
Outside the Box with Asendia USA: The International e-Commerce Podcast
by Asendia USA
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On the show
From 14 epsHosts
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Recent episodes
27: ERP Success: Logistics & CX with Industry Expert Omar Akilah
Jun 18, 2026
Unknown duration
26 part 2: The Role of AI in Modern Logistics: Insights from Industry Expert Lori Boyer
Jun 11, 2026
8m 15s
26 part 1: The Role of AI in Modern Logistics: Insights from Industry Expert Lori Boyer
Jun 4, 2026
14m 17s
25: Fragrance Shipping: Dangerous Goods Compliance & Logistics
May 21, 2026
10m 46s
24: Trade Whiplash: Adapting to Shifting Tariff Landscapes
Apr 30, 2026
14m 59s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/18/26 | ![]() 27: ERP Success: Logistics & CX with Industry Expert Omar Akilah | How can ERP systems improve cross-border logistics and customer experience?In this episode, “ERP Success: Logistics & CX” with Industry Expert Omar Akilah, SVP Product Strategy from Infios, and our co-hosts Jason Rowland and Nick Agnetti discuss the importance of✅ Visibility✅ Optimization, and✅ Orchestrationin aligning technology with global trade operations, improving logistics execution, and delivering better customer outcomes.Omar Akilah | LinkedInOmar Akilah is a proven transformational leader with a deep understanding of how to bridge the complexities of the supply chain with the demands of modern commerce. With extensive experience driving end-to-end innovation - from inventory visibility and buy-online/pick-up-in-store models to ship-from-store, last mile delivery, and operational execution to promise - he ensures every commerce touchpoint is seamlessly connected and optimized.Omar brings a unique ability to translate tactical challenges into strategic advantages, using supply chain interconnectivity as a lever for go-to-market success. He is known for identifying re-engineering opportunities, aligning cross-functional teams, and building scalable capabilities that deliver real customer value. A strategic and conceptual thinker, Omar consistently leads with purpose - pushing boundaries to introduce new ideas and spark meaningful change.His areas of expertise span Product Management, eCommerce, Direct-to-Consumer innovation, Last Mile strategy, global logistics, omnichannel fulfillment, and 3PL integration. He also has deep experience in ERP, WMS, and TMS implementations, helping organizations optimize transportation, warehousing, and distribution across global networks. With a collaborative leadership style and strong execution focus, Omar continues to drive measurable transformation across retail, logistics, and the broader supply chain ecosystem. | — | ||||||
| 6/11/26 | ![]() 26 part 2: The Role of AI in Modern Logistics: Insights from Industry Expert Lori Boyer✨ | AI in logisticsdata-driven decision making+3 | Lori Boyer | EasyPostAsendia USA | — | AIlogistics+5 | — | 8m 15s | |
| 6/4/26 | ![]() 26 part 1: The Role of AI in Modern Logistics: Insights from Industry Expert Lori Boyer✨ | AI in logisticssupply chain operations+4 | Lori Boyer | EasyPostAsendia USA | — | AIlogistics+6 | — | 14m 17s | |
| 5/21/26 | ![]() 25: Fragrance Shipping: Dangerous Goods Compliance & Logistics✨ | fragrance shippingdangerous goods compliance+3 | Jason RowlandNick Agnetti+1 | Asendia USALinkedIn | — | fragrance shippingdangerous goods+3 | — | 10m 46s | |
| 4/30/26 | ![]() 24: Trade Whiplash: Adapting to Shifting Tariff Landscapes✨ | tariff adjustmentsde minimis regulations+4 | Shane Bogdan | AvalaraAsendia USA+1 | — | tariff instabilitycross-border cost structures+3 | — | 14m 59s | |
| 4/22/26 | ![]() 23: International Shipping Made Simple: Insights from GlobalPost✨ | international shippinge-commerce+3 | Amanda MeadowsBrian Dunagan | Asendia USAGlobalPost | — | international shippinge-commerce experience+3 | — | 13m 53s | |
| 4/15/26 | ![]() 22: Elevating e-Commerce: Partnerships That Deliver✨ | e-commerce partnershipslogistics optimization+3 | Amanda Meadows | Asendia USA | Memphis metropolitan area | e-commercepartnerships+5 | — | 8m 54s | |
| 12/10/25 | ![]() 21 part 2: Transforming Cross-Border Shipping: Asendia's Innovative Solutions for the U.S. Market✨ | cross-border shippinge-commerce solutions+4 | Gerry McGowan | AsendiaAsendia USA | — | cross-border shippingAsendia+5 | — | 9m 06s | |
