RIMScast

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Marya Propis about her career in retail brokerage, wholesale distribution, and executive leadership. Marya speaks of leaders who influenced her, how her leadership skills have changed in 30 years, and how emotional intelligence guides her as she helps young insurance professionals at RT Specialty. She also shares the importance of physical fitness and self-care in showing up at her best each day. Marya discusses the wholesale Excess and Surplus Lines marketplace in the U.S. She talks about her involvement in industry associations and the enthusiasm she has for helping students and new risk professionals. She shares information about the Spencer Educational Foundation's Funding Their Future 2026 Gala, where she will be one of two honorees. She serves as a Director of Distinction, acting as an ambassador for the Spencer Educational Foundation. Listen for Marya's enthusiastic approach to persuasive leadership. Key Takeaways: [:01] About RIMS and RIMScast. [:16] About this episode of RIMScast. We will be rejoined by our friend Marya Propis, President of Retail Distribution at RT Specialty and honoree at this year's Spencer's Funding Their Future Gala in New York City on September 17th. There is a lot to catch up on. But first… [:47] RIMS Virtual Workshops. The next RIMS-CRMP-FED Exam Prep with AFERM will be held on June 16th and 17th. The next RIMS-CRMP Exam Prep with PARIMA will be held virtually on July 21st and 22nd. Links to registration are in this episode's notes. [:58] We have a summertime webinar. On July 16th, Zurich will present "Too Hot to Ignore: Heat-Related Injuries and Workers' Compensation." Register at RIMS.org/webinars and via the link in this episode's show notes. [1:13] You can enroll now in the RIMS CRO Certificate Program in Advanced Enterprise Risk Management hosted by the famous James Lam. Beginning July 15th, workshops will be held bi-weekly from 11:00 a.m. to 3:00 p.m. Eastern Time. The registration link is in the show notes. [1:34] The RIMS ERM Conference 2026 will be held on November 19th and 20th in Columbus, Ohio. We want to hear from you. Submit a session proposal by June 19th to reach engaged practitioners, innovators, and leaders looking for guidance they can utilize right away. [1:52] Help define what's next for Enterprise Risk Management. Submit a session proposal by Friday, June 19th. Visit RIMS.org/ERM2026. [2:02] Folks, through the generosity of its industry partners, RIMS has launched The Foundation for Risk Management™, which provides scholarships for early-career professionals to attend RIMS events like RIMS Texas Regional Conference, RIMS Canada Conference, and RISKWORLD. [2:21] The Foundation also helps beneficiaries earn their RIMS-CRMP and fund research projects. To learn more or contribute to the Foundation, visit RIMS.org/FRM and visit the link in this episode's show notes. [2:36] RIMS is back on YouTube. Our handle is @RIMSOfficialChannel. We've got plenty of videos there, including RIMScast, RIMScast Canada video podcasts, and other informative and entertaining content from RIMS. Subscribe to the channel today! [2:56] On with the Show! Marya Propis is rejoining us on RIMScast. She is the President of Retail Distribution at RT Specialty, and she will be honored this year at the Spencer Funding their Future Gala at the Waldorf Astoria in New York City on September 17th. [3:17] We'll learn about Marya's career, her risk management philosophy, how her physical wellness fuels her progress as a risk and insurance professional, and why she feels it is critical to continue her support for women in the profession. We're going to have fun. Let's get to it! [3:39] Interview! Marya Propis, Welcome Back to RIMScast! [3:49] Since the last time Justin and Marya spoke, Marya has joined RT Specialty. She is coming up on her 6th anniversary with RT Specialty. It has been the most enjoyable and successful career chapter she has been fortunate to enjoy. [4:04] Marya says there are so many great things to talk about in terms of what's going on in the marketplace and at RT Specialty and how that pertains to Spencer. [4:20] Marya is President of Retail Distribution. She was promoted to that role several months ago. A dedicated group under her leadership is keeping a finger on the pulse of what's going on in the ultra-dynamic U.S. retail landscape. [4:47] They are always thinking of ways to be more client-centric, partner more fully with their retail clients, and think of all the places that their clients need RT to be as the top wholesale partner in the U.S. [5:08] Marya has six people on her team for a wholesaler that placed $32 billion of premium last year. But, actually, her team is the entirety of all the brokers and underwriters that work for RT Specialty. That's 1,500 people. [5:28] Marya's job is to make the brokers and underwriters who work for the team more successful every day. Her stakeholders are the market-facing, talented brokers and underwriters. They are her team. [5:46] Marya sets best practices and standards around compensation, conferences, and the way they engage. Client-centricity is very important, so Marya extends direction for it. [6:00] Marya explains how leadership style has evolved. In the first half of her career, it was all about command and control, from the top down. Telling everyone what to do has evolved positively. [6:19] Marya prides herself on having very good influence and leadership skills. She says people want to follow her direction. She had to learn a lot to go from telling people what to do to creating a path people want to follow. Being a command-and-control leader doesn't feel good. [7:00] Marya says that when we started talking about emotional intelligence as an important part of leadership, she realized she had it. She just hadn't been using it in any of her management or leadership roles. [7:11] It became more acceptable to use emotional intelligence to get your team aligned and get people thinking around the direction you need to go as a team or a firm. That's been very positive for Marya, but she couldn't flip that switch overnight. [7:30] Marya had to learn a lot to change her leadership style so people want to follow and feel that she is creating the right direction, so they can be more successful, not leading them down a path to doom and demise. [7:52] Marya says that an emphasis on emotional intelligence came hand in hand with the industry starting to pay attention to women in insurance and the lack of representation of female leadership in insurance. [8:09] Marya says that a decade ago the insurance industry started to be deliberate about realizing they didn't have many women in leadership and that there were obstacles in the industry to women being promoted and compensated at the same rate as their male colleagues. [8:31] Emotional intelligence came along with the recognition that women have a distinct and unique skill set. Emotional intelligence is a prevalent part of a woman's skill set. Women bring real value as leaders. The traits that come with that include emotional intelligence. [9:07] Justin says we have such a great group of rising risk professionals, particularly females, in the profession and the RIMScast listenership, so this is a great way to kick off this dialog. [9:25] Marya says she has worked for a lot of great leaders. She was fortunate to work closely with many executives. You can watch a leader and learn a technique or a trait that you can add to the skill set you already have. Marya says she gets her best material from others. [10:14] Marya says Pat Ryan, who founded RT Specialty, is the absolute Superman of insurance. Any time she hears Pat Ryan talk, she leaves with a gem that she commits to do or think about, going forward. He uses an expression: "Do the right thing, because it's the right thing to do." [10:47] If you use that as a guiding principle for how you set your priorities and make decisions, based on what your retail clients need, then it's very obvious what you need to do. It has become a guiding principle for her in the way she makes decisions every day. [11:47] Marya says her scope of responsibility is just retail clients. Her colleague Leah Ohodnicki oversees carrier management. They talk all the time. There are so many of the same principles that they apply, just to different channels in the marketplace. [12:07] Marya has been a career salesperson. For her whole insurance career, she has sold stuff. She has sold capabilities and products. She sells and represents wholesale brokerage services. [12:27] Marya says no client is like another. You must see every client with fresh, objective eyes. Every client has something unique, or a competitive advantage, or something special about the way they've built their firm. Sometimes you have to look carefully to find it, but it's always there. [13:06] You have to be willing to put yourself in their shoes. How do they see the world? How is that retailer creating visibility and driving success? [13:26] Marya prides herself on being a student of who the retail client is and thinking about how to better frame partnership strategies to work with them as effectively as possible, rather than thinking about herself, RT Specialty, and all the stuff she can throw at any retail client. [13:48] In Marya's mind, the way to do it is to start by asking what they need. Where is the place that they will need RT Specialty to be more successful? Then she constructs an engagement approach around that. That's different from how she thought about it 20 years ago. [14:15] In any industry, Marya doesn't want to be a vendor. She wants to be a partner. There's a big difference in the way you have to think to be a trusted business partner. That's a very important part of Marya's personal and professional philosophy in creating partnerships. [15:13] Marya says she's very committed to the digital distribution model. It's been one of the more exciting and dynamic components of the retail channel. Marya doesn't use AI interchangeably with digital distribution. Digital distribution is where we sell things online. [15:41] Marya says AI is a technology enabler that helps us be more efficient in sales. RT Specialty has an online portal called RT Connector that has been trading E&S Specialty, Micro and Small Commercial P&C products for eight years on the digital distribution platform. [16:09] Marya says there's a newish type of retail agent in the U.S. marketplace called digital agencies. They want to trade as efficiently as possible. They want API connectivity. They're focused on a specific segment and industry, in terms of where they feel they can sell and trade. [16:31] Marya says even the way they acquire leads is very different than a traditional retail model. Marya says we're certainly not going to sell RT the same way to a digital agency as we do to a big Alpha house. They're very different. [16:51] Understand the model. Understand how that retail agent or broker is structured, and meet them where they are. With digital retail agents, it's a completely different type of retail partnership that they can build with them vs. other models they've worked successfully with. [17:18] Marya says our retail clients are always evolving and changing and buying lots of stuff, in mergers and acquisitions. They restructure. How they choose to go to market. How they're winning business. Marya loves all the learning that comes as the market and her clients evolve. [17:45] Marya says they're a wholesaler. Their digital platform will reflect the appetite and eligibility of the technology-enabled carriers that are represented on the RT Specialty platform as trading partners. [18:10] Marya says they have 130 talented binding authority teams across their U.S. platform. They know what their appetite is; they have the binding authority. That's human interaction. [18:28] Marya says RT Specialty mimics that same process with some of the same carrier partners by putting their product-specific appetite on their digital platform. [18:38] The same agent can either go to the RT binding authority underwriter or go through RT Connector. If it fits the appetite of the products on RT Connector, in five minutes, the agent can rate quote, bind, issue, e-deliver policies, surplus lines taxes, and finance premium. [19:02] Marya says she can ask agents how they want to trade the E&S specialty marketplace. There are a lot of paths they can follow that get them to the same place where they win. RT Specialty can put the right resources around that. [19:35] Marya says if a retail client brings a franchise opportunity to RT Specialty, if it's a franchise operation that's insured, RT Specialty will write it. They write lots of them in the U.S. Marya participates in risks her retail clients bring to RT. [19:52] Marya doesn't sell directly to franchises, but RT has a lot of franchises and programs in chains in their book of business. RT has the largest sports and entertainment practice in the wholesale segment in the U.S. It's a tough segment of the marketplace. [20:20] RT Specialty has invested a lot in terms of talent. RT Specialty owns the largest MGU in the marketplace. The sports are professional, amateur, and everything in between. It's a very successful market segment for RT Specialty. [20:41] Marya explains that an MGU is a Managing General Underwriter, which is different from an MGA (a Managing General Agency), which is different from a Program. Marya says this has been one of the fastest-growing segments of the specialty market in the United States. [21:09] Marya says you create a homogeneous appetite for a certain bulk of business, find a carrier partner, set up a Program, and open your storefront and either distribute through retailers or wholesalers. Some are direct-to-insureds [21:30] Managing General Underwriter means that we would create the appetite and the guidelines. Managing General Agent means that the carrier has already defined that, and they're allowing us to put a storefront in front of that. [21:54] That's different from some of the traditional carriers that RT Specialty works with, like Lexington Insurance Company or Westchester Insurance Company. Those are carriers. That is a different solution than when RT Specialty approaches an MGU on behalf of their retail client. [22:18] Marya says anytime you have a lot of people in one place at an event, there are lots of risks associated with that: gun violence, political violence, and means of evacuation response. We have seen that time and again. [22:43] When you have a lot of people congregating for a sporting event, a demonstration, a commemoration, or other event, it's gotten much riskier when you put a lot of humans in one place. That has made that segment of the marketplace much more challenging than ever. [23:10] Marya mentions boxing matches in Vegas or the number of active shooter incidents in Vegas. Marya believes the Excess and Surplus Lines market segment is the permanent home for high-hazard risks in the U.S. It's not an escape valve. [23:42] Marya says that in her lifetime, those types of risks will never swing back to the direct admitted standard carrier side. As a wholesale broker, RT Specialty is looking to partner with carriers that have the right type of appetite to support those risks. [23:59] RT Specialty builds products, so they own MGUs, MGAs, and Programs. They invest and build products when segments of the marketplace become very tough, so they have solutions available through their brokers and underwriters to write any risk in any class of business. [24:19] A Quick Break! There are so many other wonderful RIMS events coming up in 2026. The Annual Florida RIMS Educational Conference will be held from July 28th through August 1st at the lovely Ritz-Carlton in Naples, Florida. A link to the event is in this episode's show notes. [24:37] Register now for the Second Annual RIMS Texas Regional Conference, which will be held from August 10th through 12th at the Grand Hyatt on the San Antonio River Walk. [24:48] The 11th Annual Chicagoland Risk Forum will return to the Old Post Office on Thursday, September 24th, 2026, in Chicago. Visit ChicagolandRiskForum.org for more information. [24:59] The RIMS Western Regional Conference will be held from October 4th through the 7th in Seattle, Washington. Registration is open, and you can also submit a session. Visit RIMSWesternRegional.com and the link in this episode's show notes for more information. [25:16] Save the dates October 18th through the 21st. We will be in Quebec City to celebrate the 50th Live RIMS Canada Conference. Booth sales are already open. Earlybird registration is open now. [25:31] Visit RIMSCanadaConference.ca for more information. Also, remember to check out RIMS.org/Canada for our spinoff show, RIMScast Canada, hosted by National Conference Committee Chair, Aaron Lukoni. [25:45] The RIMS ERM Conference 2026 will be held on November 19th and 20th in Columbus, Ohio. The deadline for educational content submissions is Friday, June 19th. Get submissions in now. The link is in this episode's show notes. Registration opens in July. [26:08] Let's Return to Our Interview with Marya Propis! [26:32] Justin asks about Marya incorporating workouts into her life so she can perform better as a risk and insurance professional. Justin also feels that he has missed out if he has not exercised or worked out for a certain time each week. [27:03] Mary has 35 years in the business. She travels every week. She flies a lot. She is very focused on her wellness routine. She has been an athlete her whole life, so working out is important to her. So is self-care. [27:34] Having gone through menopause and figuring out what was going sideways, physically and mentally, Marya feels good about where she is today, in her commitment to herself, supplements she takes, and understanding healthy brain function and the effects of hormones. [28:09] Marya says we know hormones have a significant impact on our ability to function, both for men and women. Marya says her lifestyle is not perfect. She eats at restaurants 80% of the time, and entertaining clients involves alcohol. [28:40] Marya loves the relationship-building, social, and personal connection side of the business. She's not going to skip drinks or dinner with anyone. But it's a place where there can be a lot of pitfalls. She doesn't subscribe to an austerity lifestyle. But she has to pick her spots, now. [29:10] Marya says she can't be dragging on Thursday morning. She still has two big days ahead of her to deliver. Marya talks about sleep quality, not just how much you get, which gets tough when you're sleeping in different hotel rooms. [29:35] Marya says, This is the way it is with the career I have chosen, and I love. She has to be much more deliberate and mindful and remind herself that in June, she is traveling 18 days. On the days she's not traveling, she knows what to do for working out and for her wellness routine. [30:24] Marya says she is open and willing to learn. She is open to trying and learning new things. She believes in supplements and vitamins. She takes different ones now than she would have taken a decade ago. You have to be a student of that, like everything else in life. [30:43] Marya says The second you start to lose the desire to learn, what's next? It's not really fun when people's mindsets change. [30:54] Marya has been a Yoga practitioner for 30 years. She does Power Vinyasa in an infrared studio. Marya says the benefits of infrared are scientifically not debatable. She says infrared is great for joints, skin, and healthy brain functioning. It amped up her Yoga routine. [31:15] Marya does TRX bodyweight exercises. Most of the hotel gyms today have a TRX setup. She loves that, since she spends a lot of time in hotels and hotel gyms. Marya does circuit training. She works with heavy weights three times a week to maintain skeletal strength. [31:53] Marya says it sounds like a lot. As an athlete, when you have to perform and deliver, it's part of the way you have to think. It's how Marya thinks. She has to show up and be her best self when she's representing RT Specialty in the