The Data Behind Insurance's Retirement Wave with Matt Rigsby

The Data Behind Insurance's Retirement Wave with Matt Rigsby

From IN-the-Know by The Institutes CPCU Society

March 25, 2026 · 23 min

About this episode

Matt Rigsby discusses the impact of the aging workforce and strategies for addressing talent loss in the insurance industry.

The Data Behind Insurance's Retirement Wave with Matt Rigsby Description: Matthew Rigsby is a Principal Researcher for Enterprise Research at The Institutes, where he supports education and professional development through market research and business intelligence projects. His recent work includes a white paper called "Talent Transformation: Key Metrics for the Insurance Workforce," which explores the impact of the demographic shifts facing the industry. In this episode of In the Know , Chris Hampshire and Matt discuss the findings from this paper about the aging workforce and the loss of institutional knowledge from retirement and technical positions. He also shares how companies see these challenges manifesting in today's work environment, and the steps they are taking now for a promising future in the insurance industry. Key Takeaways ● Matt's career began with teaching in South Africa and South Korea. ● His work at The Institutes married Matt's business and teaching degrees. ● An overview of the "Talent Transformation" white paper. ● Strategies for approaching the loss of talent in the aging industry. ● Company demographics that Matt approached for the white paper. ●…

People in this episode

Host: Chris Hampshire

Guest: Matt Rigsby

Topics covered

  • insurance
  • retirement
  • workforce
  • demographics
  • talent transformation

Keywords

  • institutional knowledge
  • Silver Tsunami
  • AI
  • business intelligence

Mentioned in this episode

Products: Talent Transformation white paper

Books & works: The Data Behind Insurance's Retirement Wave

Places: South Africa, South Korea

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