The Double Negotiation: The Art of the Internal and External Deal

The Double Negotiation: The Art of the Internal and External Deal

January 21, 2026 · 49 min

About this episode

Emma Pacey discusses the dual nature of negotiation in trading, emphasizing the importance of both external supplier negotiations and internal team consensus.

In this episode, we sit down with Emma Pacey, Trading Director from one of the UK's largest supermarket chains to uncover the often-overlooked reality of their role: negotiation isn't just about driving hard bargains with suppliers—it's about winning hearts and minds internally, too. Our guest reveals why success at the trading desk requires a delicate balance of external negotiation prowess with suppliers and the equally critical skill of building consensus across internal teams—from categor...

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