marketplace. [32:14] Marya has a lot of people relying on her to be crisp and present with a great level of energy. You can't do that if you're dragging all the time. [32:40] Marya grew up in Buffalo, New York, so she's a skier. It was the first sport for her family. She played tennis in high school and college. She ran track as a sprinter. Her favorite sport is Yoga. A couple of genres of Yoga have world competitions. Mary likes vigorous, athletic Yoga. [33:34] Another Quick Break! The Spencer Educational Foundation's Risk Manager on Campus application period is now open, and it will close on June 30th. Grant awardees, colleges, and universities are typically notified in September. [34:05] General Grant applications are open, and the application deadline is July 30th. Internship Grant applications open on August 15th and close on October 15th. [34:16] Links to each of these grants are in this episode's show notes. Visit SpencerEd.org for more information. [34:24] Let's Conclude Our Interview with One of the Two Honorees of the Spencer Educational Foundation's Funding Their Future Gala 2026, Marya Propis! [34:48] Justin asks about associations Marya is plugged into that support empowering women in the risk and insurance industry, such as APIW and WISE. [35:01] Marya represents RT Specialty on two boards. One is CIAB (The Council of Insurance Agents and Brokers), an international organization known for its regulatory and lobbying efforts. [35:25] Marya spent a week in London last month with CIAB. There is so much going on in the London marketplace. That has been a lot of fun and a place to continue to learn. [34:47] The second board is WSIA (Wholesale & Specialty Insurance Association), representing the wholesale specialty segment. There are specialty markets around the world, but the E&S lines market segment only exists in the United States. WSIA is a wonderful organization. [36:14] Marya says that what's great about both CIAB and WSIA is what they do to support young and developing insurance and risk management professionals. It's consistent with and complementary to the work, scope, and mission of the Spencer Educational Foundation. [36:32] Marya loves the way all of that comes together. Marya has been in the space developing, recruiting, and supporting emerging leaders and talent in the insurance and risk management marketplace for a long time. It's a space she loves to be in. [35:56] It all comes together nicely with Marya's board service and her commitments to foundations and causes. [37:10] Justin says the Spencer Funding Their Future Gala will be on Thursday, September 17th, at the world-famous Waldorf Astoria. Marya is one of the two honorees this year. Justin asks what this honor means to Marya. [37:35] Marya can't remember a time when she looked forward to something so much. First, she was surprised, and she feels really humbled. Marya had been a Spencer Board member and Chair of the Board, thinking about whom they would honor, every year for a decade. [38:05] It's really humbling to be considered, let alone this year, going back to the Waldorf Astoria. Marya remembers the Spencer Gala there, at which she spoke as Chair of the Fundraising Committee. [38:22] Marya just about passed out before going on stage, as she had never talked before so many people. She was hyperventilating. She didn't fall off the stage. She enjoyed herself a little bit. The Waldorf Astoria is one of the most storied hotels in the history of New York City. [39:06] Marya says Sierra Signorelli is the other honoree for the Gala. Sierra and Marya worked together early in their careers at AIG. They got a significant start to their careers then. They've known each other for a long time. Marya praises Sierra and is so happy to be doing this with her. [39:32] Justin notes that Sierra is the Zurich U.S. CEO and the Zurich Commercial Insurance CEO. Those are not easy titles to achieve. Zurich is a global insurance carrier. Marya admires Sierra's career trajectory and the leadership influence she has had on so many. [39:51] This is the first time there have been two female honorees in the history of the Spencer Gala. Marya says sharing that honor with Sierra, someone she knows, trusts, and respects so highly, makes it even more special and a night to look forward to. She can't wait! [40:17] Marya is now a Director of Distinction on the Spencer Board. Her RT Specialty colleague, Michael VanAcker, is on the Spencer Board today. Marya mentions that Pat Ryan was honored by Spencer at one of the first Galas. Tim Turner, RT Specialty CEO, introduced Pat that year. [40:53] RT Specialty has had a seat on the Spencer Board for years. Marya is a Director of Distinction as she is a former Board Chair. They ask her to be an advocate where Megan Miller needs her, and to be conversant on where Spencer continues to support and drive results. [41:18] Marya stays in touch and makes sure she knows what is going on with the programs and schools they are partnering with. Her role is to be informed, be an ambassador, and jump in at any place that Megan and the Spencer team would need her to influence, help, and support. [41:41] Marya spoke at the E&S Insurer conference. At the end of the conference, she brought Megan Miller in and introduced her to the writers' folks and asked if they could get a five-minute spotlight on Spencer next year. That is an example of where Marya can try to help. [42:15] Marya says Spencer scholars are so excited about their insurance career. There is nothing more infectious than their enthusiasm for the career path they have chosen. To talk to a young person who has their whole life in front of them is super energizing for Marya. [42:57] Marya says that when a young person wants to talk to her and spend time with her, she thinks it is great. Enthusiasm is infectious. [43:05] At the end of the day, Marya wants to leave the insurance industry in a much better place than it was when she came into the business. Spending time with young people who will be the leaders of our industry in the future, there's no better feeling. [43:30] Marya says that anything she can do to have influence, set an example, or help them think through something helps her to continue to feel wildly enthusiastic about her career. She loves when she gets to spend time with the young brokers and underwriters at RT Specialty. [43:52] Justin says that the scholarship recipients he has seen on stage at the Gala have been so impressive. They're in school, and they're so involved. They're a shining example of what we want the future of this profession to be. [44:10] Marya says that there was no way, when she was 22 years old, that she could have gotten up in front of a room of 800 people in her profession and spoken like that. She would never have been able to do that. Their ability to get up in front of that audience and talk is huge! [44:37] Marya is impressed by what they talk about, in terms of their careers, and what they've learned. [44:42] Marya is delighted that Spencer has basically kept the Gala format consistent. The focus is on the students and the benefits that Spencer funding drives for the industry. [44:56] It's a place where you can see real impact on real lives because of the fundraising dollars that the risk management and insurance industry has stepped up and invested. That's the focus. Then they have dinner. There are two honorees, and they wrap it up. [45:12] Marya loves that they have never complicated the program for Gala. It has kept the focus in the right place, which is what they are doing to fund the future leaders of the insurance and risk management industry. She's excited to meet the Spencer scholars who will speak at the Gala. [45:35] Marya says that lots of times the speakers bring their families. She says her Mom and Dad will be there. That will round out what's going to be a terrific and exciting evening. [45:47] Jason says, We look forward to seeing you there on September 17th at the Waldorf Astoria in New York City. Marya will be there with her old friend Sierra Signorelli. It's going to be a fantastic, tremendous time! The link to the Funding Their Future Gala is in this episode's notes. [46:08] Marya, we're very happy for you. Congratulations again! I can't wait to see you again in September. Marya looks forward to seeing Justin again and the team from RIMS, another long-standing, awesome, successful partnership between Spencer and RIMS. [46:27] Special thanks again to Marya Propis for rejoining us here on RIMScast! We congratulate her again in advance of her receiving the honor at the Spencer Educational Foundation's 2026 Funding Their Future Gala, which will be held on September 17th at the Waldorf Astoria in NYC. [46:47] Visit SpencerEd.org for more information and to purchase your ticket and for sponsorship opportunities. Join us next week, as we will be joined by Spencer Board Chair Johnell Holley. We will learn all about his career journey and risk philosophies. [47:03] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [47:32] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [47:50] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [48:08] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [48:24] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [48:37] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [48:49] Practice good risk management, stay safe, and thank you again for your continued support! Links: Spencer Educational Foundation's 2026 Funding Their Future Gala | Sept. 17, 2026 RIMS ERM Conference 2026 | November 19‒20 in Columbus, Ohio | Session Submission Deadline: Friday, June 19 RIMS Canada Conference — Oct. 18‒21, 2026 | Quebec City | www.rimscanadaconference.ca | Advance Registration Open | Sponsorship Opportunities Available RIMScast on YouTube! Spencer Educational Foundation — Scholarships and Grants | Open Calls and Timelines. RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | July‒Sept. 2026 Cohort | Led by James Lam | Register Now! 2026 Florida RIMS Educational Conference | July 28‒Aug. 1 | Register Now RIMS Texas Regional Conference 2026 | Aug. 10‒12 in San Antonio | Register Now! ChicagoLand Risk Forum | Sept. 24, 2026 RIMS Western Regional Conference — Oct. 4‒7, 2026 | Seattle, WA | Register Today and Submit an Educational Session! RIMS Risk Management Magazine | Contribute | Look for the Awards Edition in "Digital Issues"! RIMS Now RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! RIMS, the Foundation for Risk Management The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS-CRMP Stories RIMScast Canada — Episodes Now Live RISK PAC | RIMS Advocacy Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep with PARIMA | July 21‒22, 2026 Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops Upcoming RIMS Webinars: RIMS.org/Webinars "Too Hot To Ignore: Heat-Related Injuries and Workers' Compensation" | July 16 | Presented by Zurich Related RIMScast Episodes: "Spencer Day 2026 | The Future of Strategic Risk Management" "Risk Management Momentum with Tim Ryan" (2025 Spencer Honoree) "The Strengths of DE&I Initiatives with Lilian Vanvieldt-Gray of Alliant Insurance Services" (2024 Spencer Honoree) "RIMS Honor Roll Inductee Emily Buckley" "RIMS Rising Risk Professional Award Winner Tyler Vaughan" Sponsored RIMScast Episodes: "48 Hours From a Storm: What to Do Before A Hurricane Strikes" (New!) | Sponsored by Global Risk Consultants, a TÜV SÜD Company "AI-Scale, Risk Ready: Engineering Controls for the New Data Center Boom" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Facing Into Risk: Navigating the New Risk Landscape" (New!) | Sponsored by AXA XL "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Manny Padilla! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Marya J. Propis, RT Specialty, President, Retail Distribution Production and engineering provided by Podfly.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Emily Buckley, Insurance Risk Manager at Specialized Bicycle Components. They discuss how, in her career, she arrived at risk management, from tossing T-shirts into the stands at Ball Stadium. They talk about her work leading risk at Kroenke Sports and Entertainment for years, and then joining Specialized Bicycle Components to become their Risk Management program and launch ERM for them. Emily talks about Specialized hiring the best people, including professional and Olympic athletes, to make the best product. Emily's purpose is to build the best Risk Management and ERM Program for them. Justin and Emily discuss how she feels about being named the RIMS 2026 Honor Roll Recipient. They discuss her involvement with the Rocky Mountain RIMS Chapter and her engagement in the ERM Engage Group. Listen for the excitement and energy Emily brings to the ERM Program at Specialized. Key Takeaways: [:01] About RIMS and RIMScast. [:16] About this episode of RIMScast. We are so excited to welcome back to the show Emily Buckley of Specialized Bicycles. She was recently named to the RIMS Honor Roll at RISKWORLD, so we have lots to discuss regarding safety, career development, and ERM. But first… [:48] RIMS Virtual Workshops. The next RIMS-CRMP Exam Prep will be held on June 9th and 10th. The next RIMS-CRMP-FED Exam Prep with AFERM will be held on June 16th and 17th. Links to registration are in this episode's notes. [1:04] You can enroll now in the RIMS CRO Certificate Program in Advanced Enterprise Risk Management hosted by the famous James Lam. Beginning July 15th, workshops will be held bi-weekly from 11:00 a.m. to 3:00 p.m. Eastern Time. The registration link is in the show notes. [1:25] The RIMS ERM Conference 2026 will be held on November 19th and 20th in Columbus, Ohio. We want to hear from you. Submit a session proposal by June 19th that will reach engaged practitioners, innovators, and leaders looking for guidance they can utilize right away. [1:43] Help define what's next for Enterprise Risk Management. Submit a session proposal by Friday, June 19th. A link is in this episode's show notes. [1:51] Folks, RIMS is back on YouTube. Our handle is @RIMSOfficialChannel. We've got plenty of videos there, including RIMScast, RIMScast Canada video podcasts, and other informative and entertaining content from RIMS. Subscribe to the channel today! [2:10] On with the Show! Our guest today is one of the liveliest RIMS members I know! She is Emily Buckley, the Insurance Manager for Specialized Bicycle Components, a global performance brand. [2:23] Emily is the Vice President of the RIMS Rocky Mountain Chapter. At RISKWORLD 2026, Emily was named to the RIMS Honor Roll in 2026. Emily made her RIMScast debut in 2024 for National Bike Safety Month in Man, and we're recording in May again. [2:47] We'll have a lot of fun talking about bicycle safety and how Emily embeds safety into all aspects of risk management and the risk culture over at Specialized Bicycle Components. [2:59] Emily has had a remarkable career at Specialized. She is the company's first-ever dedicated risk manager. She has built a modern enterprise-ready risk and insurance function from the ground up, which we are going to talk about today. [3:12] We'll talk about her risk philosophies, her approach to polycrisis and supply chain risk management, and why her involvement in the RIMS Rocky Mountain Chapter has been so critical for her career. Let's get to it! [3:27] Interview! Emily Buckley, Welcome Back to RIMScast! [3:50] Emily says receiving the RIMS Honor Roll award seemed surreal. It was very cool to be onstage, be recognized, and have the village she had built around herself there supporting her. Everyone was so excited for her. It was one of the coolest things she had ever experienced. [4:27] Justin calls Emily the Risk Queen of Denver and the Greater Denver Area and says she has a lot of support behind her. She's "got heat!" [4:48] Justin is recording this episode during National Bicycle Safety Month. This is Emily's month. At Specialized Bicycle Components, every day is National Bicycle Safety Month! [5:19] Justin talks about safety being embedded into the manufacturing and shipping of bicycles. [5:34] Emily says every day, even when she is sleeping, safety is on her mind. [5:46] Specialized Bicycle Components has a Safety Team. Emily's broker has a Safety Specialist assigned to her account. Emily has connected those two teams. She is a liaison between them, and she works very closely with her Safety Team at Specialized Bicycle Components. [6:02] Emily has monthly meetings with groups at Specialized Bicycle Components to discuss safety initiatives. She says the Safety Team at Specialized does a phenomenal job. [6:26] Emily says Risk Management is a department of many hats. She tells people that if there is pushback on an initiative, I'll be the bad guy. Tell them, Sorry, Risk Management is making us do this. Sometimes that's a little bit easier to sell. [7:11] Emily has been practicing risk management for almost 15 years. She started at Kroenke Sports and Entertainment in Customer Interaction, including tossing T-shirts into the crowd for the Denver Nuggets. People wanted those shirts. [9:05] When Kroenke posted a job for a risk analyst, Emily applied, and Peggy Miller hired her. Emily talked about this in her past appearance on RIMScast. Peggy is the President of Rocky Mountain RIMS. Peggy taught Emily almost everything Emily knows about risk management. [9:34] Peggy took Emily under her wing. She taught Emily how to review contracts for risk management wording and insurance requirements. Emily could go to Peggy with any question, and Peggy would explain it. Emily says that Peggy is a phenomenal boss. [10:07] Emily found an opportunity at Specialized when it was time to spread her wings. She still calls Peggy from time to time for advice. Peggy is always willing to help. [10:34] Emily joined Specialized Bicycle Components and became the risk management department. She came in two or three months before they did their insurance renewal, so it was initiation by firehose. [10:53] It was a great opportunity to learn about the program. She was also educating them about what risk management does and how they should be running their program, and educating them about insurance requirements. [11:16] Emily says Specialized has an amazing executive team and ownership. They were so receptive to all the ideas Emily brought them. They also had a lot of creative ideas. As a risk manager, it was fun to come into that environment. [11:49] The risk department has not grown since Emily joined Specialized. [12:21] Emily started an ERM Program at Specialized. It takes a team, and it takes the right partners. Emily thinks every company will benefit from an ERM Program. Stepping into a manufacturing company very dependent on the supply chain, Emily saw that ERM was a must. [12:49] Emily worked with the right partners, did a couple of different tabletops, and hyper-focused on three or four ERM initiatives, for which she built the ERM foundation and the risk management foundation on top. Every project she works on goes back to those initiatives. [13:24] Emily says she is very fortunate to have the ear of the executive leadership. [13:32] One of the mantras at Specialized Bicycle Components is Innovate or Die. Emily has taken that to heart in Risk Management and ERM. Emily is constantly trying to find ways to make the ERM stronger and better, going back to those three or four initiatives. [13:51] Emily thinks outside the box. She has seen some products that don't completely fit Specialized, but by working with the service providers and saying she likes this product, but she needs it to do this, she has found some amazing service providers and partners to work with. [14:24] As a risk manager, Emily lives in worst-case scenarios. Professionally and personally, she can never get away from worst-case scenarios. A good risk manager is always preparing for the worst-case scenario, always thinking, what is the absolute worst thing that could happen. [14:46] Emily says one of the hardest things is realizing that a lot of people don't live in that headspace. When she goes to teams and tells them the worst thing that can happen, they ask if she is