Insights from recent episode analysis
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Insights are generated by CastFox AI using publicly available data, episode content, and proprietary models.
Total monthly reach
Estimated from 1 chart position in 1 market.
By chart position
- 🇦🇺AU · Management#5530K to 100K
- Per-Episode Audience
Est. listeners per new episode within ~30 days
9K to 30K🎙 Daily cadence·80 episodes·Last published yesterday - Monthly Reach
Unique listeners across all episodes (30 days)
30K to 100K🇦🇺100% - Active Followers
Loyal subscribers who consistently listen
12K to 40K
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* Data sourced directly from platform APIs and aggregated hourly across all major podcast directories.
On the show
Recent episodes
#84 - Mastering Healthcare Marketing: Internal vs External Strategies
May 25, 2026
24m 52s
#83 - Protecting Intellectual Property
May 18, 2026
24m 25s
#82 - Why Positivity Matters in Healthcare
May 11, 2026
20m 57s
#81 - GP Reference Checks.. Are they a thing?
May 5, 2026
22m 32s
#80 - RBA Surcharge Changes: What Your Practice Needs Know
Apr 27, 2026
31m 40s
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| Date | Episode | Description | Length | ||||||
|---|---|---|---|---|---|---|---|---|---|
| 5/25/26 | #84 - Mastering Healthcare Marketing: Internal vs External Strategies | Send us your enquiry or question directly! In this episode, Zac Pandur and Ami Assigal unpack the evolving world of healthcare marketing and the ongoing debate between managing marketing internally or partnering with external agencies. From social media strategy and branding to compliance, analytics, and long-term practice growth, this episode provides a practical look into what actually works in modern healthcare marketing. The discussion explores the strengths and limitations of both inter... | 24m 52s | ||||||
| 5/18/26 | #83 - Protecting Intellectual Property | Send us your enquiry or question directly! This week, Zac Pandur and Ami Assigal discuss the hidden risks of walking intellectual property within general practice and business operations. The episode explores how knowledge, processes, policies, procedures, and operational know-how can easily “walk out the door” when staff leave, and why strong SOPs, documentation, and handover processes are critical for protecting business continuity. The team also touches on: Staff handovers and operational... | 24m 25s | ||||||
| 5/11/26 | #82 - Why Positivity Matters in Healthcare | Send us your enquiry or question directly! In Episode 82 of the Practice Partners Podcast, Zac Pandur takes on a solo discussion around one of the biggest challenges facing healthcare teams today: negativity in the industry and why positivity matters more than ever. With increasing operational pressure, staffing shortages, burnout, and rising patient expectations, many healthcare environments have fallen into a cycle of stress, frustration, and reactive culture. In this episode, Zac explores... | 20m 57s | ||||||
| 5/5/26 | #81 - GP Reference Checks.. Are they a thing? | Send us your enquiry or question directly! In this episode, Zac Pandur and Ami Assigal break down the realities of GP recruitment and why most clinics get it wrong. From ineffective reference checks to poor alignment and cultural misfits, this conversation focuses on the practical steps required to hire well and reduce long-term risk when bringing doctors into your practice. We cover: • Why traditional reference checks are losing value and where they still matter for GPs • How to identify ea... | 22m 32s | ||||||
| 4/27/26 | #80 - RBA Surcharge Changes: What Your Practice Needs Know | Send us your enquiry or question directly! In this episode, Zac Pandur and Ami Assigal break down the recent RBA surcharge changes announcement and what they actually mean for general practice. With shifts in payment processing rules and increasing cost pressures, practices need to reassess how they approach billing, surcharges, and patient communication. This episode focuses on the practical steps required to stay compliant while maintaining financial stability. We cover: • What the R... | 31m 40s | ||||||
| 4/20/26 | #79 - You’re Carrying More Risk Than You Think | Send us your enquiry or question directly! Risk in healthcare is not theoretical. It is operational, daily, and often hiding in plain sight. In Episode 79, Zac Pandur and Ami Assigal take a structured look at risk management in general practice, focusing on compliance, staff accountability, and the increasing scrutiny around Medicare and Assignment of Benefit. As regulations tighten, practices that lack discipline in their processes will be the first exposed. We cover: • The real sourc... | 27m 19s | ||||||
| 4/13/26 | #78 – Spot Checks That Actually Protect Your Practice | Send us your enquiry or question directly! Most practices do not fail from big, obvious issues. They drift through small, unnoticed problems that compound over time. Spot checks are the mechanism that stops that drift. In this episode, Zac and Ami break down how to implement structured, meaningful spot checks that uncover issues early and drive accountability across your team. We cover: • What effective spot checks actually look like in a real practice • How to audit Medicare registrations... | 40m 20s | ||||||
