
The Zillow And Redfin Convenience Trap
From Lever Time by David Sirota
October 6, 2025 · 23 min · Season 5 · Episode 111
About this episode
The episode discusses the hidden costs of using real estate platforms like Zillow and Redfin for homebuying.
Getting a home mortgage used to take weeks of phone calls and paperwork. Now, real estate search platforms like Zillow and Redfin offer comprehensive, nearly one-click homebuying. What are the hidden costs of trusting these industry giants with every step of the process? Today on Lever Time , producer Natalie Bettendorf speaks with Lever reporter Helen Santoro about her investigation into how these one-stop real estate shops may actually be hurting homebuyers — and the U.S. economy. You can read Helen’s story here , and a follow-up story here . Click here for a full transcript of the episode. Get ad-free episodes, bonus content and extended interviews by becoming a member at levernews.com/join . To leave a tip for The Lever , click here . It helps us do this kind of independent journalism.
People in this episode
Host: Natalie Bettendorf
Guest: Helen Santoro
Topics covered
- real estate
- homebuying
- mortgage
- Zillow
- Redfin
- economy
- investigation
Keywords
- home mortgage
- real estate search
- one-click homebuying
- hidden costs
- homebuyers
- U.S. economy
- investigation
Mentioned in this episode
Organizations: Zillow, Redfin, Lever, levernews.com
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