OK. She insists that this worst-case scenario is something they need to think about. [15:12] That's where education comes in. We need to think about it. If this worst-case scenario happens, all of these ripple effects hit every portion of the company. [15:43] Emily says Specialized has been around so long, and with the leadership and experts they have in place, Emily is amazed every day at the team that Specialized has assembled. She says they are the best in their class. There are Olympic and professional athletes on the team. [16:43] A service provider noticed that Specialized Bicycle Components recruits the best people in the world. They want that experience so they can build a better product with better processes. [17:07] A Quick Break! There are so many other wonderful RIMS events coming up in 2026. The 2026 Florida RIMS Educational Conference will be held from July 28th through August 1st at the lovely Ritz-Carlton in Naples, Florida. A link to the event is in this episode's show notes. [17:27] Register now for the Second Annual RIMS Texas Regional Conference, which will be held from August 10th through 12th at the Grand Hyatt on the San Antonio River Walk. Advance rates are available through June 5th. [17:41] The 11th Annual Chicagoland Risk Forum will return to the Old Post Office on Thursday, September 24th, 2026, in Chicago. Visit ChicagolandRiskForum.org for more information. [17:51] The RIMS Western Regional Conference will be held from October 4th through the 7th in Seattle, Washington. Registration is open, and you can also submit a session. Visit RIMSWesternRegional.com and the link in this episode's show notes for more information. [18:08] Save the dates October 18th through the 21st. We will be in Quebec City to celebrate the 50th Live RIMS Canada Conference. Booth sales are already open. Early-bird registration will open in June. [18:22] Visit RIMSCanadaConference.ca for more information. Also, remember to check out RIMS.org/Canada for our spinoff show, RIMScast Canada, hosted by National Conference Committee Chair, Aaron Lukoni. [18:37] The RIMS ERM Conference 2026 will be held on November 18th and 19th in Columbus, Ohio. The deadline for educational content submissions is Friday, June 19th. Get submissions in now. The link is in this episode's show notes. We'll let you know when registration opens. [18:59] Let's Return to our Interview with RIMS 2026 Honor Roll Recipient Emily Buckley! [19:13] Justin speaks about the profile of Emily Buckley in the RIMS Risk Management Magazine Awards Edition. It mentions that Emily consolidated fragmented global insurance structures into a unified strategy across more than 30 countries. [19:38] Emily says, trying to get the insurance together at a global company was hard. A lot of people were autonomous, getting their own insurance and doing their own thing. In almost 15 years as a risk manager, Emily learned that insurance is very touchy for a lot of people. [20:23] Insurance costs a lot of money for something that you can't see. You're not using it unless something bad has happened. So it's a very sensitive subject for a lot of people. Emily says it's a job that won't ever really be done because there are so many different moving parts. [21:03] Emily says that in all the different countries we're in, every country has different insurance laws, different ways to buy and pay for insurance, and what kind of insurance you have to have. [21:13] Emily says in some countries, I have to have a locally placed general liability policy, but the property policy that I place on a global level will sit over that. In a different country, I have to have a locally placed general liability/property and a locally placed stock throughput. [21:31] For almost 40 different countries, you have to know which countries you have to have insurance in. That's when your broker becomes invaluable. [21:48] It's helpful to have a foreign team on your broker who are subject matter experts in placing locally placed policies. Emily says she would not be able to do that without the team at her broker, Brown & Brown. [22:03] Emily talks about educating the people at your company: This is what we currently have, and this is what we need. We need it in almost 40 countries. These 20 are our top priority. You tier them down so you're not throwing everything at the wall. [22:27] You're formulating a plan, then educating and speaking with the people in your company. A lot of questions come up, not only about general liability, but also cyber, and directors & officers. [22:37] It's a sensitive subject that you have to take your time with. Build a relationship with those offices so that when something does happen, or they have a question, they come to you. [23:04] You will always be making connections with your offices, making sure they're happy with their insurance, they understand it, and they have a local contact. If something happens in Taiwan, they need a local contact who can answer questions and relay that to the global team. [24:12] Emily says that every year, there are two or three problem countries, from an insurance perspective, where the carrier or broker has thrown a curveball. Sometimes she has had to pull people out of the program and put them on their own. It's a constantly moving target. [25:13] Emily says at Kroenke, she and Peggy did a business continuity tabletop, where they sat down with all the different department heads at Ball Arena (Pepsi Center, then) and walked through scenarios. They presented a worst-case scenario tabletop with 30 people in the room. [25:52] Emily and Peggy also did a couple of cyber tabletop exercises. Emily stresses how important it is to do a cyber tabletop with your executive and leadership team. They're always amazed at how many different small issues and questions come up that they never thought of. [26:35] Emily says her leadership team at Specialized is fantastic. They've been very supportive. She can throw ideas at them, and they'll say, "Let's do it." [26:49] Justin says people receive these awards from RIMS not just for their achievements in risk management, but also for what they give back to the broader risk management community or their local chapters. [27:09] Justin says Emily is very involved in the RIMS Rocky Mountain Chapter and is a great Networker and is very plugged in. Justin says that if it weren't for Emily, he doesn't think he would have gotten Rich Lenkov from SERMA on the show this year. (Shout out to Rich!) [27:40] Emily says she started going to the Rocky Mountain RIMS Chapter when she was an analyst, working under Peggy Miller. She remembers walking into a Lunch and Learn. Going to Chapter meetings was very inspiring. She wanted to be that knowledgeable one day. [29:10] Emily says this industry is built on your connections to people and how you know people. She says we have the best people in our chapter. We're very involved with students and RRP. [29:24] Emily tells students in RRP, "Come to our meetings. If you don't know anybody, you know me. I will introduce you to everybody. This is where your career is going to take off. This is where you're going to be able to make steps and strides and really make connections." [30:11] Emily says she cannot say enough great things about Rocky Mountain RIMS. She thinks they have one of the best chapters in the U.S., because they have the best people. [30:24] Justin recalls that Ondrea Matthews with CoorsTek was on the show last year. She is in Rocky Mountain RIMS. Emily says Ondrea is one of the best people she knows. Justin says she had fascinating stories. A link to her RIMScast episode is in the show notes. [31:02] Emily says when she joined Specialized, she told them she's a Rocky Mountain RIMS board member, she speaks at conferences, and is a guest lecturer at CU Denver. They were super supportive. [31:47] Emily says Specialized wants to put the best product on the market, and Emily takes that into risk management and insurance. She wants to create the best risk program that she can. She wants to work with the best service providers that she can. [32:12] Another Quick Break! The Spencer Educational Foundation's Risk Manager on Campus application period is now open, and it will close on June 30th. Grant awardees, colleges, and universities are typically notified in September. [32:32] The Course Development Grant application deadline for Interval Number 2 will be on June 15th, 2026. Award notifications will be sent out in late July. [32:57] General Grant applications are open, and the application deadline is July 30th. Internship Grant applications open on August 15th and close on October 15th. [32:59] Links to each of these grants are in this episode's show notes. Visit SpencerEd.org for more information. [33:07] The Spencer 2026 Funding Their Future Gala will be held on Thursday, September 17th, from 6:30 to 10:00 p.m. at a different venue this year. It will be at the fabulous Waldorf Astoria in New York City. [33:23] Sponsorship opportunities and benefits are available now. A link to the Funding Their Future Gala is in this episode's show notes. [33:32] Be on the lookout for some of the honorees and Spencer Board members to join RIMScast in June and July. [33:41] Let's Conclude Our Interview with RIMS 2026 Honor Roll Recipient Emily Buckley! [33:48] Justin mentions the RIMS Strategic and Enterprise Risk Management Council. The RIMS ERM Engage Group is a member-only offshoot of SERMC for people to have candid dialogues. All RIMS members have exclusive access to the ERM Engage Group. Emily is a member. [34:38] Emily says the ERM Engage Group gets together monthly for an hour. Morgan O'Rourke, VP of Editorial at RIMS, leads it. Everyone brings issues, or Morgan will have a guest speaker. Emily says it's just such a great place to go and learn from industry peers with similar issues. [35:55] Emily is not trying to reinvent the wheel. If she can bring the problems she is dealing with to a group of professionals, ask how they have done it in the past, and get 10 or 20 ideas, it's amazing. [36:13] Emily recommends the movie, Project Hail Mary, which she calls amazing. [36:27] Justin talks about the monthly guest speaker, often from SERMC, who presents a topic and then engages the group in discussion. The Engage group lets the leaders see who the next ERM leaders are going to be through their participation. It's very interactive. [37:32] If you are a RIMS member, just check out the RIMS ERM Engage Group. Justin says Emily's involvement is above and beyond, not just for her job, but for RIMS, so he was not surprised she received the 2026 RIMS Honor Roll; it's well deserved. [38:18] Emily loves her job. She loves this industry. [38:40] Emily admits her blood caffeine content was through the roof, preparing for the awards ceremony. Emily looked it up. She is the 43rd recipient of the Risk Management Honor Roll in 75 years of RIMS. She has the award in her window in her office. It is cool to be celebrated. [40:26] Emily says her award makes it into everything. After she got it, she carried it around with her. At lunch, it was sitting on the table. At dinner, it was sitting on the table. She carried it onto the plane with her. [41:22] In the profile about Emily, it talked about perseverance in mountain biking. Juston asks Emily for her inspiration for the next generation of risk professionals. [42:04] Emily's words: "Keep going. You're going to fail, and that's fine. It's part of the journey. Fail. Learn the lesson or lessons, but keep going. Always keep looking at the horizon, saying, OK, I'm going to get there. I'm going to get there, I'm going to get there. [42:21] "The absolute most important thing is, have fun on the way." Emily says she did a little dance on the awards stage, and some students told her they loved seeing her having fun with it. It made Emily's day for them to stop and tell her. "If you're not having fun, what's the point?" [43:21] Justin tells Emily, We look forward to more great things from you in the coming years. We thank you, and we congratulate you again. [45:33] Special thanks again to Emily Buckley of Specialized Bicycle Components for joining us here on RIMScast! Congratulations again to her for being named to the RIMS 2026 Honor Roll. More coverage is available in the RIMS Risk Management Magazine's Awards Edition. [43:27] Go to RMMAgazine.com and check out the digital issues section. We look forward to having Emily back again. [43:55] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [44:23] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [44:41] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [44:59] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [45:15] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [45:29] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [45:41] Practice good risk management, stay safe, and thank you again for your continued support! Links: RIMS ERM Conference 2026 | November 19‒20 in Columbus, Ohio | Session Submission Deadline: Friday, June 19 RIMS Canada Conference — Oct. 18‒21, 2026 | Quebec City | www.rimscanadaconference.ca | Registration Opens in June RIMScast on YouTube! Spencer Educational Foundation — Scholarships and Grants | Open Calls and Timelines. RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | July‒ Sept. 2026 Cohort | Led by James Lam | Register Now! 2026 Florida RIMS Educational Conference | July 28‒Aug. 1 | Register Now RIMS Texas Regional Conference 2026 | Aug. 10‒12 in San Antonio | Register Now! ChicagoLand Risk Forum | Sept. 24, 2026 RIMS Western Regional Conference — Oct. 4‒7, 2026 | Seattle, WA | Register Today and Submit an Educational Session! RIMS Risk Management Magazine | Contribute | Look for the Awards Edition in "Digital Issues"! RIMS Now RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS-CRMP Stories RIMScast Canada — Episodes Now Live RISK PAC | RIMS Advocacy RISKWORLD 2026 Presentations Available via Attendee Service Center — www.RIMS.org/Asc - and via the RIMS Events App Press Release: "RIMS Risk Manager of the Year Award Goes to Prologis Head of Global Risk Jeff Bray, Honor Roll to Emily Buckley" Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep | June 9‒10 RIMS-CRMP-FED Exam Prep with AFERM | June 16‒17, 2026 Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops Upcoming RIMS Webinars: RIMS.org/Webinars Related RIMScast Episodes: "Live from RISKWORLD 2026!" "RIMS Risk Manager of the Year Jeff Bray" "RIMS Rising Risk Professional Award Winner Tyler Vaughan" "Sports, Spotlight, and Risk Leadership with Rich Lenkov, Founder and CEO of SERMA" "Supply and Bike Chains with Emily Buckley" (2024) "Absence Management with Ondrea Matthews" Sponsored RIMScast Episodes: "AI-Scale, Risk Ready: Engineering Controls for the New Data Center Boom" (New!) | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Facing Into Risk: Navigating the New Risk Landscape" (New!) | Sponsored by AXA XL "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Manny Padilla! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation!

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Jennifer McNelly, CEO of the American Society of Safety Professionals, about her wide-ranging safety career, the ASSP publishing the first U.S.-Based standard on risk assessment and management, the ASSP's Standards-Based User Groups, and how safety practices are not about worker behavior but overall organization system safety improvement. Jennifer shares her excitement about National Safety Month and the upcoming Safety Conference + Expo 2026, from June 15th through 17th in Anaheim, California. Listen for inspiration on closing the safety gap in your organization. Key Takeaways: [:01] About RIMS and RIMScast. [:16] About this episode of RIMScast. We are releasing this episode ahead of National Safety Month in June, and our special guest is Jennifer McNelly, the CEO of the American Society of Safety Professionals, but first… [:43] RIMS Virtual Workshops. The next RIMS-CRMP Exam Prep will be held on June 9th and 10th. The next RIMS-CRMP-FED Exam Prep with AFERM will be held on June 16th and 17th. Links to registration are in this episode's notes. [:58] Webinars. On May 21st, GRC returns to present "Is Your Fire Protection Strategy Outdated? Emerging Risks Are Changing the Rules." [1:10] On May 28th, Zurich returns with "From Underwriting To Risk Management: What To Expect From The Growing Demand For Data Center Construction." Register for webinars at RIMS.org/Webinars or through the links in this episode's show notes. [1:25] Folks, RIMS is back on YouTube. Our handle is @RIMSOfficialChannel. We've got plenty of videos there, including RIMScast, RIMScast Canada video podcasts, and other informative and entertaining content from RIMS. Subscribe to the channel today! [1:43] If you plan to submit a session for the RIMS Canada Conference 2026, today, the air date May 19th, is your last day to do so. Visit RIMS Canada to submit your session. We hope to see you in Quebec City, October 18th through the 21st. [2:02] On with the Show! June is approaching, and that means National Safety Month. That is also observed in several parts of the world. Who better to speak about safety than Jennifer McNelly, the CEO of The American Society of Safety Professionals (ASSP)? [2:20] Jennifer is an accomplished executive with more than 35 years of leadership experience in associations, government, and industry. She has been the Society's CEO since 2018, leading the global organization of more than 36,000 occupational, safety, and health professionals. [2:36] Jennifer has some new risk management standards to discuss, under the safety umbrella. I also thought we would benefit from hearing her philosophies on safety and how the ASSP encourages its members to embed safety into their organization's culture. Let's get to it! [2:55] Interview! ASSP CEO, Jennifer McNelly, Welcome to RIMScast! [3:29] Jennifer McNelly and Gary LaBranche, CEO of RIMS, run into each other often at ASAE. They have talked about connecting. Jennifer is excited to be here on RIMScast to talk about collaboration, partnership, and keeping everybody safe at work. [4:04] Jennifer asks every safety professional she connects with, "Tell me your story." She says she is an amalgamation of many stories that have led her to be the CEO of ASSP. She started in the political world. She says you've got to build strong partnerships to move things forward. [4:26] That is the foundation of the mindset Jennifer brings to the ASSP. After politics, she spent time in the U.D. Department of Labor in the capacity of public-private partnerships. That's how you move things forward. [4:41] This was followed by a deep commitment to the people in this nation who make things through leadership at the Manufacturing Institute and Global Stages. All of Jennifer's career has been at the intersection of people and the world of work, and making the world a better place. [4:58] Jennifer says now she gets to do that with unbelievable honor for those who get up and run the world's economy every day, ensuring they get to go home as they were and better than when they walked in the door. [5:11] Jennifer says that's about economic contribution, keeping everybody safe, and the commitment and heart of every safety professional. Safety brought her in the door, with a very unique lens of how we need to work together to send everybody home. [5:32] Jennifer has been with ASSP for eight years, moving into her ninth year. She brings energy, passion, and connection to what ASSP is doing. She likes to think of herself as the catalyst for impact, to make workers' safety, health, and well-being an inherent right for everybody. [6:11] Jennifer says everyone's got a safety story. Often, the thing that hits the headline is the "Somebody did …" and there was a whole set of events. [6:23] Hence, today's conversation, anchored in the importance of risk identification, risk management, and integration into thinking every day by everyone. [6:33] It's not just one thing that starts it. It can be the mindset of someone who's had a bad morning and lost childcare for their family. It can be about a system in process. It can be about a bad