| 4/6/26 | #77 – True or False: What Actually Drives Practice Performance | Send us your enquiry or question directly! This episode takes a different approach. Zac and Ami run through a rapid-fire round of true or false questions, unpacking some of the most common assumptions in general practice and challenging what actually holds up in the real world. Each question opens up a deeper conversation around performance, efficiency, and where practices are quietly losing money. We cover: • Whether busy clinics are actually profitable • If more patients really equals be... | 17m 38s | ||||||
| 3/30/26 | #76 – Hiring Friends & Family Without Breaking Your Business | Send us your enquiry or question directly! Hiring friends or family sounds simple. In reality, it is one of the quickest ways to damage culture, create tension, and lose control of standards if handled poorly. In this episode, Ami and Zac break down how to approach these situations with structure, clarity, and discipline so you protect both the relationship and the business. We cover: • When hiring friends or family actually makes sense, and when it does not • Setting clear boundaries from... | 37m 26s | ||||||
| 3/23/26 | #75 - Flu Clinics Done Properly: Setup, Systems and Execution That Actually Work | Send us your enquiry or question directly! Flu season is one of the highest-volume, highest-demand periods in general practice. Most clinics underestimate the level of planning and structure required to run it properly. In this episode of the Practice Partners Podcast, Ami and Zac walk through the full flu clinic setup and delivery process, from early planning through to execution and follow-up. We cover: • How to plan flu clinics in advance to avoid stock issues and workflow bottlenecks •... | 37m 45s | ||||||
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| 3/16/26 | #74 - Persistent Recurring Practice Problems and How to Fix Them | Send us your enquiry or question directly! Recurring problems are one of the biggest frustrations in healthcare practices. In this episode of the Practice Partners Podcast, Ami and Zac unpack why the same operational issues keep resurfacing in clinics and what practice owners and managers can actually do to stop the cycle. From staffing gaps and rostering chaos to communication breakdowns and unclear processes, many practice problems are not caused by people. They are caused by systems that ... | 41m 36s | ||||||
| 3/8/26 | #73 - Nurse/Doctor Ratio's... Explained | Send us your enquiry or question directly! Nurses are one of the most underleveraged assets in general practice. In this episode of the Practice Partners Podcast, Ami and Zac unpack what optimal nurse utilisation actually looks like in the real world and why it directly impacts patient care, workflow efficiency, and profitability. We cover: • What the ideal GP to nurse ratio looks like and why it varies by practice size and service mix • How to structure nurse appointment books f... | 29m 31s | ||||||
| 3/2/26 | #72 - Navigating Facility Fees in Healthcare Practices | Send us your enquiry or question directly! Facility fees are one of the most misunderstood and debated topics in general practice. In this episode of the Practice Partners Podcast, Ami Assigal and Zac Pandur unpack the legal, operational, and psychological realities behind charging facility fees, and why understanding them is critical for sustainable practice management. We unpack: What facility fees actually are and when they can be charged alongside Medicare rebatesHow treatment room budge... | 30m 38s | ||||||
| 2/24/26 | #71 - Industry Data Analytics with James Gillespie, CEO of Cleanbill | Send us your enquiry or question directly! In this episode of the Practice Partners podcast, Zac and Ami are joined by James Gillespie, CEO & Founder of Cleanbill. We discuss the evolution of healthcare data tracking and the significance of transparency in the industry. We explore the origins of Cleanbill, the importance of data in understanding bulk billing practices, and the future of healthcare analytics. The conversation highlights the role of Cleanbill in providing comprehens... | 50m 39s | ||||||
| 2/9/26 | #70 - Leadership Avoidance - The Cost of Dodging Responsibility | Send us your enquiry or question directly! Leadership avoidance is rarely loud. It is quiet. Subtle. And often disguised as being “too busy”, “too nice”, or “waiting for the right time”. In this episode of the Practice Partners Podcast, Ami and Zac unpack the uncomfortable but common reality of leadership avoidance in general practice. We explore: What leadership avoidance actually looks like in day-to-day clinic operationsWhy even experienced practice owners and leaders fall into avoidance ... | 33m 51s | ||||||
| 2/2/26 | #69 - Day In The Life of an Admin Leader | Send us your enquiry or question directly! Leadership is not a title. It is what happens between the phone ringing, the appointment book filling, the team asking questions, and the quiet decisions no one sees. In this episode of the Practice Partners Podcast, Josie takes our listeners inside a real day in the life of an Admin Leader in general practice and we officially welcome Josie into her new role. We unpack: What the Admin Leader role actually looks like day to dayThe balance between fr... | 54m 10s | ||||||
