The Data Behind Insurance's Retirement Wave with Matt Rigsby
From IN-the-Know by The Institutes CPCU Society
March 25, 2026 · 23 min
About this episode
Matt Rigsby discusses the impact of the aging workforce and strategies for addressing talent loss in the insurance industry.
The Data Behind Insurance's Retirement Wave with Matt Rigsby Description: Matthew Rigsby is a Principal Researcher for Enterprise Research at The Institutes, where he supports education and professional development through market research and business intelligence projects. His recent work includes a white paper called "Talent Transformation: Key Metrics for the Insurance Workforce," which explores the impact of the demographic shifts facing the industry. In this episode of In the Know , Chris Hampshire and Matt discuss the findings from this paper about the aging workforce and the loss of institutional knowledge from retirement and technical positions. He also shares how companies see these challenges manifesting in today's work environment, and the steps they are taking now for a promising future in the insurance industry. Key Takeaways ● Matt's career began with teaching in South Africa and South Korea. ● His work at The Institutes married Matt's business and teaching degrees. ● An overview of the "Talent Transformation" white paper. ● Strategies for approaching the loss of talent in the aging industry. ● Company demographics that Matt approached for the white paper. ●…
People in this episode
Host: Chris Hampshire
Guest: Matt Rigsby
Topics covered
- insurance
- retirement
- workforce
- demographics
- talent transformation
Keywords
- institutional knowledge
- Silver Tsunami
- AI
- business intelligence
Mentioned in this episode
Products: Talent Transformation white paper
Books & works: The Data Behind Insurance's Retirement Wave
Places: South Africa, South Korea
More episodes of IN-the-Know
- Navigating Reinsurance Markets Around the World with Bryan Fuller · April 22, 2026 · 26 min
- Surplus Lines Decoded with Glenn Leung · April 8, 2026 · 21 min
- The Evolution of Premium Audit with Lindsey Archila · March 11, 2026 · 22 min
- From NFL Lineman to Insurance COO with Joe Valerio · February 25, 2026 · 29 min
- Skills for the Future of Insurance with Diane Hanlon · February 11, 2026 · 25 min
- 50 Years in Insurance with Betsey Brewer · January 28, 2026 · 26 min
Explore listener stats, chart rankings, contacts and more on the IN-the-Know podcast page.