piece of equipment. It can be a bunch of other things, but what we hear is the headline. [6:53] Jennifer says our goal is to unpack the story and get to the root cause and improve it, for everyone. [7:00] Jennifer says the ASSP has over 35,000 members globally. A lot of the membership is in the industrial space. They have partners in insurance, and those who service as well as those who produce. ASSP calls this the Safety Ecosystem. [7:26] Justin says RIMS sees that Enterprise Risk Management is leading the way for the future of the profession. Justin asks how Jennifer sees safety risk integrating more deeply into ERM frameworks. [7:42] Jennifer said in 2019, early in her career at ASSP, her pitch to the Board of Directors was for moving safety professionals and workers from basic compliance to a complete integration of human capital, total worker health, and principles like prevention through design. [8:10] Risk Enterprise Systems are critical to that objective. ASSP just released a new standard, "ANSI/ASSP Z310.1 Risk Management — Guidelines for Assessing and Managing Risk." [8:34] It's about management systems, operating in an organizational context, and creating and documenting a comprehensive approach. It's about stakeholder engagement, culture, and inclusivity. [8:49] It also has an important mindset: Change always happens. Therefore, it's about dynamic operations, not static operations; about how you use clear and available information to lead forward, and consider culture and human factors, always with continuous improvement. [9:11] Jennifer says we can't move forward without all those factors integrated into Enterprise Risk. [9:18] The ASSP's Z310.1 Committee is comprised of 28 organizations. ASSP plays an important role in the marketplace. Its logo is a shield, and its members are guardians of workplace safety. Every one of them is a workplace superhero. [10:05] Jennifer loves all superheroes because she loves the potential of hope that each one of us has that power. [10:12] One of the things that is unique about ASSP's market position is its global-based standards. It brings companies together around the table to flesh it out. It's not a single company. [10:34] Jennifer says injuries, serious incidents, and fatalities happen in an environment that's complex, dynamic, and always changing. By bringing together those who are doing the work, we gain consensus. [10:49] Justin says there is a link to the press release in this episode's show notes. The press release mentions how ANSI/ASSP Z310.0 builds off the ISO 31000 standard. There's a lot of value in it for RIMS members. Please check out the link in this episode's show notes. [11:17] Justin notes that ANSI comes with a lot of heft. The RIMS-CRMP is ANSI-accredited. RIMS is the only globally recognized risk management program through ANSI. [11:37] Jennifer says that early in her career, she sat on ANSI's 17024 PCAC, the group that approved those kinds of standards. She is a firm believer in business driving business outcomes. They know what works. [11:54] The workers doing the work and the business conducting the business know what works. Jennifer talks about cross connections and says we should be talking and doing more together. Each of us has a critical role. [12:42] A Quick Break! There are so many other wonderful RIMS events coming up in 2026. The 2026 Florida RIMS Educational Conference will be held from July 28th through August 1st at the lovely Ritz-Carlton in Naples, Florida. A link to the event is in this episode's show notes. [13:04] Register now for the Second Annual RIMS Texas Regional Conference, to be held from August 10th through 12th at the Grand Hyatt on the San Antonio River Walk. Advance rates are available through June 5th. [13:18] The 11th Annual Chicagoland Risk Forum will return to the Old Post Office on Thursday, September 24th, 2026, in Chicago. Visit ChicagolandRiskForum.org for more information. [13:31] The RIMS Western Regional Conference will be held from October 4th through the 7th in Seattle, Washington. Registration is open, and you can also submit a session. Visit RIMSWesternRegional.com and the link in this episode's show notes for more information. [13:49] Save the dates October 18th through the 21st. We will be in Quebec City to celebrate the 50th Live RIMS Canada Conference. Booth sales are already open. The call for educational sessions has been extended to May 19th, the air date of this episode. [14:06] Submit your session today. Early-bird registration will open in June. [14:12] Visit RIMSCanadaConference.ca for more information. Also, remember to check out RIMS.org/Canada for our spinoff show, RIMScast Canada, hosted by National Conference Committee Chair, Aaron Lukoni. [14:27] The RIMS ERM Conference 2026 will be held on November 18th and 19th in Columbus, Ohio. Details will follow on RIMS.org. [14:37] Let's Return to our Interview with ASSP CEO Jennifer McNelly! [14:44] Jennifer says standards bring consensus together, but members are asking how to use the standards and what to do with them. [15:03] Members want the playbook because they are busy, underresourced, and over-expected. They have a stressful work environment. The ASSP launched Standards-Based User Groups in January of this year. [15:20] The ASSP's partners collaboratively spend close to $7 million a year investing in keeping the standards updated. How do you move the standards to market? What do you do with them? There are hundreds of thousands of companies around the world that use the standards. [15:38] To somebody who is just starting that journey, it's a challenge. The ASSP's Standards-Based User Groups dig into the company's maturity, the maturity of the safety professional, and help them move one step further. [15:59] The point of Standards-Based User Groups (SBUGs) is to make the standards accessible. Jennifer says there are a couple of unique angles to the approach they are taking. [16:29] The ASSP's Standards-Based User Groups approach starts where serious incidents and fatalities happen, fall from heights and energy controls, two things where there is a lot of technical expertise in lock-out, tag-out, and fall prevention standards. [16:51] Jennifer says there is a disruption happening in business and in safety, the impact and influence of Big Data, AI, and analytics. The third SBUG is AI and Safety. Through technology partners, by integrating the Standards, it will level up what people have access to. [17:23] The ASSP's traditional routes are through the safety professionals. By putting Standards-Based User Groups in the hands of the reporting systems they have to use every day, that is scaling in a way that has never been done before. [18:06] The focus of the Standards-Based User Groups is scaling great knowledge in a framework denied by the industry. [18:16] Justin says it becomes a strategic risk management function. Jennifer says it is built into enterprise systems to drive action and make better decisions. [18:30] Another Quick Break! The Spencer Educational Foundation's Risk Manager on Campus application period is now open, and it will close on June 30th. Grant awardees, colleges, and universities are typically notified in September. [18:51] The Course Development Grant application deadline for Interval Number 2 will be on June 15th, 2026. Award notifications will be sent out in late July. [19:06] General Grant applications will open on May 1st, 2026, and the application deadline is July 30th. Internship Grant applications open on August 15th and close on October 15th. [19:18] Links to each of these grants are in this episode's show notes. Visit SpencerEd.org for more information. [19:27] Let's Conclude Our Interview with the American Society of Safety Professionals CEO Jennifer McNelly! [19:47] Justin points out that June is National Safety Month. Jennifer thinks every day is National Safety Day! National Safety Month puts a consistent spotlight on safety. She believes safety professionals need more celebration. [20:34] Jennifer loves to tell their stories. She is grateful to any safety professional and to anybody in the ecosystem listening today. Thank you for everything that you do. [20:48] June is coming, and we are not done. Jennifer often talks about the gap. She uses the roots of ASSP and the Triangle Shirtwaist Factory Fire as a real example that the gap is always going to exist. [21:12] Jennifer speaks of the Triangle Shirtwaist Factory Fire. It is the roots of the ASSP. There remains a building on the corner of NYU where about 149 individuals perished jumping out of windows because the doors were locked. It is the foundation and grounding of safety in the U.S. [21:36] Jennifer repeats that it is a real example of the gap. A couple of years ago, the ASSP Board of Directors went to the dedication of the building. Every year, Taps is played, and the ladder goes up, and it stops at the sixth floor. [21:49] You see the bunting and the gap between where we are today and where they were then. Someone next to Jennifer said, "But it needs to go higher!" That's the point. There is always a gap because business is dynamic and ever-changing. [22:06] Our responsibility as safety professionals and associations is to fill the gap and get ahead of it. With serious incidents and fatalities, the data has been flat for 10 years. Let's do something different. [22:23] Let's think about the principles of prevention through design and crack the C-Suite decision-making. Jennifer talks about safety as good governance. How safety succeeds is about the economic decision-making process. [22:44] Jennifer says it's got to be built into business in every way, shape, and form. Safety is never a moment or a one-and-done. It is a part of every part of business decision-making. [23:07] NIOSH does tremendous research on the future of work and how dynamic it is. Every year, Jennifer calls senior executives and talks through critical things. She does that because research says one thing and the ASSP membership says another. There's a gap. [23:28] Often, in that gap, Jennifer hears the term "research to practice." That leads back to the Standards-Based User Groups. What does the research say, what does the data say, and how do you scale it? [23:42] There are several forces at play when looking at what's shaping the world of work. There's workforce instability; a fluidity that never existed before. It's one of the biggest emerging risks Jennifer sees. [24:02] Next is the fact that safety is not a metric. Then there's the pace of change and technology, and the influence of leadership. Jennifer believes that leadership happens in every role and function. How do we empower individual and corporate leadership? [25:15] If a company is doing minimal compliance with the law, data tells us that's not enough. Jennifer said a volunteer was excited to tell her they had removed cell phones from a site. But cell phones can be used to photograph risks you hadn't seen. [25:54] First, understand what problem you are trying to solve. Is it technology looking for a problem, or a problem looking for a solution that the technology enables? That's the approach ASSP is taking. [26:13] If we continue to have individuals die every year, falling from heights, how do we solve that through technology, because somewhere in that complex system, things are not where they need to be. That's a statement of forward motion. [26:39] Jennifer says she thinks there is a huge opportunity, but it needs to be ethically used, transparent, and clear what problem we are trying to solve. AI in safety isn't new. ASSP worked with MakUSafe AI for three years as they started studying technology advancements in safety. [27:04] Jennifer says wearables have been around "forever." They're a good practice. Someone has seen the problem and identified the solution, and our challenge is replication, application, and scale. ASSP is striving toward that and how technology can enable it. [27:24] Jennifer says guardrails are something we hear from membership all the time. Jennifer wants it to be done in a way that integrates it seamlessly, not a new shiny penny. Jennifer is very careful to make sure changes are made at every level. This isn't a blame-the-worker approach. [27:53] This isn't Big Brother is watching somebody in the workplace. This is about empowerment in an era of action. How does information become a learning opportunity to understand A + B + C + D? [28:18] Jennifer says when she thinks of behaviors and actions, she thinks of the C-Suite decision-making. [28:26] What does the Board of Directors governing an enterprise know and understand about the human capital management and decision-making on the capital investment side of safety in the workplace? [28:39] Justin notes registration is open for Safety 2026, held from June 15th through 17th in Anaheim. It's the 65th Annual Conference and Expo. Jennifer calls it a Safety Revival! For Safety members, coming together to learn, connect, and grow gives a unique sense of belonging. [29:19] Jennifer calls it a battery-filling, energizing, impact like no other. It's a great opportunity to see what is on the leading edge and solve problems. The Expo is not a sales pitch. Everybody on that floor has to have a reason and something to share with safety professionals. [29:45] Jennifer describes the 200 classes. There are over 700 program applicants each year. There's too much content and not enough time. There's top-notch technical content and the opportunity to connect with someone that you know you can call and get an answer from. [30:20] Jennifer's favorite thing is to run around, hear stories, and take selfies. It truly is a welcoming and impactful event. [30:32] Jennifer says she's the reason people stop the second they walk in the door. She reminds them why they're there. Last year, she wore an ASSP pickleball outfit to show it's about not just being together but also having fun. Sometimes we forget that connection and fun. [31:14] People are going to learn, but have a great time while you're doing it! Jennifer says she will see everybody onstage! Anaheim will be the place to be! [31:29] The link to the 65th Annual Conference and Expo for Safety 2026 is in this episode's show notes. Justin says it has been such a pleasure to connect with you, finally, and get the word out for National Safety Month. We're priming for National Safety Month. [32:07] Special thanks to ASSP CEO Jennifer McNelly for joining us here on RIMScast! There are lots of links in this episode's show notes. Visit ASSP.org for more information, as well as the Safety 2026 Conference at Safety.ASSP.org. [32:27] Also in this episode's show notes are the links to RIMS coverage of Worker Safety and prior coverage of National Safety Month. A lot of this information is evergreen, so I hope you'll check it out. [32:39] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [33:08] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [33:25] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [33:43] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [34:00] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [34:14] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [34:26] Practice good risk management, stay safe, and thank you again for your continued support! Links: RIMS Canada Conference — Oct. 18‒21, 2026 | Quebec City | rimscanadaconference.ca | Submit Your Session by May 19! RIMScast on YouTube! Spencer Educational Foundation — Scholarships and Grants | Open Calls and Timelines. RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | July‒Sept. 2026 Cohort | Led by James Lam 2026 Florida RIMS Educational Conference | July 28‒Aug. 1 | Register Now RIMS Texas Regional Conference 2026 | Aug. 10‒12 in San Antonio | Register Now! ChicagoLand Risk Forum | Sept. 24, 2026 RIMS Western Regional Conference — Oct. 4‒7, 2026 | Seattle, WA | Register Today and Submit an Educational Session! RIMS Risk Management Magazine | Contribute RIMS Now RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS-CRMP Stories RIMScast Canada – Episodes Now Live RISK PAC | RIMS Advocacy www.assp.org | safety.assp.org | June 15‒17 "ASSP Publishes First U.S.-Based Standard on Risk Assessment and Management" Jennifer McNelly — ASSP Bio Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep | June 9‒10 RIMS-CRMP-FED Exam Prep with AFERM | June 16‒17, 2026 Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops Upcoming RIMS Webinars: "Is Your Fire Protection Strategy Outdated? Emerging Risks Are Changing the Rules" | May 21 | Presented by Global Risk Consultants "From Underwriting To Risk Management: What To Expect From The Growing Demand For Data Center Construction" | May 28 | Presented by Zurich RIMS.org/Webinars Related RIMScast Episodes: "RIMS Risk Manager of the Year Jeff Bray" "Risk Leadership on the Construction Frontlines with Cynthia Garcia" "Rubber Meets Risk: Lessons from John Baldwin of Discount Tire" "Company Safety and RIMS Chapter Leadership with Tamieka Weeks" "Security Risks with William Sako" "Safety and Preparedness in 2024 with National Safety Council CEO Lorraine Martin" "Opioid Awareness and Workers Comp Risks with Raji Chadarevian of the NCCI" Sponsored RIMScast Episodes: "AI-Scale, Risk Ready: Engineering Controls for the New Data Center Boom" (New!) | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Facing Into Risk: Navigating the New Risk Landscape" (New!) | Sponsored by AXA XL "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Manny Padilla! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Jennifer McNelly, CEO, American Society of Safety Professionals More from ASSP: Standards-Based User Groups (SBUGs) News release: ASSP Announces Strategic Framework to Drive Safety Beyond Compliance; Avetta Collaboration Provides First Industry Proof Point Webpage: Standards-Based User Groups AI white paper News release: ASSP Releases White Paper on AI and the Evolving Role of EHS Professionals White paper: AI and the Evolving Role of EHS Professionals.pdf 2026 Corporate Listening Tour report News release: ASSP Report Identifies Five Critical Themes Shaping the Future of Workplace Environmental Health and Safety Webpage (with 2026 report): ASSP Corporate Listening Tour Production and engineering provided by Podfly.