| 1/26/26 | #68 - Part Two - IT Overhaul with Jeff Hawkes | Send us your enquiry or question directly! Part 2 of our IT Overhaul series focuses on the future of the industry — not fear, not hype, just practical foresight. We unpack: • Where healthcare IT is heading • What practices need to future-proof now • How leaders should be thinking about security, systems, and scale • Why proactive planning beats reactive fixes every time If you want guidance beyond the episode, Jeff and the team at Your IT Desk are more than happy to j... | 27m 55s | ||||||
| 1/19/26 | #67 - Part One - IT Overhaul with Jeff Hawkes | Send us your enquiry or question directly! IT in general practice isn’t just “having a server that works.” It’s compliance. It’s disaster recovery. It’s planning for the worst before the worst happens. In Part 1 of our IT Overhaul series, we unpack: • IT compliance in general practice • Disaster recovery & business continuity • On-site vs off-site servers • Server ownership & infrastructure decisions • Why “set and forget” IT is a myth If you’re a practi... | 32m 06s | ||||||
| 1/12/26 | #66 - Happy New Year - Welcome to 2026 | Send us your enquiry or question directly! A new year does not mean a clean slate. It means another opportunity to lead better, plan smarter, and run stronger healthcare businesses. In this episode, we step into 2026 with intention (and with hype). Not with unrealistic resolutions. But with practical focus on what clinics actually need to prioritise this year. We unpack: Why Quality Improvement must move from “tick-box” to meaningful changeUsing QI data to drive real practice improvements, n... | 33m 03s | ||||||
| 1/5/26 | #65 - Rejections, Rejections, Rejections (insert facepalm) | Send us your enquiry or question directly! In this episode, we unpack one of the most frustrating parts of modern general practice: MBS rejections - especially the 965 and 967... oh GPCCMP. Clinics are delivering the service. Nurses are doing the work. The patients benefit. And yet… the rejections keep rolling in. And here’s the kicker; There are no magic fixes. No simple button to press. No overnight solution. So what should happen? We dive into: • Why 965 and 967 rejections occur (and why ... | 27m 52s | ||||||
| 12/29/25 | #64 - Owners and Leaders... Without Ego | Send us your enquiry or question directly! In this episode, we dive into one of the most common — and most destructive — challenges in business and healthcare leadership: ego. Whether you’re an owner, manager, team leader or emerging leader, ego can quietly creep into decisions, conversations, and culture… often without us noticing. And when it does, it derails trust, blocks growth, and creates an undercurrent that everyone feels but no one says out loud. We unpack: • Why ego shows up ... | 36m 10s | ||||||
| 12/22/25 | #63 - Part Two - Essential Eight with Jeff Hawkes (Your IT Desk) | Send us your enquiry or question directly! In this episode, Ami continues the conversation with Jeff Hawkes from Your IT Desk, diving deeper into the Australian Cyber Security Centre’s Essential Eight and what it means for general practice and healthcare businesses. In this follow-up episode, the focus shifts to the next set of Essential Eight controls, unpacking how they apply in real-world practice operations, where clinics commonly fall short, and what leaders should be prioritising to st... | 36m 39s | ||||||
| 12/15/25 | #62 - Part One - Essential Eight with Jeff Hawkes (Your IT Desk) | Send us your enquiry or question directly! In this episode, Ami Assigal is joined by Jeff Hawkes to unpack the realities of IT compliance and cyber risk in general practice. With technology playing a critical role in healthcare, this episode focuses on three components of the Australian Cyber Security Centre’s Essential Eight, explaining what they mean in practice and why they matter for compliance, business continuity, and patient trust. Ami and Jeff discuss: Why IT governance can’t be “set... | 36m 16s | ||||||
| 12/8/25 | #61 - Delegating or 'Dump Trucking'? | Send us your enquiry or question directly! Delegation is supposed to create capacity… but sometimes it does the exact opposite. In this episode, Ami & Zac unpack the subtle (and not-so-subtle) ways leaders accidentally dump-truck tasks onto their team - overwhelming the system, stretching capacity, and damaging culture without even realising it. We explore: • The difference between true delegation and task 'dump trucking' • Why busy leaders fall into the dump-truck trap &nbsp... | 29m 30s | ||||||
| 12/1/25 | #60 - Praise & Recognition In Your Practice | Send us your enquiry or question directly! 💬 A little recognition goes a long way! For Episode 60 of the Practice Partners Podcast, Ami & Zac dive into a close debate about the power of praise & recognition — how acknowledging & celebrating your team’s efforts can either decrease or boost morale, motivation, and workplace culture. Support the show We would love for you to share your thoughts, questions, and stories to: info@practicepartners.com.au Find any resources ... | 34m 44s | ||||||
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Chart Positions
1 placement across 1 market.
Chart Positions
1 placement across 1 market.