How Ticketmaster Made It Impossible To Sue Them

About this episode

The episode discusses how Ticketmaster's new terms of use strip consumers of their legal rights and the implications of arbitration.

Ticketmaster and its parent company Live Nation Entertainment have drawn the ire of consumers — and the Federal Trade Commission — for exorbitant ticket prices, misleading hidden fees, and shady resale tactics. But losing your right to sue Ticketmaster or join a class action lawsuit is now just a click away. Hiding in the company’s new terms-of-use agreement, The Lever found a clause that forces ticket buyers into arbitration, a private judicial system rigged in favor of the company. Today on Lever Time , David Sirota sits down with The Lever ’s Luke Goldstein and anti-monopoly attorney David Seligman to reveal how the ticketing company has monopolized the live entertainment market, kept ticket prices high, and is now stripping away your legal rights. Click here to read Luke’s story about TicketMaster’s new terms of use. To learn more about David Seligman’s organization, Towards Justice, click here . Click here for a full transcript of the episode. Get ad-free episodes, bonus content and extended interviews by becoming a member at levernews.com/join . To leave a tip for The Lever , click here . It helps us do this kind of independent journalism.

People in this episode

Host: David Sirota

Guests: Luke Goldstein, David Seligman

Topics covered

• Ticketmaster
• arbitration
• consumer rights
• live entertainment market
• monopoly
• hidden fees

Keywords

• Ticketmaster
• arbitration
• consumer rights
• hidden fees
• monopoly
• live entertainment
• class action lawsuit

Mentioned in this episode

Organizations: Ticketmaster, Live Nation Entertainment, Federal Trade Commission, Towards Justice

Books & works: Lever Time, Luke’s story about TicketMaster’s new terms of use, full transcript of the episode

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