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews the RIMS 2026 Risk Manager of the Year, Jeff Bray, about his award and his career at AMB, which merged with Prologis early in his career. Justin and Jeff discuss how risk management earns a strategic seat at the table, how Jeff revived the ERM Program at Prologis, tying it to the business model, and how cross-functional risk management works at Prologis today. Jeff speaks of resilience in the face of polycrisis and climate risk, and working on what he has control over while being aware of the rest. Jeff shares his excitement for developing the next generation of risk professionals and about the amazing opportunity the risk profession holds for them today. Listen for insight on ERM, resilience, and building relationships. Key Takeaways: [:01] About RIMS and RIMScast. [:14] We hope you are listening to this episode of RIMScast while at RISKWORLD 2026, and we are gently reminding you to download the RIMS Events App to navigate the show successfully! [:29] About this episode of RIMScast. This is our annual Risk Manager of the Year episode. We are delighted to be joined by this year's honoree, Jeff Bray of Prologis. If you are listening to this on its release day of May 4th, you might see him onstage at RISKWORLD. But first… [:59] RIMS Virtual Workshops. The next RIMS-CRMP-FED Exam Prep Course will be on May 13th and 14th. The popular CBCP and RIMS-CRMP Exam Prep Bootcamp will be held from May 18th through the 21st. The next RIMS-CRMP Exam Prep Course will be held on June 9th and 10th. [1:19] Links to registration are in this episode's notes. [1:22] Webinars. On May 14th, Origami Risk will return with a new session, "Future-Proofing Your Risk Program: Keeping Pace with Scale, Complexity, and Visibility." [1:34] On May 21st, GRC returns to present "Is Your Fire Protection Strategy Outdated? Emerging Risks Are Changing the Rules." [1:43] On May 28th, Zurich returns with "From Underwriting To Risk Management: What To Expect From The Growing Demand For Data Center Construction." Register for webinars at RIMS.org/Webinars or through the links in this episode's show notes. [1:58] Folks, RIMS is back on YouTube. Our handle is @RIMSOfficialChannel. We've got plenty of videos there, including RIMScast, RIMScast Canada video podcasts, and other informative and entertaining content from RIMS. Subscribe to the channel today! [2:16] RISKWORLD 2026 is underway in Philadelphia, Pennsylvania! If you are here or on your way, be sure to download the RIMS Events App. It is free and publicly available. This will help you set your agenda and provide ample navigation through the Philadelphia Convention Center. [2:36] RIMS has also released its RISKWORLD Playlist, available through Apple Music and Spotify. Whether you want to get in the zone before RISKWORLD or relive the energy after it, these official RISKWORLD Playlists are available to keep the energy going. [2:53] Links are in this episode's show notes. [2:57] On with the Show! This is our special Risk Manager of the Year episode of RIMScast! This year's honoree is Jeff Bray. [3:08] Jeff is the Senior Vice President and Head of Global Risk Management at Prologis, a global leader in logistics real estate, with 1.3 billion square feet across 20 countries on four continents, and more than 6,500 customers focused on moving goods around the globe. [3:24] That is a lot of responsibility for one person, but don't worry, he's got a mighty team who shoulder it with him. [3:31] We're going to learn all about his work, the leaps and bounds he's made over the last 20 years, his involvement with the Spencer Educational Foundation, and what it takes to succeed in an increasingly uncertain world. We're going to have a lot of fun! Let's get to it! [3:46] Interview! RIMS 2026 Risk Manager of the Year, Jeff Bray, welcome to RIMScast! [4:07] Justin and Jeff met recently for his profile in RIMS Risk Management Magazine. [4:14] This episode is released on Day 1 of RISKWORLD. When people are listening to this, they might be seeing Jeff onstage accepting his award. Jeff says, first and foremost, he is looking forward to RISKWORLD; the award is a nice cherry on top. [4:37] Jeff is 20 years into his career, and he has only missed a few RISKWORLDs. [4:45] Jeff joined AMB Property Corporation in 2005, not knowing anything about risk management and knowing only environmental insurance, a few weeks before Hurricane Katrina. It was trial by fire. Then, Hurricane Rita and Hurricane Wilma hit. It was a transformational year. [5:34] There were two years in a row of serious hurricanes affecting the property insurance market. The challenges AMB had experienced transformed the way the insurance and risk management program has been run ever since. [6:02] AMB merged with Prologis a few years later, following a great financial crisis that occurred in June 2011. [6:32] Jeff says Prologis is an owner of logistics real estate. They don't operate any of the buildings. Jeff's purview is the 1.3 billion square feet of real estate in 20 countries, with around 60,000 assets. [6:47] Prologis has a couple of billion dollars a year of development activity. They have a renewable energy business and a digital infrastructure. [7:32] Jeff says it's critical to see properties first-hand. Warehouses are different in different countries, and seeing them helps solve problems when they arrive. Early on, he attended a captive owners conference in Bermuda, and meeting many peers accelerated his learning. [9:03] Through serving the business, Jeff built trust with senior leaders and the board. Jeff started by figuring out what people wanted or needed and helped them achieve it. He built strong relationships with every group; he's in lockstep with legal, finance, and business teams. [10:33] Jeff's risk team has seven members. He also has two members of the corporate security team. He has worked hard to grow the team as needed. He sees an opportunity with technology to scale the team's capabilities to focus on critical tasks. He's grateful for the team's efforts. [11:49] Risk management is centralized at Prologis. They operate as a consistent global program. Jeff is in San Francisco, with team members in the Bay Area, Denver, and one in Dallas. [12:45] Jeff says he takes advantage of every crisis and pays close attention to every near-miss. It's a reminder that this is why what we do is important. Sometimes it's all hands on deck. What can we do differently next time? [13:35] One big near-miss was a fire that arose from customer operations in a building, which didn't amount to much because the sprinklers operated properly. Jeff participates in Prologis's global safety board. They pay close attention to anything like a contractor injury. [14:06] June is National Safety Month. The Head of Safety of Prologis's Development Team plans Safety Month activities. Every project and team member will be involved. It sends a good message. They make it very clear to every contractor they hire that safety is paramount. [14:49] Justin says the leader of the ASSP will soon be a guest on RIMScast. Safety should be observed every month. Jeff says in the past, safety was something they focused more on when something happened, but now it's ingrained in the way they operate. It's not treated separately. [15:44] Jeff reestablished Prologis's ERM program. His ERM Committee is a sounding board with seven or eight global leads. The members are the Head of Internal Audit, the Head of Info Security, and others, who work closely across the risk register to ask, "What are we missing?" [17:14] The challenge in reactivating the ERM committee was getting the relevance right. For the first meeting or so, they brainstormed. Now it's operating at the right frequency with the right dynamic input. It will continue to evolve in every meeting. [17:55] They meet annually with the Audit Committee, and some years they meet with the Board of Directors. It evolves from the day-to-day Risk Register, working with the business teams. The Audit Committee and the Board are very invested in what the ERM Committee does. [18:34] ERM at Prologis is tied to what's relevant to the CFO, the Chief Legal Officer, and other stakeholders. With the CFO, it's tied to earnings per share and net operating income impact. Jeff is always looking at what the business is looking to accomplish and how ERM can support it. [19:17] A Quick Break! The 2026 Florida RIMS Educational Conference will be held from July 28th through August 1st at the lovely Ritz-Carlton in Naples, Florida. A link to the event is in this episode's show notes. [19:40] Register now for the Second Annual RIMS Texas Regional Conference, to be held from August 10th through 12th at the Grand Hyatt on the San Antonio River Walk. Advance rates are available through June 5th. [19:55] The 11th Annual Chicagoland Risk Forum will return to the Old Post Office on Thursday, September 24th, 2026, in Chicago. Visit ChicagolandRiskForum.org for more information. [20:08] The RIMS Western Regional Conference will be held from October 4th through the 7th in Seattle, Washington. Registration is open, and you can also submit a session. Visit RIMSWesternRegional.com and the link in this episode's show notes for more information. [20:26] Save the dates October 18th through the 21st. That is when the 50th Annual RIMS Canada Conference will be held in Quebec City. Booth sales are already open. The call for educational sessions is open through May 8th. Early-bird registration will open in June. [20:44] Visit RIMSCanadaConference.ca for more information. Also, remember to check out RIMS.org/Canada for our spinoff show, RIMScast Canada, hosted by National Conference Committee Chair, Aaron Lukoni. [20:59] Check RIMS.org for an announcement about the RIMS ERM Conference 2026. It will be up soon! [21:07] Let's Return to Our Interview with RIMS 2026 Risk Manager of the Year, Jeff Bray! [21:24] Justin asks what Jeff loves about RISKWORLD. Jeff loves the people, the interactions in the hallways, even when racing from session to session, and meeting to meeting. There's no better place to meet people and build meaningful relationships over the years. [21:45] Jeff says there's no better place to get apprised of what's coming up in the risk industry and reconnect with our most important relationships. [22:17] Jeff says RISKWORLD is a connection point where a group of risk professionals from around the country can get together. [22:31] Jeff's team members, the Head of Risk and the Head of Claims, have attended RISKWORLD for the last few years. [23:07] Justin asks about cross-functional risk management. Jeff says that he can't imagine a problem crossing their desk that Risk Management can solve solely by themselves, figure out, and move on. Generally, they will engage Legal, HR, and the Business Teams. [23:28] Jeff says that's hugely important to be able to solve problems effectively, and in a way that enables the business. [23:55] Jeff thinks the perspective on risk has changed over time. The needs have changed over time. At the beginning of his time at AMB and Prologis, there was a focus on insurance because they were expanding to new countries and standing up a global program. [24:17] Within 90 days, Hurricanes Katrina, Rita, and Wilma hit, and Jeff was learning about disaster recovery and response. He saw the teams in action and how it can be a competitive advantage if they can get their properties up and running quicker than someone else. [24:37] That's absolutely a competitive advantage to Prologis, and that's been in their DNA ever since. [24:53] Justin asks about Jeff's dashboard. It's a Claims dashboard, created by the Claims team, so Jeff can look at the Claims activity every day. [25:16] Jeff says Prologis retains a bunch of risk itself. It's Prologis's money. It concerns not only Jeff, but also the Finance Team and others. None of them likes surprises. Jeff manages it like a business, managing actual claims against the forecast. [25:53] Jeff says it's been phenomenal. He's asking for more dashboards! [26:08] Jeff discusses the impacts of technological innovation on his role. One of the biggest pieces was onboarding Archipelago, a tool to intake Statement of Value information and other property characteristics and deliver it to an insurance company in a reliable and verifiable way. [26:33] Jeff says during that period, they went through $40 to $50 billion of acquisitions, so Archipelago was a game-changer in a way that insurance companies couldn't believe. [26:48] Prologis would bring on a portfolio in September and was ready for its December renewals with the full Schedule of Values. Jeff says it was about, "What questions am I asking myself, and how do we solve for that?" [27:03] Jeff was looking beyond the Cap Modeling results to what other information he could get out of the data, from the newness of the assets, different specifications, and different protections in place, and quantifying that in a way that was meaningful for the insurers. [27:25] When Prologis onboarded Archipelago, there weren't any other systems available to do what was needed. They were developing something that hadn't been in place yet. Prologis was part of the development team. [27:43] Jeff says the Claims dashboard is driven by Origami, which has been an important partner of Prologis. [27:55] Prologis has always been focused on the combination of good data and leveraging technologies to interpret that data. That's been very important to Prologis. [28:15] Another Quick Break! The Spencer Educational Foundation's Risk Manager on Campus application period is now open, and it will close on June 30th. Grant awardees, colleges, and universities are typically notified in September. [28:42] The Course Development Grant application deadline for Interval Number 2 will be on June 15th, 2026. Award notifications will be sent out in late July. [28:57] General Grant applications will open on May 1st, 2026, and the application deadline is July 30th. Internship Grant applications open on August 15th and close on October 15th. [20:08] Links to each of these grants are in this episode's show notes. Visit SpencerEd.org for more information. [29:17] Let's Conclude Our Interview with RIMS 2026 Risk Manager of the Year, Jeff Bray! [29:43] Jeff says the younger risk professionals are absolutely more well-versed in technology. The challenge is not to let technology become more important than understanding the basics of the business. [30:00] Jeff says you still need to understand what that policy says and what the submission process looks like, so you can get the right outcomes out of the technology. Most of the folks Jeff works with are younger than he is. [30:21] Jeff says what they're doing with AI, dashboards, and other insights is super impressive. They balance that with learning the fundamentals. [30:47] In a new risk professional, Jeff looks first for curiosity and questions. When Jeff hit stagnant parts of his career, he had stopped asking questions, so today, he asks a lot of questions. Curiosity is key to investigating what's happening in the company to solve problems. [31:18] Jeff says connecting the dots is something he still works on today. We live in a complex world. There's generally not one threat or risk that operates in a silo. Risks are connected. Someone who can understand how different risks might be interconnected will be critical. [31:43] Jeff says that being hungry, learning, and striving to do more than the person who started next to you is more important than ever. [32:06] Jeff says polycrisis is an interesting term, and he fully believes in it. He spends a fair amount of time thinking about what he has control over and what he doesn't have control over. Jeff says Prologis doesn't let the polycrisis drive its strategy on a day-to-day basis. [32:45] Jeff says awareness is key, and knowing how you can respond as an organization. [33:02] On mitigation and navigation, Jeff says, it's like being on defense versus offense. Risk mitigation works if it's a very simple solution. Putting a floodwall in a building to prevent flooding is a great mitigation. [33:15] Most risks are not that simple, and they require navigation. They require keeping options open and multiple solutions. Navigation lends itself to how risks evolve and how we respond to those risks. [33:40] Jeff says Prologis is an owner of 1.3 billion square feet of real estate, with two to three percent of the world's GDP flowing through its buildings. Supply chain resilience is key. Prologis focuses on climate risk, but Jeff wants to look at it from more of a resilience perspective. [34:04] Jeff's perspective is about what Prologis should be worrying about, and how that affects how they build a building and how they operate an asset. Climate risk is front-of-mind to this day for many of Prologis's investors. [34:17] Investors want to know what Porlogis is doing about things and how they are looking at exposures. So Prologis has always tried to be on the front end of that discussion with investors. The decisions Prologis makes just need to make good business sense. [34:41] As long as Prologis can communicate, this is a concern, and this is how it translates into a business impact or impacts performance. That remains key, and we are in an environment that is evolving in frequency and severity. It's something Prologis pays close attention to. [35:16] Solar panels are part of Prologis's sustainability goals. Thicker rooftops are needed. Solar panels affect how air conditioning is used and the temperature levels within a building. It affects how Prologis might construct the building to have a better working environment. [35:51] Jeff says it all ties together, which comes back to a more resilient and better-performing portfolio. [36:00] Justin asks about earthquake resilience for new construction. Prologis has a lot of property on the California coast and has been focused on earthquake risk for the life of the company, doing voluntary retro-fittings and seismic upgrades. [36:33] That's not to get reduced insurance premiums but to take steps to reduce interruptions that may occur for Prologis's customers' activities when an earthquake does arise. It's about taking Prologis's objectives and aligning them with the business, not to save premiums. [37:16] Jeff is very excited by the level of abilities he sees in college students. He was recently at Old Dominion for Risk Manager on Campus. This industry has an amazing amount of opportunity. Risk is at the crossroads of finance, operations, legal issues, and HR. [38:27] Jeff's words to students and aspiring risk professionals: "There's an incredible amount of opportunity. What risk strategy means today is very different than what it meant 15 years ago. It's a hidden gem of an industry, still today." [38:44] Justin congratulates Jeff on being named RIMS Risk Manager of the Year 2026. Nobody accomplishes anything by themselves. Is there anyone you want to thank? Jeff says thanking a whole host of folks might take its own podcast. [38:59] Jeff thanks his team across Risk, Resilience, and Claims, and the deep bench of external risk advisors, from broker placement to consulting, technology partnerships, and the insurers. He couldn't do this without all of those team members. He's very grateful for it all. [39:49] Justin says, I look forward to meeting you and seeing you up onstage and cheering you on. I hope we can continue to stay in touch because you've got so much knowledge to share with the global risk community, here through RIMScast. Thank you so much for your time! [40:16] Special thanks again to Jeff Bray, the 2026 RIMS Risk Leader of the Year. We are delighted for him and congratulate him once again. Be sure to check out last week's episode, featuring RIMS Rising Risk Professional, Tyler Vaughan. [40:32] In May, we intend to have Honor Roll Awardee, Emily Buckley, back on RIMScast. Check RIMS Risk Management Magazine for the Awards Digital Edition, which also features profiles on the Chapters of the Year and other special awards. More winners will be on RIMScast in 2026. [40:55] I hope everyone who's listening in Philadelphia at RISKWORLD is having a blast! Next week's episode will feature interviews recorded live while in Philadelphia. Let's relive the magic! [41:08] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [41:37] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [41:55] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [42:13] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [42:29] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [42:43] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [42:55] Practice good risk management, stay safe, and thank you again for your continued support! Links: RISKWORLD Playlists: 🎧: Apple Music: https://lnkd.in/eXdYHHs3 | Spotify: https://lnkd.in/evweeT8u RIMScast on YouTube! Spencer Educational Foundation — Scholarships and Grants | Open Calls and Timelines. RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | July‒Sept. 2026 Cohort | Led by James Lam 2026 Florida RIMS Educational Conference | July 28‒Aug. 1 | Register Now RIMS Texas Regional Conference 2026 | Aug. 10‒12 in San Antonio | Register Now! ChicagoLand Risk Forum | Sept. 24, 2026 RIMS Western Regional Conference — Oct. 4‒7, 2026 | Seattle, WA | Register Today and Submit an Educational Session! RIMS Canada Conference — Oct. 18‒21, 2026 | Quebec City | rimscanadaconference.ca | Submit Your Session by May 8! RIMS Risk Management magazine | Contribute RIMS Now RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS-CRMP Stories RIMScast Canada — Episodes Now Live RISK PAC | RIMS Advocacy Press Release: "RIMS Risk Manager of the Year Award Goes to Prologis Head of Global Risk Jeff Bray" Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP-FED Exam Prep | May 13‒14 RIMS-CRMP Exam Prep | June 9‒10 Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops Upcoming RIMS Webinars: "Future-Proofing Your Risk Program: Keeping Pace with Scale, Complexity, and Visibility" | May 14 | Presented by Origami Risk "Is Your Fire Protection Strategy Outdated? Emerging Risks Are Changing the Rules" | May 21 | Presented by Global Risk Consultants "From Underwriting To Risk Management: What To Expect From The Growing Demand For Data Center Construction" | May 28 | Presented by Zurich RIMS.org/Webinars Related RIMScast Episodes: "Still in the Weeds with Medical Marijuana and Workers' Compensation, with Kiersten Cash" (RISKWORLD Presenter) "Navigating Marine Risks in 2026 with Joshua Gold" (RISKWORLD Presenter) "RIMS Rising Risk Professional 2026 Tyler Vaughan" "Board Reporting and ERM in 2026 with Trisha Sqrow and Suzanne Christensen" (RISKWORLD Presenter) Sponsored RIMScast Episodes: "AI-Scale, Risk Ready: Engineering Controls for the New Data Center Boom" (New!) | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Facing Into Risk: Navigating the New Risk Landscape" (New!) | Sponsored by AXA XL "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Manny Padilla! