Quality Research Shows the Real Impact of AI @ Work

Quality Research Shows the Real Impact of AI @ Work

From Psych Tech @ Work by Charles Handler

March 30, 2026 · 58 min

About this episode

The episode discusses the impact of AI on work and expertise with insights from AI researcher Louis Hickman.

Quote: “If you know what you’re doing, AI makes you faster. If you don’t, it just makes you wrong faster.” –Louis Hickman In this episode I’m joined by esteemed Psych Tech @ Work , Alumnus and AI research machine, Louis Hickman. Our incredible conversation taps into Louis’ myriad research studies to unpack AI’s direct impact on work, domain expertise, and talent assessment. And of course, this episode also marks the return of the now new and improved AI podcast co-host Mayda Tokens (2.0). Besides telling dumb jokes- Mayda’s job is to remind us that AI isn’t just a tool — it’s becoming an active participant in how we think, question, and explore ideas . In the course of our conversation Mayda and I coax some PROFOUND take aways from our friend Louis as he shares the practical outcomes of his research: 1. AI is not removing the need for expertise — it’s making it more visible. Scaling intelligence is easy.Scaling judgment is not. The organizations that succeed won’t be the ones that adopt AI the fastest. They’ll be the ones that: * Understand what they’re measuring * Use AI to enhance — not replace — that understanding’ * Maintain control over how decisions are made 2. AI allows us…

People in this episode

Host: Charles Handler

Guest: Louis Hickman

Topics covered

  • AI impact on work
  • talent assessment
  • domain expertise
  • scaling intelligence
  • decision making

Keywords

  • AI
  • work
  • expertise
  • talent assessment
  • research
  • decision making
  • scaling

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