How a Virtual Assistant Can Save Your Sanity (and Fill Your Caseloads)

How a Virtual Assistant Can Save Your Sanity (and Fill Your Caseloads)

From Productive Therapist Podcast by Uriah Guilford, MFT

January 9, 2026 · 27 min · Episode 231

About this episode

Uriah Guilford discusses with Luci Carrillo how virtual assistant services can alleviate the stress of managing intake calls for therapy practices.

Ever feel like you're drowning in intake calls while trying to actually run your practice? You're not alone. In this episode, Uriah sits down with Luci Carrillo, Productive Therapist's Director of Operations, to talk about how virtual assistant services can transform your intake process and give you your life back. Luci walks through the typical journey of a growing practice owner (spoiler: it involves a lot of stress and challenges) and explains how a dedicated intake specialist can handle everything in between the first contact and the first session. Whether you're a solo practitioner feeling the squeeze or running a 45-clinician practice that needs serious support, this conversation will help you figure out if a VA is the right move for you. If you're tired of checking emails at 9:30 PM and wondering if you missed another potential client, this episode is for you. Book a strategy call with Luci to explore how our team can help you grow without the overwhelm.

People in this episode

Host: Uriah Guilford

Guest: Luci Carrillo

Topics covered

  • virtual assistant
  • intake process
  • practice management
  • work-life balance
  • mental health

Keywords

  • virtual assistant
  • intake calls
  • practice owner
  • mental health practice
  • client management

Mentioned in this episode

Organizations: Productive Therapist

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