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guests: Jeff Bray, SVP of Global Risk Management at Prologis Production and engineering provided by Podfly.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews RIMS 2026 President Manny Padilla on several topics, including his first connection with RIMS and his attendance at RISKWORLD on a scholarship. Manny is the first RIMS president of Hispanic descent. This is a historic moment. Manny remarks on the support for diversity he has experienced in RIMS since joining. Manny's background spans corporate risk leadership, military service, and teaching. Manny speaks of his teaching practices and how he links the academic side to real situations and strategies the students will face. Manny shares anecdotes from his military service. Justin and Manny discuss the objectives of the RIMS Legislative Summit in Washington, D.C., on March 18th and 19th, and Manny invites all members to register and participate. Manny continues the interview with reflections on the RIMS-CRMP, other certifications and designations, and how investing in developing yourself will make you stand out as a risk practitioner. Justin and Manny discuss the nature of polycrisis. Manny asks you to participate and become involved in your RIMS chapter and educational events. Listen for career advice for both new risk practitioners and seasoned risk professionals. Key Takeaways: [:01] About RIMS and RIMScast. [:16] About this episode of RIMScast. We are delighted to be joined by RIMS 2026 President Manny Padilla. We're going to learn about his plans for the presidency and his unique career in risk and pre-risk. But first… [:47] RIMS Virtual Workshops. The next RIMS-CRMP-FED Virtual Workshop will be led by Joe Mayo on February 17th and 18th. On March 10th, we have a RIMS-CRMP Exam Prep with John Button, a recent RIMScast guest. [1:04] On March 4th and 5th, we have a virtual workshop, "Facilitating Risk-Based Decision Making" with Joe Milan. Register today and strengthen your risk knowledge! RIMS members always enjoy deep discounts on the virtual workshops. [1:21] Webinars. On March 6th, RIMS presents "Hard Hats & High Stakes: Women Leaders Shaping Construction Risk Management". We'll be joined by a Chief Risk Officer, an underwriter, and a broker. [1:36] They will explore their career paths, risk and safety philosophies, and lend some insight as to why this is the time for the next generation of leaders to rise. [1:47] On March 12th, Global Risk Consultants returns with "Don't Waste the Soft Market: Where to Reinvest Insurance Savings Before the Window Closes". Register for these and other webinars by visiting RIMS.org/webinars and the link in this episode's show notes. [2:07] The RIMS 2025 Compensation Survey is now available through the link in this episode's show notes. The survey incorporates data from 867 U.S. and 201 Canadian Risk Professionals. Download it today and see how you measure up to your peers. [2:25] RIMScast has its first spinoff, RIMScast Canada! It is a video podcast hosted by RIMS Canada Conference Committee Chair, Aaron Lukoni, with Justin as co-host. Check it out at RIMS.org/canada. This is a monthly series, and we are stoked to share it with you! [2:50] On with the Show! I am so pleased to present our guest today! He has been a big supporter of RIMScast for years! I'm thrilled that he is our 70th President here at RIMS. I'm talking about Manuel "Manny" Padilla. [3:05] Manny was RIMS 2025 Vice President. He's been a positive force on the Board. He is also the Vice President for Risk Management & Insurance for MacAndrews & Forbes, Inc. He is a RIMS-CRMP holder. He truly loves risk management! He will be a fantastic RIMS President! [3:26] We're going to talk about his career pre-risk-management and bring us up to the present, what his experience with RIMS has been like, and his perspective on what it takes to achieve success in the profession today. Let's get to it! [3:40] Interview! RIMS 2026 President Manny Padilla, welcome to RIMScast! [4:02] Manny says everyone's energy is up there, and he's looking forward to having a very positive 2026. [4:16] Manny says that being Vice President involved a lot of learning. He says that the RIMS board participation is very much a training program. You learn to see how the organization responds. In the Executive Board, you start to see how RIMS is run. [4:34] Manny says, as you move forward from Secretary to President, you pick up a lot of training. It's a good training program. [5:00] Manny says that on the Board, there's a lot of excitement and a lot to do. There's a lot of information to impart to our professional society. We're very active and motivated to get that information out there. [5:15] Manny is the 70th president of RIMS. In 1992, Manny attended RISKWORLD in New Orleans through the Anita Benedetti Student Involvement Program. The information was on a board at the College of Insurance. He applied for it and was sponsored to attend. [6:30] In the College of Insurance, Manny was sponsored by an insurance company as an assistant junior underwriter, in the days when computers were just meant to write letters and fill out policy forms. He knew just one side of the business. [6:55] Going to RISKWORLD got Manny out of New York for a week. When he learned what risk management was, his eyes opened, and he said, this is what fits best for me. It was looking at risk strategically and doing things to protect the company's assets. That resonated with him. [7:48] When underwriters and brokers answer the phone, often it's with Hello, this is (Company). How can I help you? Manny says that when he answers the phone, it's with Hello, this is (Company), this is Manuel Padilla. I hope you're having a great day! How can I help you? [8:04] That approach made a difference. From the very first, Manny found that this is a relationship business. It's very direct. You know who you're doing business with. People have an open mind and are willing to listen and hear you out. [8:41] Manny has relationships over the years through RISKWORLD; some have become primary vendors. He notes that there has been a lot of change in the last decade, and since COVID, there's a whole new group of professionals. Some are going to RISKWORLD for the first time. [9:20] Manny says, as our technology develops, and as we become more crucial to the companies we manage and represent, he sees it on the floor at RISKWORLD. As risk professionals, you need to step out from behind the table and go into the industry. [9:52] The industry is welcoming and will provide you with a significant number of opportunities. [10:17] Manny Padilla is the first RIMS President of Hispanic descent. He finds that personally meaningful, but says that RIMS has always extended a hand to all. He felt that when he first stepped onto the conference floor. He has met some unique people and friends through RIMS. [11:02] Manny says it's great to get the recognition, but it's secondary. RIMS is a good environment. If you're looking at a career change or looking to expand your horizons, this is the organization that you team up with for development. [11:42] The bigger picture and strategy are built into risk management. Risk managers do better when they raise their hand and say, "This doesn't smell right." They tend to be strategic, forward-thinking, and practical when executing their jobs. Manny speaks up at Board meetings. [12:30] Seeing the big picture comes with a responsibility. Not being able to operate a significant portion of your business or have your product on the shelves sends your customers to your competitor. [13:39] Manny gives a shoutout to all veterans in RIMS and shares some thoughts from his military experience. He was in the Navy 24 hours after he graduated from high school. He has been to every country except those that are sanctioned. He was in the Navy from 1982 to 1988. [14:50] He says it was a wonderful time. The Berlin Wall came down while he was in the military. [15:03] Manny was an Assistant Master-at-Arms for Fighter Squadron 124 in San Diego. The movie Top Gun was filmed on the base at Miramar Naval Air Station. Manny met Tom Cruise and the rest of the crew briefly during the filming. [15:57] Some of the Squadron 124 instructors were in the movie as background in the club scene. The Top Gun character was based on a real pilot, who later went into state government. [17:01] Manny is an adjunct at the Greenberg School of Risk Management. He has some latitude in how he teaches. What he teaches is centered on a set of accepted books and information. There's the technology the students need to know, and the practice that he teaches them. [17:42] Manny links the definitions, structures, and policy designs to real-world situations and his experience on how those situations were handled. A lot of it has to do with the customization of products and policies to address typical risk exposures. [18:01] It goes to the risk management process, RIMS-CRMP issues, and ARM-type approaches. Every policy and program is custom, based on the risk appetite and risk tolerance of the insured company and what they've decided to do. [18:25] Quick Break! RISKWORLD 2026 will be held from May 3rd through the 6th in Philadelphia, Pennsylvania. RISKWORLD attracts more than 10,000 risk professionals from across the globe. It's time to Connect, Cultivate, and Collaborate with them. [18:44] Booth sales are open now. General registration and speaker registration are also open. Marketplace and hospitality badges will be available starting March 3rd. Links are in the show notes. Check RIMS.org for more information. [19:02] The Spencer Educational Foundation will also have a presence at RISKWORLD. Spencer's CEO, Megan Miller, recently joined us on RIMScast. February 23rd 2026, will mark the 7th Annual Spencer Day. [19:19] We believe in celebrating this industry's diverse and talented future and would love for everyone to join us in this virtual celebration. Visit SpencerEd.org and help us reach our fundraising goal of $7,500 to support an additional scholarship that will be awarded this Spring. [19:37] We're hoping you will make a $47 donation today, in honor of Spencer's 47th year of operation. A link to Spencer Day is in this episode's show notes. [19:48] You can visit SpencerEd.org. There is also a link to Megan's appearance on RIMScast in this episode's show notes. [19:57] Let's Return to Our Interview with RIMS 2026 President, Manny Padilla! [20:07] Manny says there is much overlap between ISO and COSO. He doesn't do one versus the other; he does both. Both have shared technologies and wording. You need to understand each because you can be in different jurisdictions with audits that may be biased toward one. [21:12] Manny explores the meanings of investing in yourself. For early-career professionals, it's building your technical depth and professional credibility. It means understanding policies, claims dynamics, the financial impact on you, and how the industry comes into play. [21:56] For seasoned professionals, the investment is fluency in strategic issues. It's understanding enterprise risk, governance, capital strategy, and how emerging risks are changing, through technology, geopolitics, climate, and litigation, and how they interact. [22:30] It also means investing time in mentoring and developing future leaders. It expands your ability to manage your duties, brings new ideas into the industry, and is important for your brand. [22:48] It's your career. If your company won't pay for you to go to RISKWORLD, remember it's your future and your brand. Invest in your brand. You're the person who carries it forth into the future. You need to see where the movers and shakers are heading. You will learn from them. [24:27] The RIMS Legislative Summit is on March 18th and 19th. Manny says it's a little challenging and overwhelming to think of going into the government to speak with Congressmen, Senators, and other legislative folks. [25:01] It helps you develop new skills. Manny learned how to approach and discuss sensitive topics with regulatory bodies and meet with other people who are focused on that area. [25:17] Manny says, when you sit across the table to discuss the Federal flood program, the terrorism program, the pandemic risk insurance program, and the qualified risk manager description, and you move it through various channels, it's mind-boggling and most rewarding. [25:41] While you're a risk insurance person, you're not there to represent your company. You're there to represent RIMS and the risk profession. [26:05] Manny has a 20-plus-year relationship with the Coast Guard Auxiliary. They have a legislative group there, and Manny will generally step into the office and say hello and figure out how things are going and how policy gets through. [26:27] At the RIMS Legislative Summit, you're there to pitch a very specific set of topics. They are very willing to listen to the topics. In some cases, they are the policy experts on those topics. What they are looking for is a variety of different approaches from actual professionals. [26:52] They refine their development of policy based on these meetings. Manny says it is very helpful to participate, and you're all invited. [27:05] Manny says the pitch is specific to a specific person, such as the Senator involved in Federal flood insurance. Manny explains how you can team up with other legislators to come on board with your pitch. [28:15] Manny says he likes pairing with a risk professional to meet legislators. He says, in some cases, we have affiliations with some insurance carriers, brokerages, and vendors. He likes going with them, as well. In some cases, they have a robust system in place. [28:32] Manny says it's good to see the professionals at the table and how they do it. But as professional risk managers, we don't do too badly. We add a lot of value, and the legislators do appreciate that. [28:54] Justin shares his experience of going with Mark Prysock, RIMS GC, Robert Cartwright, RIMS President at the time, and Gary Raymond of FedEx at the time. Justin shadowed them and watched how they worked. [29:31] RIMS has legislative priorities. Major priorities are the Federal Flood Program and the Terrorism Risk Act. Manny says that what tends to happen is that every year they get extended for a short period until Congress comes together to argue about something else. [29:55] It's always under a threat of not being renewed, but then it gets extended again. Manny says it's a key issue that keeps coming up. Manny says to look at the Legislative Affairs page at RIMS.org/advocacy for the list of priorities. [30:21] The first day of the RIMS Legislative Summit is for sitting down and talking about the specifics of each of the items. Then we bring in some experts in each particular area to talk about what is on the floor to be able to get through Congress to final agreements. [30:47] Justin announces that Mark Prysock will be on RIMScast next week to do a deeper dive on the RIMS Legislative Summit. [31:13] Quick Break! The RIMS CRO Certificate Program in Advanced Enterprise Risk Management is RIMS' live virtual program, led by James Lam. Great News! A brand new cohort has been announced. Registration closes on April 6th. [31:34] Beginning on April 14th, bi-weekly workshops will be held from 11:00 a.m. to 3:00 p.m. Eastern Time through June 23rd. Register now! A link is also in this episode's show notes. [31:46] Save the dates, March 18th and 19th, 2026, for the RIMS Legislative Summit, which will be held in Washington, D.C. Join us for two days of Congressional Meetings, networking, and advocating on behalf of the risk management community. [32:03] Book your hotel room at the Sofitel Washington, D.C. in Lafayette Square by February 16th after you register for the event, and you will receive a special RIMS rate of $359 per night. [32:18] Let's Conclude Our Interview with RIMS 2026 President, Manny Padilla. [32:30] Manny has several certifications after his name. The first is RIMS-CRMP. Justin first interviewed Manny after the RIMS-CRMP. In that interview, Manny said the RIMS-CRMP helps risk professionals stand out by signaling a commitment to continuous learning. [33:25] Manny looks at designations and certification as how you stack up with your peers and how corporations look at you, compared to others. Certifications prove your higher knowledge. [33:54] RIMS recently released the Compensation Survey. If you start looking at the differences in pay, pay for persons who have no designation vs. those who have any designation, vs. those who have the RIMS-CRMP certification, you will see the difference in the six figures. [34:44] Manny would rather have a nice designation and a job that pays six figures more than a job for a person with no designation. You also have to demonstrate love for the industry and prove that you're keeping up. [35:12] A good portion of Manny's designations are based on his major in risk management and insurance. However, the technology, words, and approach have changed during his career. A risk manager became a strategic risk manager, then an enterprise risk manager. What comes next? [35:50] Manny states that we should be certified and have these designations so that we understand the world we are living in. [36:08] Manny says we are facing a convergence of risks, or a polycrisis. We have geopolitical instability, accelerated technology adoption, climate expectations, and an increasingly complex litigation environment. The financial world depends on what the government says at any time. [36:39] Manny asserts that these risks don't exist independently anymore. Manny deals with catastrophes every day. He's trying to stay one step ahead of the calamities. We need to start acknowledging the strategic nature of risks and the ability to address them simultaneously. [37:09] We also need to keep in mind that we live in an environment where digital access to information, data, and real financial information comes very quickly. [37:23] Twenty years ago, you could have major catastrophes in countries around the world, and if you weren't directly impacted by it, you didn't pay attention to it. It would take weeks to get basic information on them. Today, information comes to us at a mind-boggling velocity. [37:59] Justin and Manny discuss last year's L.A. wildfires and how the people are still reeling from them. [38:44] Manny, it's been such a pleasure to see you, and I'm very much looking forward to what you're going to bring to the presidency this year. Are there any parting words regarding what people can expect at RISKWORLD, or anything you are working on? [39:10] Manny says, I would basically say many thanks to all of you who are listening here. It's an honor to have been selected as the 2026 RIMS President. I ask that each of you participate with RIMS at our many professional events and learning opportunities. [39:27] We are seeking out leaders and participants for our chapters, the many committees we support, and at our legislative events. Don't be shy. Engage. Invest in yourself. And see you all at RISKWORLD! [39:44] Special thanks again to RIMS 2026 President, Manny Padilla, for rejoining us here on RIMScast! It is always a pleasure to see him. I've got links to Manny's prior RIMScast episode as well as the press release announcing his presidency. [40:00] Manny will be at the RIMS Legislative Summit on March 18th and 19th in Washington, D.C. That's two days of advocating for the best interests of the risk profession. You must be a member to attend. [40:15] Book your hotel room by February 16th to register and reserve your hotel room at the special RIMS rate of $359 per night at the Sofitel Washington D.C. Register at RIMS.org/advocacy. [40:30] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [40:58] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [41:17] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [41:34] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [41:51] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [42:05] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [42:17] Practice good risk management, stay safe, and thank you again for your continuous support! Links: RISKWORLD 2026 Registration — Open for exhibitors, members, and non-members! Reserve your booth at RISKWORLD 2026! Spencer Educational Foundation | Spencer Day — Feb. 23, 2026 RIMS Legislative Summit — March 18‒19, 2026 on Capitol Hill, Washington, D.C. | Register now! RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | April‒June 2026 Cohort | Led by James Lam RIMS Newsroom: Manny Padilla Named 2026 President of RIMS RIMS Leadership Corner: Polycrisis Meets Polysolutions RIMS Compensation Survey 2025 — Download Today RIMS Risk Management magazine | Contribute RIMS Now RISK PAC | RIMS Advocacy RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS-CRMP Story, featuring John Button RIMScast Canada — Debut Episode Now Live Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam PrepMarch 10‒11 | April 21‒22, 2026 | June 9‒10 RIMS-CRMP-FED Exam Prep: Feb 17‒18 | Led by Joseph Mayo Full RIMS-CRMP Prep Course Schedule RIMS Virtual Workshop — "Facilitating Risk-Based Decision Making" | March 4‒5 | Register Now See the full calendar of RIMS Virtual Workshops Risk Foundations Certificate Program | Feb. 10 Upcoming RIMS Webinars: "Hard Hats & High Stakes: Women Leaders Shaping Construction Risk Management" | March 6 | Presented by RIMS "Don't Waste the Soft Market: Where to Reinvest Insurance Savings Before the Window Closes" | March 12 | Sponsored by Global Risk Consultants RIMS.org/Webinars Related RIMScast Episodes: "Spencer Day 2026 | The Future of Strategic Risk Management" "Risk Outlook '26 with Morgan O'Rourke and Hilary Tuttle" "James Lam on ERM, Strategy, and the Modern CRO" Sponsored RIMScast Episodes: "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL (New!) "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Manny Padilla! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Manny Padilla, RIMS President 2026 Vice President, Risk Management & Insurance, MacAndrews & Forbes Inc. Production and engineering provided by Podfly.

Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Susan Hiteshew about her career path, from long-time risk manager to broker, and how her foundation in risk provides her with corporate empathy and understanding of her clients. They cover key principles Susan learned on the way, how she intentionally made a change, and how her risk philosophy helps her as a broker. Susan shares points from her risk philosophy and the benefits she realized from the RIMS-CRMP, as well as from serving on the National RIMS Board. Listen for key factors in a great trisk management team. Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. We will be joined by Susan Hiteshew, a long-time risk professional, to discuss how she successfully transitioned over to the broker side. We will also get her ERM philosophy and how it still guides her to this day. But first… [:47] RIMS-CRMP and Some Prep Courses. The next virtual prep courses will be held on March 110th and 11th and again on April 21st and 22nd. Links to these courses can be found through the Certification page of RIMS.org and through this episode's show notes. [1:04] RIMS Virtual Workshops are coming up. On February 2nd and 3rd, Pat Saporito will host the debut of the two-day course, "Storytelling with Data for Risk Management". [1:18] On February 4th and 5th, Ken Baker will return to deliver the course, "Applying and Integrating ERM". [1:28] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [1:39] RIMS members always enjoy deep discounts on the virtual workshops. [1:43] The next RIMS Webinar will celebrate Women's History Month by exploring "Hard Hats & High Stakes: Women Leaders Shaping Construction Risk Management" on March 6th. [1:53] We'll be joined by a Chief Risk Officer, an underwriter, and a broker, who will explore their career paths and risk and safety philosophies, and lend some insight as to why this is the time for the next generation of leaders to rise. [2:08] Visit RIMS.org/webinars and check out the link in this episode's show notes. [2:12] On with the show! Our guest today is the Managing Director and Office Head for Marsh's Washington, D.C. Office. Before accepting that role, she had 16 years of experience in risk management. She was one of the first RIMS-CRMP certificate holders. She's Susan Hiteshew. [2:35] We're going to talk about her career and why she decided to make a transition over to the broker side with Marsh. We'll also talk about her ERM philosophy and how it continues to guide her to this day. [2:47] We will also talk about strategy and the concept of professional empathy. Let's get to it… [2:54] Interview! Susan Hiteshew, welcome to RIMScast! [3:34] Susan can't imagine a better way to start 2026 than getting to be here on RIMScast with Justin! [4:00] For years, Susan was a corporate risk manager. Most recently, she was the VP of Risk at a real estate investment trust. Before that, she was Senior Director of Insurance at a major hotel brand and had filled other risk roles. [4:25] Susan says that before she got started as a risk manager, she began her career in claims. She worked in a specialized unit on the carrier side, analyzing legacy claims for coverage. They printed policies, read them, and manually wrote claims notes on them. [4:57] Susan says it was a great way to learn the coverages and understand the underwriting intent of the policies. That foundation taught her that insurance is technically complex and that there's a policyholder on the other end who will be getting your coverage letter in the mail. [5:19] Susan says insurance is a people business, even though it is very much a technical business. It's a form of strategic finance. [5:28] Susan learned as a risk manager the value in building that downside protection for your company and creating predictability in your cost of risk so that your business can operate with confident margins. [5:44] As a risk manager, Susan implemented that approach into how she thought about ERM. She thinks the most successful ERM programs are very collaborative across different business units and are built upon the spirit that everyone's a risk manager. [6:05] Risk is something we all own for our company. Susan's focus was always on supporting her executive team and board, and giving them information in clear, cogent, and actionable ways. [6:24] Susan speaks of frameworks. Risk and strategy are two sides of the same coin. Some risks are quantifiable and insurable; some risks are not. [6:36] Enterprise risk management is about understanding all risks, creating awareness around them, and mobilizing your company to focus on those risks in every part of your organization, at every level. Susan finds value in both ISO and COSO. She leans more toward COSO. [7:19] ERM was different at every company Susan worked with, tailored to the company and the business. It was collaborative. So much of enterprise risk management is taking who you are as a company, where you're trying to go, and building a framework that makes the most sense. [8:11] Susan was a risk manager for about 16 years. [8:20] Susan had reached the point where she wanted to broaden her impact across the board. Every time she made a change in her career, it was because she wanted to try something new and learn something different. [9:09] The timing felt right. She had had a lot of different in-house experiences, so she could sit across from a client and say she had been in their seat and knows what they are thinking through from an insurance perspective, and she can help them solve their issues. [9:32] At different companies, a risk manager does different things. Susan had had different areas of responsibility in insurance, claims, captive management, and enterprise risk management. What she loved the most was the insurance side. [10:05] Susan asked herself, wouldn't it be great if she could do what she loved most, all the time, for lots of clients? She loves that in her role now, leading the D.C. office for Marsh, she gets to help lots of clients with lots of different problems. She loves supporting risk managers. [10:44] Susan says the reason that she's been able to do what she's done in her career is because of support from others in the industry. She's having a lot of fun, working on helping clients with interesting problems. She thinks professional empathy helps her support clients. [11:23] Quick Break! The RIMS CRO Certificate Program in Advanced Enterprise Risk Management is RIMS' live virtual program, led by James Lam. Great News! A brand new cohort has been announced. Registration closes on April 6th. [11:44] Beginning on April 14th, bi-weekly workshops will be held from 11:00 a.m. to 3:00 p.m. Eastern Time through June 23rd. Register now! A link is also in this episode's show notes. [11:57] Save the dates, March 18th and 19th, 2026, for the RIMS Legislative Summit, which will be held in Washington, D.C. Join us for two days of Congressional Meetings, networking, and advocating on behalf of the risk management community. [12:13] Visit RIMS.org/advocacy for more information and updates and to register. [12:21] Let's Return to Our Interview with Susan Hiteshew! [13:08] Susan says that where her background is most helpful is in her claims foundation. It trained her to interpret coverage, to understand the intent of policy language, and to understand all that goes into resolving complex claims. [13:24] As a risk manager, Susan learned what Accounting needs, what Finance needs, and what a CFO needs when something "has gone bump in the night" and there's a significant claim issue. [13:37] Susan can tie all that together to support a risk manager and say, "You might want to have a conversation with Accounting about this. What do you have budgeted for this? Let's have a conversation with Finance about this. Is Legal involved? Do we have clarity on Operations?" [13:55] Susan's years in-house taught her how to pull all of those different components of the organization together. A good risk manager knows and works with everybody in their company. There are many internal and external stakeholders. [14:19] Susan helps risk managers navigate tough situations and know whom to talk to before needing to get in front of them, to bring a tough situation to a good resolution, with everybody being aware and having the opportunity to give input to bring the situation to a close. [14:41] Justin notes that the risk manager needs to be the point guard for the organization. Susan agrees. She coaches her daughter's basketball team. [15:20] Susan notes that risk managers save the company money, but in most cases, they don't generate income, so it's important to run an efficient risk management team with the resources to work with and support everybody in the company. The team size differs for every business. [16:19] Susan has loved every stop along the way in her career. Each one has been different. She has worked with amazing people. She looked for work where she would be professionally challenged, learn a lot, and work with awesome people she can learn from at every level. [17:06] When Susan was ready to try being on the broker side, she was very intentional about it. She is so grateful for her choice. She has absolutely loved this transition. [17:23] Quick Break! RISKWORLD 2026 will be held from May 3rd through the 6th in Philadelphia, Pennsylvania. RISKWORLD attracts more than 10,000 risk professionals from across the globe. It's time to Connect, Cultivate, and Collaborate with them. Booth sales are open now! [17:45] General registration and speaker registration are also open right now! Marketplace and Hospitality badges will be available starting on March 3rd. Links are in this episode's show notes. Be sure to check out RIMS.org for more information. [18:01] Let's Return to Our Interview with Susan Hiteshew! [18:22] Susan joined RIMS in 2011. She attended RISKWORLD in Philadelphia and is excited that RISKWORLD is back in Philadelphia this year, from May 3rd through 6th. There is a lot to do in Philadelphia, and it's very convenient for East Coast members. [19:07] Susan says it's awesome to have RIMS-CRMP as part of her title. It's a designation that means something. It's tied to helping a risk manager get to the next level of connecting the risk and strategy for their organization. [19:32] Susan took the RIMS-CRMP in the first group, in San Diego, in 2016. She was so excited to get the certification. Having the RIMS-CRMP and being active in RIMS gave her a wider lens on the profession than just seeing risk through the lens of one industry or company. [20:14] RIMS exposed Susan to a much broader network and helped her build her professional network. [20:34] Susan says the RIMS-CRM shows you keep up with all the CEs every two years. [20:51] Susan says serving on the National RIMS Board and as the Board liaison for the Audit Committee in the past was an incredible experience. It put her at the intersection of governance, oversight, and strategic risk thinking. She saw how the Board evaluates controls. [21:19] When Susan was on the Board, they had outside counsel come in and give several different board trainings on governance and how to be good supporters and board members, and understand how to do their job effectively. [21:34] Working in that capacity helped Susan to sharpen her appreciation for transparency and disciplined communication, which were skills she was able to bring back to her role as a risk manager and other work she does. [21:50] Susan serves on an advisory board for her daughter's school and on the board of a privately-held real estate firm in D.C. Being on the RIMS Board taught her about how to be a good advisor for the executive team. [22:35] Susan says it's interesting to look at how the risk environment has changed. Marsh published the "World Economic Forum Global Risk Report" at the end of 2025. It talks about how risks are managed across the world by business executives, experts, and academics. [23:01] Susan says it's interesting to see what risks they call out and how the risks change from one year to the next. The report is a fascinating read for people who are looking at external risks and how they might impact their company. [23:16] Susan says the risk environment is incredibly dynamic. There are risks in the Risk Report that weren't there two years ago that are now in the top five risks. [23:30] Susan believes Enterprise Risk Management is strategic, not administrative. Leaders need dynamic, real-time insights to help them connect risk directly to their business outcomes. [23:45] Susan says tools and analytics are being used to help break down historically uninsurable risks into parts that can be actionable and solvable. [24:15] Susan says expectations for talent are changing. We need risk professionals who can interpret analytics, communicate clearly, and help support executive decision-making processes. The connection between risk and strategy is becoming more imperative. [25:10] How you identify your risks and communicate a message around your risks is going to be what matters and sets risk managers apart. You can have a policy and a process around managing a risk, but people at every level of a company need to internalize it. [25:33] Susan says you need a level of validation and ownership. It has to be instilled into the corporate culture. That starts with empathy, connection, and keeping things real for folks. That will be the ultimate driver of success. [26:04] Justin and Susan agree that risk management is a people business. It's about making things real for folks. [26:22] When Susan worked as a risk manager for a major retailer with warehouses, she spent time in the warehouse, working at every station, so she understood the jobs that everyone was doing. [26:38] She could see for herself how a workers' compensation injury happens. How are we getting these soft tissue issues? What do we need to do about them? [26:50] Learning from the people who are doing it every day, you learn things you would never pick up, otherwise. You can tailor your training programs, business processes, and the real risk management work to the people who need it, whom you are helping keep safe. [27:46] Susan's biggest piece of advice is to reframe the role. Risk management's role isn't reporting on risk; it's enabling competent business processes and competent decision-making. Speaking the language of strategy, and not just severity and probability, is very impactful. [28:11] Susan says building relationships before you need them and infusing risk management into the culture of the company helps a business build a competent risk management approach at every level within the organization. [28:30] Risk managers are really good at identifying issues and stumbling blocks, but offering options and solutions is where there is true value. Thinking about how we support our executives and leadership team is a key part of being a great risk manager. [28:49] Our executives have several things coming at them, all day, every day. They've got to make decisions and move expediently. [28:58] The more we can distill complicated risk issues into a straightforward framework, the more executives can confidently move forward on specific risk decisions. That is incredibly valuable. [29:20] Susan says that from both the practitioner and the advisory perspective, when you're a risk manager and you position yourself as a strategic partner, you can be relied upon, not only to help protect the organization but also to help accelerate its success. [29:40] Susan learned from a former boss to ask during ERM analyses, "Why do expensive race cars have very expensive brakes? It's not so you can stop, but so you can go fast confidently." A great risk management program helps enable speed, confidence, and resilience. [30:34] Susan says that's what she loves about the value that risk managers bring to the table. [30:56] Susan, you've been such a wonderful guest. You've been so giving with your perspective. Also, where are you going to be from May 3rd through the 6th, 2026? She'll be at RISKWORLD 2026 in Philly! It will be a great time, seeing all her RIMS friends! [31:23] Some of Susan's favorite things about her profession are the friendships she created through RIMS. [31:27] At RISKWORLD 2026, May 3rd through 6th in Philadelphia, you will Connect, Cultivate, and Collaborate! I can't wait to get the chance to finally meet you in person! [31:38] Anybody who wants to learn a little more about Susan can check out her RIMS-CRMP Stories. It's one of the first ones. Susan is also on LinkedIn. Susan would love it if you reached out with a question for her, either on LinkedIn or RIMS Engage. [32:05] Special thanks again to Susan Hiteshew for joining us here on RIMScast. I've got a link to her RIMS-CRMP Stories interview, which will hopefully inspire you to sign up for and study for the RIMS-CRMP exam. [32:21] The link is in this episode's show notes. You can also check out RIMS.org/certifications. [32:27] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [32:54] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [33:12] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [33:29] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [33:45] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [33:59] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [34:10] Practice good risk management, stay safe, and thank you again for your continuous support! Links: RISKWORLD 2026 Registration — Open for exhibitors, members, and non-members! Reserve your booth at RISKWORLD 2026! RIMS Legislative Summit — March 18‒19, 2026 on Capitol Hill, Washington, D.C. | Register now! RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | April‒June 2026 Cohort | Led by James Lam The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS Risk Management magazine | Contribute RIMS Now Spencer Educational Foundation Scholarships | Submission Deadline Jan. 31, 2026 RISK PAC | RIMS Advocacy RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Video Series Featuring Joe Milan! Susan Hiteshew's RIMS-CRMP Story: The Value of Being 'In The Club' Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam Prep March 10‒11 | April 21‒22, 2026, 9:00 am‒4:00 pm EST, Virtual Full RIMS-CRMP Prep Course ScheduleSee the full calendar of RIMS Virtual Workshops "Storytelling with Data for Risk Management" | Feb. 2‒3 "Applying and Integrating ERM" | Feb 4. "Facilitating Risk-Based Decision Making" | March 4‒5 Upcoming RIMS Webinars: "Hard Hats & High Stakes: Women Leaders Shaping Construction Risk Management" | March 6 | Presented by RIMS RIMS.org/Webinars Related RIMScast Episodes: "Risk Decision-making in 2026 with Joseph A. Milan, Ph.D." "The Evolving Role of the Risk Analyst" "Risk Rotation with Lori Flaherty and Bill Coller of Paychex" "Energizing ERM with Kellee Ann Richards-St. Clair" Sponsored RIMScast Episodes: "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL (New!) 