stress Management, delves into her methods for assisting first responders in processing the trauma they encounter. She emphasizes the importance of building resilience and safeguarding their mental well-being. With a wealth of experience, Nancy provides actionabl... | 35m 31s | ||||||
| 8/5/25 | From the Flight Line to the Front Line: Merritt Riner’s EMS Legacy | Send us Fan Mail Today’s guest is a true EMS icon. With over four decades of experience across ground and air medicine, Merritt Riner has not only witnessed the evolution of prehospital care—he’s helped shape it. A seasoned paramedic, former flight medic, and currently the Clinical Operations Manager in Metropolitan Atlanta, Merritt has influenced everything from protocols to paramedic education. You may recognize him from Trauma: Life in the ER, but his lasting legacy lies in the medics he’s... | 32m 29s | ||||||
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