The Evolution of Premium Audit with Lindsey Archila

The Evolution of Premium Audit with Lindsey Archila

From IN-the-Know by The Institutes CPCU Society

March 11, 2026 · 22 min

About this episode

Lindsey Archila discusses the evolution of premium audit and its impact on the insurance industry with Chris Hampshire.

Lindsey Archila is the Director of Premium Audit at MEMIC. Her 20-year career in the premium audit world began as a field auditor, and she now leads a team of field auditors and audit analysts. She is an a uthentic, people-centered director with deep experience in Premium Audit, P&C Insurance, Talent, DEI, Operations, and Project & People Management. In this episode of In the Know , Chris Hampshire and Lindsey discuss the impact of premium audit on other departments and how it fits into the overall insurance ecosystem, the evolution of premium auditing, and the future of the insurance industry under the influence of AI. Key Takeaways ● Lindsey's field auditor career started with the promise of a company car. ● Unique insurance offerings from MEMIC. ● The role of premium audit in the insurance lifecycle. ● Details of underwriting claims and financing. ● Workers' comp processes and checks. ● The evolution of premium auditing and process improvement. ● Possibilities for the future of AI. ● Strategies for addressing the talent gap in the insurance industry. ● A five-year look to the future of the industry. ● Lindsey's advice to her early-career self. In the Know podcast theme…

People in this episode

Host: Chris Hampshire

Guest: Lindsey Archila

Topics covered

  • premium audit
  • insurance
  • AI
  • talent management

Keywords

  • P&C Insurance
  • operations
  • project management
  • workers' comp
  • insurance lifecycle

Mentioned in this episode

Products: MEMIC

Books & works: The Evolution of Premium Audit, In the Know

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