Why internal buy-in makes or breaks deals

Why internal buy-in makes or breaks deals

January 28, 2026 · 9 min

About this episode

Emma Pacey discusses the importance of internal buy-in in negotiations and balancing supplier deals with internal team alignment.

Welcome back to the Mastering Sales and Negotiations podcast. I’m your host, Rachel Massey. This week on the podcast, we were joined by Emma Pacey, Trading Director at one of the UK’s largest supermarket chains. In our conversation, Emma lifted the lid on what we called the double negotiation - the balance between securing great deals with suppliers and negotiating just as effectively inside the organisation to align teams, priorities, and strategy. Today, I’m joined by Robin Hoyle to unpack ...

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