We Bust The Biggest Myths of Insurance with Josh Patterson
From Is It Covered? by ROC Vox Podcast Network
November 18, 2025 · 44 min · Season 1 · Episode 140
About this episode
In this episode, Bruce and Brian Chapman discuss common insurance myths with guest Josh Patterson, revealing insights into the claims process and the impact of AI.
You think insurance adjusters are out to deny your claim—what if that’s completely backwards? In this episode of Is It Covered?, Bruce and Brian Chapman sit down with veteran all-lines adjuster Josh Patterson from Cincinnati Insurance to reveal how claims are really evaluated, how documentation and mitigation make the difference, and how AI is changing the game. Hear real talk about home and business insurance claims: roof hail damage, solar panels, water leaks, dash-cam auto accidents, police reports, and why the phrase “insured to value” matters more than ever. Discover how prompt communication and a few smart steps can turn chaos into coverage. Whether you’re a homeowner, business owner, agent or navigating a claim right now—this episode gives you the tools to make your next claim faster, clearer, and much more likely to succeed. Have a claim scenario for a future episode? Email Brian@jdchapmaninc.com #InsuranceClaims #InsuranceAdjuster #HomeInsurance #BusinessInsurance #AutoInsurance #ClaimsProcess #Documentation #Mitigation #AIinInsurance #JDChapman #IsItCovered
People in this episode
Hosts: Bruce Chapman, Brian Chapman
Guest: Josh Patterson
Topics covered
- insurance myths
- claims process
- AI in insurance
- home insurance
- business insurance
- auto insurance
Keywords
- insurance claims
- adjusters
- documentation
- mitigation
- roof hail damage
- solar panels
- water leaks
- dash-cam auto accidents
- insured to value
Mentioned in this episode
Organizations: Cincinnati Insurance
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