| 12/3/25 | ![]() 21 part 1: Transforming Cross-Border Shipping: Asendia's Innovative Solutions for the U.S. Market✨ | cross-border shippinge-commerce solutions+4 | Gerry McGowan | AsendiaAsendia USA | — | cross-border shippingAsendia+6 | — | 10m 27s | |
| 11/19/25 | ![]() 20 part 2: Data at the Forefront: The Strategic Impact of Parcel Spend Management✨ | parcel spend managementcross-border shipping+3 | Mike McComb | Green Mountain | — | parcel spend managementcross-border shipping+3 | — | 7m 04s | |
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| 11/12/25 | ![]() 20 part 1: Data at the Forefront: The Strategic Impact of Parcel Spend Management✨ | Parcel Spend ManagementData-driven shipping+3 | Mike McComb | Green Mountain | — | parcel spend managementshipping strategies+3 | — | 10m 59s | |
| 11/5/25 | ![]() 19 part 2: Delivering e-Com Packages Smarter to Alaska, Hawaii, and Puerto Rico✨ | e-commerceshipping+4 | Chas GorhamTom Foley | International BridgeAsendia USA | AlaskaHawaii+1 | e-commerceshipping solutions+6 | — | 9m 05s | |
| 10/29/25 | ![]() 19 part 1: Delivering e-Com Packages Smarter to Alaska, Hawaii, and Puerto Rico✨ | e-commerceshipping solutions+4 | Chas GorhamTom Foley | International BridgeAsendia USA | AlaskaHawaii+2 | e-commerceshipping+7 | — | 10m 10s | |
| 10/22/25 | ![]() 18 part 4: Advancements in e-Commerce Shipping to Mexico✨ | e-commerceshipping+4 | Leslie FoxhovenMichael DiVincenzo | Asendia USA | MexicoLatin America+1 | e-commerceshipping+5 | — | 4m 51s | |
| 10/14/25 | ![]() UPDATE - Navigating the Canada Post Strike: What e-Tailers Need to Know✨ | Canada Post strikee-commerce logistics+3 | Mike Lorentzen | Asendia USA | Canada | Canada Poste-commerce+3 | — | 14m 57s | |
| 10/8/25 | ![]() 18 part 3: Advancements in e-Commerce Shipping to Mexico | In Part 3 of this podcast series, our co-hosts continue the conversation with Asendia USA guests Leslie Foxhoven, Executive Director of Latin America & the Caribbean, and Michael DiVincenzo, Product Manager, break down how our all-ground network through Laredo, TX gives shippers an edge:✅ Avoids airport congestion & delays✅ Handles products like perfumes & cosmetics without DG restrictions✅ Cuts risks of lost parcelsBut it’s not just the network—it’s the team. Our IT, operations, and delivery experience groups work tirelessly behind the scenes assisting customers.Check back next week for the final of this 4-part series. Click here to download our Mexico e-commerce e-book.Subscribe to our email listRequest a consultationLeslie Foxhoven | LinkedInLeslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.Michael DiVincenzo | LinkedInMichael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA.Learn more about this topic:Learn more about this topic:Download Mexico’s Growing e-Commerce Market e-book | — | ||||||
| 10/1/25 | ![]() 18 part 2: Advancements in e-Commerce Shipping to Mexico | In Part 2 of this podcast series, our co-hosts continue the conversation with Asendia USA guests Leslie Foxhoven, Executive Director of Latin America & the Caribbean, and Michael DiVincenzo, Product Manager, the group dives right into why choosing the right customs broker is critical for shipping into Mexico. With constant tariff and regulatory changes, the wrong broker can mean:❌ Delays❌ Confiscated shipments❌ Even blacklisting at customsOur guests break down Mexico’s RFC tax ID requirement—what it means for shippers, and how Asendia can support clients with both T1 informal and A1 formal clearances to stay compliant and keep parcels moving.Bottom line: a compliance-first approach protects your business and your customers.Check back next week for part 3 of 4 mini episodes on this must-have service to grow your business further. Click here to download our Mexico e-commerce e-book.Subscribe to our email listRequest a consultationLeslie Foxhoven | LinkedInLeslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.Michael DiVincenzo | LinkedInMichael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA.Learn more about this topic:Download Mexico’s Growing e-Commerce Market e-book | — | ||||||
| 9/24/25 | ![]() 18 part 1: Advancements in e-Commerce Shipping to Mexico | Asendia USA guests Leslie Foxhoven, Executive Director of Latin America & the Caribbean, and Michael DiVincenzo, Product Manager, join our co-hosts for the second time in 2025 to discuss the significant advantages of shipping to Mexico through our Laredo, TX facility. What does this mean for Mexico e-commerce shippers?✅ Lower trucking costs✅ Faster transit by 1–3 days✅ Simplified customs clearance (T1 for B2C, A1 for B2B)At 10,000 square feet, Asendia USA's Laredo facility is dedicated to direct-to-Mexico parcels, making cross-border e-commerce more efficient than ever.Check back next week for part 2 of 4 mini episodes on this must-have service to grow your business further. Click here to download our Mexico e-commerce e-book.Subscribe to our email listRequest a consultationLeslie Foxhoven | LinkedInLeslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.Michael DiVincenzo | LinkedInMichael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA.Learn more about this topic:Download Mexico’s Growing e-Commerce Market e-book | — | ||||||
| 9/10/25 | ![]() Recapping Day One of PARCEL Forum '25: Insights and Noteworthy Discussions | In this bonus episode, we provide a comprehensive recap of Day 1 of the PARCEL Forum '25, highlighting the significant discussions and insights garnered throughout the day. Our co-hosts, Nick Agnetti and Jason Rowland, delve into the critical conversations surrounding the international logistics industry. Noteworthy discussions included a session with Mike McComb of Green Mountain Technology, which illuminated areas for e-commerce providers to enhance their service delivery and accountability to customers, as well as insights from Chas Gorham of International Bridge, and Tom Foley of Asendia USA, who addressed the complexities of parcel delivery to non-continental United States locations. | — | ||||||
| 7/9/25 | ![]() 17 part 2: Unlocking e-Commerce Growth in Mexico – Logistics, Compliance & Innovation | In Part 2 of this mini episode, co-hosts Nick Agnetti and Jason Rowland explore the benefits of Asendia’s Laredo, TX facility for direct, compliant deliveries into Mexico—and how it helps customers avoid common logistics challenges.Subscribe to our email listRequest a consultation | — | ||||||
| 7/2/25 | ![]() 17 part 1: Unlocking e-Commerce Growth in Mexico – Logistics, Compliance & Innovation | In Part 1 of this mini episode, our co-hosts, Nick Agnetti and Jason Rowland, dive into Mexico’s fast-growing $44B e-commerce landscape and how Asendia USA’s new Laredo, TX facility is streamlining cross-border logistics. From customs compliance to delivery innovations, learn how we’re helping brands expand efficiently into this dynamic market in under 10 minutes!Subscribe to our email listRequest a consultation | — | ||||||
| 5/14/25 | ![]() 16 part 3: The Impact of Global Logistics on the Subscriber Experience | In the third and final part of this series, co-hosts Nick Agnetti and Jason Rowland talk with John Roman from BattlBox and John Haji from SubSummit about the most pressing issues facing subscription box businesses today—tariffs and their wide-reaching impact on sourcing, pricing, and sustainability. Touching on the recent announcements on reciprocal tariffs, including how brands are reacting, the long-term implications for eCommerce, and why many are taking a "wait and see" approach before passing costs onto consumers.You'll hear firsthand insights on:- How pricing strategies are shifting in response to new trade dynamics- The risk of knee-jerk reactions vs. the power of long-term supplier relationships-The real numbers behind cost of goods sold (COGS) and how tariffs could make or break thin-margin businesses- The international ripple effects, including new duties on U.S.-made goods bound for CanadaSubscribe to our email listRequest a consultationJohn Haji | LinkedInJohn is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit in 2016, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. His background in think tanks paired with his entrepreneurial spirit has positioned him for success within the subscription industry. John has a passion for creative thinking, strategy, design, eCommerce, and more. Prior to starting SubSummit, he also co-founded and served as COO of Gentleman's Box, the first premier subscription service for men which was acquired by Rove Companies in 2020. As a father of three, John balances his professional and personal life with grace and humor. He has been recognized by Crain's Detroit as one of the "40 Under 40" award recipients in 2019 for his outstanding achievements and contributions.John Roman | LinkedInAfter leading several successful sales organizations in the telecommunications and software space for almost a decade, John began investing in companies predominately in the eCommerce arena. A college friend was launching BattlBox in early 2015 and John knew he had to be involved, so he invested in it, offering advisement in a limited capacity.BattlBox started to see exponential growth and the demand for John’s time increased. In early 2016, John made the decision to step away from his then sales leadership role with a software company to join the BattlBox team in a full-time capacity. In July 2019, The BattlBox Group acquired Carnivore Club, an artisanal meat subscription box.BattlBox continued to see exponential growth with the strategy of leading with content and community. This eventually lead to their Netflix original series ‘Southern Survival’ in July 2020.In October of 2021, BattlBox and Carnivore Club were acquired by Emerge Brands for$18.95M. In April 2023, John lead a group that purchased back BattlBox from Emerge for $7.17M.John currently serves as Chief Executive Officer for BattlBox. | — | ||||||
| 4/30/25 | ![]() 16 part 2: The Impact of Global Logistics on the Subscriber Experience | Nick Agnetti and Jason Rowland continue their conversation with John Roman from BattlBox and John Haji from SubSummit dive deep into the unique logistics and customer experience challenges facing subscription box companies. From the importance of delivery timing and tracking visibility to how post-checkout anxiety impacts churn, the panel shares firsthand insights from years of experience in the subscription space. They explore how expectations differ between traditional eCommerce and subscription models, why synchronized delivery matters for mystery and discovery boxes, and the critical role of DDP (Delivered Duties Paid) in global shipping. Plus, they discuss the power of community in shaping brand loyalty and how transparency can turn shipping hiccups into opportunities for trust.Whether you’re launching a subscription box or scaling one globally, this is a must-listen conversation on making the post-purchase experience a competitive advantage.Subscribe to our email listRequest a consultationJohn Haji | LinkedInJohn is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit in 2016, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. His background in think tanks paired with his entrepreneurial spirit has positioned him for success within the subscription industry. John has a passion for creative thinking, strategy, design, eCommerce, and more. Prior to starting SubSummit, he also co-founded and served as COO of Gentleman's Box, the first premier subscription service for men which was acquired by Rove Companies in 2020. As a father of three, John balances his professional and personal life with grace and humor. He has been recognized by Crain's Detroit as one of the "40 Under 40" award recipients in 2019 for his outstanding achievements and contributions.John Roman | LinkedInAfter leading several successful sales organizations in the telecommunications and software space for almost a decade, John began investing in companies predominately in the eCommerce arena. A college friend was launching BattlBox in early 2015 and John knew he had to be involved, so he invested in it, offering advisement in a limited capacity.BattlBox started to see exponential growth and the demand for John’s time increased. In early 2016, John made the decision to step away from his then sales leadership role with a software company to join the BattlBox team in a full-time capacity. In July 2019, The BattlBox Group acquired Carnivore Club, an artisanal meat subscription box.BattlBox continued to see exponential growth with the strategy of leading with content and community. This eventually lead to their Netflix original series ‘Southern Survival’ in July 2020.In October of 2021, BattlBox and Carnivore Club were acquired by Emerge Brands for$18.95M. In April 2023, John lead a group that purchased back BattlBox from Emerge for $7.17M.John currently serves as Chief Executive Officer for BattlBox. | — | ||||||
| 4/16/25 | ![]() 16 part 1: The Impact of Global Logistics on the Subscriber Experience | Nick Agnetti and Jason Rowland sit down with two pioneers in the subscription space: John Roman, CEO of BattlBox, and John Haji, co-founder & Head of Partnerships at SubSummit.From BattlBox’s evolution post-acquisition to SubSummit’s massive growth, the conversation dives into how consumer expectations, economic shifts, and logistics challenges are reshaping the subscription model. The guests share insights on customer retention, the impact of Amazon on buyer behavior, and why retail brands like Footlocker are entering the subscription game.Tune in for a candid look at what’s working, what’s not, and how to future-proof your subscriber experience in a $3 trillion subscription economy.Subscribe to our email listRequest a consultationJohn Haji | LinkedInJohn is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscription space. He co-founded SubSummit in 2016, the first and only conference devoted exclusively to those who work in or alongside the subscription commerce industry. SubSummit connects today's industry leaders, innovators, and partners who are driving the rapid evolution of how consumers discover, buy, and experience new products. His background in think tanks paired with his entrepreneurial spirit has positioned him for success within the subscription industry. John has a passion for creative thinking, strategy, design, eCommerce, and more. Prior to starting SubSummit, he also co-founded and served as COO of Gentleman's Box, the first premier subscription service for men which was acquired by Rove Companies in 2020. As a father of three, John balances his professional and personal life with grace and humor. He has been recognized by Crain's Detroit as one of the "40 Under 40" award recipients in 2019 for his outstanding achievements and contributions.John Roman | LinkedInAfter leading several successful sales organizations in the telecommunications and software space for almost a decade, John began investing in companies predominately in the eCommerce arena. A college friend was launching BattlBox in early 2015 and John knew he had to be involved, so he invested in it, offering advisement in a limited capacity.BattlBox started to see exponential growth and the demand for John’s time increased. In early 2016, John made the decision to step away from his then sales leadership role with a software company to join the BattlBox team in a full-time capacity. In July 2019, The BattlBox Group acquired Carnivore Club, an artisanal meat subscription box.BattlBox continued to see exponential growth with the strategy of leading with content and community. This eventually lead to their Netflix original series ‘Southern Survival’ in July 2020.In October of 2021, BattlBox and Carnivore Club were acquired by Emerge Brands for$18.95M. In April 2023, John lead a group that purchased back BattlBox from Emerge for $7.17M.John currently serves as Chief Executive Officer for BattlBox. | — | ||||||
| 3/26/25 | ![]() 15 part 2: e-Commerce Shipping to Mexico: Opportunities & Challenges | Asendia USA guests Leslie Foxhoven, Executive Director for Latin America & the Caribbean, and Michael DiVincenzo, Product Manager, join our co-hosts to discuss the importance of compliance in ensuring smooth customs clearance into Mexico and minimizing potential logistical disruptions. They also cover strategies to help shippers optimize growth in the Mexican market with tailored solutions and strategies for market growth.Subscribe to our email listRequest a consultationLeslie Foxhoven | LinkedInLeslie is responsible for designing and establishing Asendia’s best in class e-commerce network solutions to Latin America. She has over 35 years of entrepreneurial experience in the e-commerce industry while living and working in Latin America, establishing companies and networks, including linehaul, final mile delivery, return centers, customs clearance, regional sales, and bottom line results.Michael DiVincenzo | LinkedInMichael is responsible for the development, performance, and expansion of Asendia’s e-commerce solutions into Latin America. He has 9 years of experience in the e-commerce industry with prior experience working as a Pricing Analyst and Commercial Services Analyst for Asendia USA. Learn more about this topic:Asendia USA: E-commerce and mail delivery to and from South AmericaAsendia USA Launches Multi-Service Direct Entry Solution for e-Commerce Shipping to Mexico | — | ||||||
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