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Welcome to RIMScast. Your host is Justin Smulison, Business Content Manager at RIMS, the Risk and Insurance Management Society. In this episode, Justin interviews Deyna Feng, Director of Captive Programs at Cummins, about her role at the company. They discuss the reality of climate change risks and how Cummins uses captives to address them in the short- and long-term in the U.S. and 36 countries globally. They talk about the various facets of the company, from property to supply chain, to business continuity, to human resources, at risk from climate events. They discuss the variety of regulatory sustainability reporting requirements around the globe. Listen for steps to take to use captives for your climate risk planning and strategy. Key Takeaways: [:01] About RIMS and RIMScast. [:17] About this episode of RIMScast. Our topic today is the interconnection between captives and climate risk. To help me delve deeper into this connection, I've asked Deyna Feng of Cummins to rejoin us. It will be great to catch up with her! [:49] You're going to walk away from this episode with a lot of great ideas for your captive programs. But first… [:55] RIMS-CRMP and Some Prep Courses. The next virtual prep course will be held on March 110th and 11th and again on April 21st and 22nd. Links to these courses can be found through the Certification page of RIMS.org and through this episode's show notes. [1:12] RIMS Virtual Workshops are coming up. On January 21st and 22nd, Chris Hansen returns to deliver the course, "Managing Worker Compensation, Employer's Liability and Employment Practices in the US". [1:26] On February 4th and 5th, Ken Baker will return to deliver the course, "Applying and Integrating ERM". [1:36] The full schedule of virtual workshops can be found on the RIMS.org/education and RIMS.org/education/online-learning pages. A link is also in this episode's notes. [1:47] RIMS members always enjoy deep discounts on the virtual workshops. [1:57] The RIMS-CRO Certificate Program in Advanced Enterprise Risk Management is hosted by the famous James Lam. This is a live virtual program that helps elevate your expertise and career in ERM. [2:10] You can enroll now for the next cohort, which will be held over 12 weeks from April 14th through June 23rd. Links to registration and enrollment are in this episode's show notes. [2:24] On with the show! Deyna Feng is rejoining us for the first time since 2021. She is the Director of Captive Programs at Cummins. [2:38] Cummins designs, manufactures, distributes, and services a broad range of power solutions, from traditional diesel and natural gas engines to advanced electric, hybrid, and hydrogen fuel cell technologies. [2:50] Deyna is here to discuss how climate change has had a huge influence on how she manages captives for Cummins. We're also going to speak a little more broadly about the ways you might think about climate risk as you launch or alter your captive program. Let's get to it… [3:06] Interview! Deyna Feng, welcome back to RIMScast! [3:21] Deyna Feng has been working for Cummins for the past 15 years. She was always with the risk insurance team and, since 2015, she's managed the captive operations, the insurance programming inside it, and the whole insurance company. [3:52] Deyna started with Cummins as Regional Risk Manager for Asia Pacific. Then she joined the company to manage its captive. Deyna has been really passionate about this career path because captive is such a wonderful risk management and risk insurance tool. [4:08] Deyna says Cummins has been using its captive constantly and actively managing different types of risk and profiles. [4:34] A captive is an insurance company. Cummins's captive is a pure captive, or a single-parent captive, so it purely insures the parent company's risks and business. [4:44] The benefit of a captive insurance company is that, instead of buying insurance from the commercial market, you can really tailor your insurance program within a captive. [4:55] They also provide financial benefits like tax benefits and some other things you can manage through the captive. [5:03] For the past few years, it's been hard on the insurance market on the property and the liability side. Cummins uses its captive, proactively, managing the whole program in a really unique way. Everything is tailor-made to your own program, your own risk. [5:21] If you are a good risk management account, you will receive benefits by doing such a self-insurance arrangement. [5:38] Justin recalls from reporting that in 2025, there are hundreds more captives among medium and small businesses than there were 20 years ago. Feng agrees. It's a booming market for the whole captive industry. It's growing for all captive domiciles around the world. [6:01] Deyna and Justin believe that captives are a big part of the future of risk management. [6:09] Justin reconnected with Deyna because of her unique philosophy that climate change can greatly impact a captive and, therefore, a company. [6:38] Deyna thinks everyone is feeling the effects of climate change in the current environment. They see more things happening, more frequently, with more severity; events like wildfires, floods, and hurricanes. [6:53] Deyna says, Before, it's rarely showing anywhere, or a 500-year event, then suddenly, something happens. We experience such dramatic events in different facilities globally. So, we are thinking such events can escalate super quickly and become catastrophic. [7:17] Deyna asks how we can manage such events, especially when you are dealing with a large insurance program, and it involves a big business interruption to your global company. [7:29] Deyna thinks there is a growing concern for global companies like Cummins for a few important reasons. First, frequency and severity are rising. Also, it's less predictable in certain areas, and there will be increasing exposure for large, global facilities. [8:08] Deyna speaks of supply chains. For a large manufacturing company with a global footprint, it's important to manage supply chain risk in a better way. The climate risk is changing globally, so it will impact Cummins's supply chain risk to a large extent. [8:30] Deyna says it also increased the complexity of managing claims, like a hurricane claim. Hurricane Helena is our recent example. It happened over a year ago, but it impacted multiple locations in that area and also impacted Cummins's warehouses and logistics centers. [8:50] It impacted the whole business revenue and the whole area. So, it becomes a much more complex claim to manage and handle. Even now, Cummins is still dealing with the whole impact of that Hurricane Helena flood claim. [9:11] Justin asks about polycrisis and how one event triggers others that the captive manager has to oversee and try to resolve. [9:31] Deyna says, Cummins has suppliers in that area. If those suppliers don't have good insurance coverage, then Cummins helps them out, so they can help Cummins's local business. That impacts a lot. Cummins is still dealing with a business interruption claim from that event. [10:06] Deyna says one important area for climate risk management is dealing with government regulatory requirement reporting changes, not just in the U.S, but worldwide, with international reporting. [10:25] Certain countries are more advanced in regulation development. So, for those countries, Cummins has to make sure to do a proper evaluation and prepare for those government reporting requirements. [10:44] That involves a whole set of reviews from different lenses. To manage the risk more effectively and efficiently, Cummins needs to consider a few options. One is about data. [10:59] The whole risk management and risk insurance program is data-driven, so Cummins makes sure to gather important climate risk-related data and then models it globally in CAD. This way, Cummins can anticipate future risk and business impact. [11:24] The second is the partners Cummins works with. Those are insurance, reinsurance, and brokers. They offer different types of climate risk-related data analysis. [11:38] From there, certain captives can use such data-driven arrangements and cat modelling to plan their parametric solution. That's a unique type of risk, tailor-made. [12:00] Deyna says Cummins's global insurance program has broad coverage, already covering such climate risks. That's useful for specific risks in certain areas. You have the trend, you see the need, and then you use this to pay claims quickly without complex claim procedures. [12:28] The other area Cummins has been doing is leveraging the data it receives and then utilizing the captive to do the strategic planning. That is how Cummins utilizes the captives to structure its global property liability program. [12:46] And then Cummins uses the captive as a fronting mechanism, and then puts more layers within the captive to manage large claims more flexibly. [12:58] Then the other part is using the captive to buy reinsurance to transfer certain catastrophic events or the higher risks to the reinsurance market. So it's a diversified captive strategy. [13:15] Justin asks about business continuity planning. Deyna says that to manage climate risk, business continuity planning is important. Lots of companies use it to manage traditional risks, like a flood or a fire, but it is also important to deal with future climate risk resiliency planning. [13:39] The supply chain risk is part of that, and then when you identify the high-risk area, like a heat wave, or cold stress, or water stress, how can you make sure your local businesses are well prepared to deal with those situations, especially in the long run? [14:00] Quick Break! RISKWORLD 2026 will be held from May 3rd through the 6th in Philadelphia, Pennsylvania. RISKWORLD attracts more than 10,000 risk professionals from across the globe. It's time to Connect, Cultivate, and Collaborate with them. Booth sales are open now! [14:22] General registration and speaker registration are also open right now! Marketplace and Hospitality badges will be available starting on March 3rd. Links are in this episode's show notes. [14:37] Let's Return to Our Interview with Deyna Feng! [14:45] Deyna says Cummins is based in Indiana. Deyna lives there. [14:53] Deyna says, This year, the snow hit us super early. Before, it's after Christmas time, when we start seeing snow, and January is super cold, and this year, like, early December, we're already in cold weather. [15:05] Justin says, Yeah, we're recording in mid-December right now, and we received somewhere between 6 and 12 inches of snow on Sunday, just a few days before recording this. [15:17] Justin continues, And now, today, we're gonna be hitting the 50 degree mark. So everything is finally gonna melt away, but it's also gonna wreak havoc on our senses, and people are gonna get sick, right? That just happens. Yes, I'm just venting here about climate change. [15:41] Globally, Deyna has regional risk managers, a renewal team, and a claims team, who work together as one big team of around 16 people in total. [16:07] Dena describes her role as Director of Captive Programs. The insurance company is complex. They have to deal with all the government requirements and year-end matters, program renewal, and Cummins's captive, covering the international employee benefits side. [16:20] Cummins's captive covers the medical and the non-medical program for over 36 countries. [16:29] Justin interviewed the Risk Manager of the Year for 2025, Jennifer Pack, with Hilton. In addition to her role in risk management for Hilton, she was also the captive manager, and she said that sometimes that's a one-day-a-week job, and sometimes it's a four-day-a-week job. [6:47] It really depends on various things, and climate change was one of the items that she mentioned. Justin says, It's something that our audience should be thinking about, because captive management is not going away. [17:05] Justin says, It is something that you want to have in your arsenal as a risk professional, and it can enhance your career, like it's doing for Deyna. [17:16] Justin says, We've seen how some policymakers in the U.S. try to debunk climate change, even though there's overwhelming evidence to suggest that it is a real thing, and it still ranks very highly on the World Economic Forum's list of top risks. [17:31] Justin asks, Against that backdrop, how are you swaying the decision makers at Cummins these days? You just said you were going to speak to some of your internal stakeholders, so what do you need to do to convince them? [17:45] Deyna says that the World Economic Forum emphasizes that climate change now represents massive physical and transition risks, with over $3.6 trillion in damage from disasters since 2000. So, it's a serious number. [18:10] Deyna says, Our CEO takes climate change seriously. We are trying to be the environmental sustainability advocacy lead in the industry and market. [18:23] Deyna says, Cummins has a strategy and commitment to the 2030 environment goals and 2050 targets. We are doing Destination Zero, which is helping not just our own facility, but also our customers and suppliers to navigate the energy transition and environmental goals. [18:46] Cummins's CEO is Jennifer Rumsey. Deyna says she's an awesome, wonderful CEO. [19:07] Justin says, It sounds like you have a line of communication to her. [19:11] Deyna says, We do. This is an important topic. We do annual reporting, including all the aspects relating to this Destination Zero goal. It involves so many functions within Cummins to work with these goals and targets. [10:38] The goals include decarbonization, material changes, community goals to address the site and community greenhouse gas emissions, and also, volatile organic components, water, and waste. [19:56] There are so many things that can be leveraged and developed perfectly with this approach. [20:06] A Final Break! The Spencer Educational Foundation's goal to help build a talent pipeline of risk management and insurance professionals is achieved, in part, by its collaboration with risk management and insurance educators across the U.S. and Canada. [20:25] Spencer awards undergraduate, graduate, Ph.D., and Pre-Instructor of Practice Scholarships to students enrolled at an accredited college or university in the U.S. and Canada, and physically studying in either location. No remote coursework eligibility from other locations. [20:42] Including part-time, graduate scholarships to risk management and insurance professionals continuing their education. [20:48] Since 1980, Spencer has invested more than $11.1 million in the scholarship program with awards to over 1,700 students. More than 85% of Spencer's scholarship recipients remain in the industry to this day. [21:03] They've got undergraduate scholarships, full-time Master's scholarships, part-time Master's scholarships, pre-dissertation Ph.D. candidates, doctoral candidates, and pre-instructor of practice scholarships all open now. The application deadline is January 31st, 2026. [21:25] Visit SpencerEd.org/scholarships. You'll find the different application buttons. See the link in this episode's show notes for more information. [21:37] Let's Return to the Conclusion of Our Interview with Deyna Feng! [22:00] Justin asks Deyna what makes captives uniquely suited to handle climate-driven volatility, compared to traditional insurance solutions. [22:06] Deyna says, Climate risk is quite dynamic, systematic, and also regulatory-driven. It needs continuous investment to understand your climate risk and the government reporting requirements. It's not just one-time managing the risk. [22:25] Deyna says, We look at now as the baseline, with the short-term, mid-term, and long-term, all the way to the end of the century, how the climate risk score is changing for our global facilities. Those are evolving risk scores, not just a one-time risk score. [22:51] Cummins takes a systematic and holistic approach to evaluate the climate risk, so it's not like a daily market change. [23:10] Deyna says, The other part is regulatory diversity, for the whole climate risk aspect, how you manage the risk, matching with different compliance requirements. [23:22] In the U.S., the federal government sets the broad framework, like the Clean Air Act, the Inflation Reduction Act, and some national emission standards. But then, across the 50 states, over 35 states enforce renewable portfolio standards or clean energy standards. [23:41] Different states have different goals, like greenhouse gas reduction targets, and then some other things. And some states are super aggressive on their targets, with much higher standards and quicker standards than the federal guidelines. [24:05] Cummins has a designated team focusing on all the government requirements, the reporting, etc. We share data internally across the broader function teams. [24:24] If we collect data on the climate risk score, we want to make sure everybody leverages the same set of data. We have the same tone and the same message passing on to the global leaders, regional leaders, and even site leaders. [24:37] Justin asks about having systems in place. [24:42] Deyna says, We are building a risk framework around this area. That includes the centralized data. We share the same set of data with the stakeholders. We do need internal stakeholder alignment. [24:55] Deyna says, We have strategic alignment, talking about the same thing. Then we also need to work with site leaders at the site-level resiliency on their business continuity planning. [25:10] Deyna's team provides global training because climate risk is still quite a new concept to many people managing the risk. Deyna wants to make sure they understand where we come from, how we manage the data, and the risk. [25:21] Justin asks about Cummins's risk insurance and captive strategy. [25:28] Cummins uses captives strategically. From this climate risk management, Deyna says, we also have different approaches, from a few lenses. First is the risk data. [25:41] Deyna says, We select a good partner to help us review our global portfolio, and we gather the individual site climate risk score. [25:51] Deyna says, Then we put them together so that we can generate the whole company profile, the regional risk map, down to the country level and site-specific level about where the risky areas are for the individual site from a climate risk perspective. [26:06] Deyna says, Then, from the insurance program perspective, we also have a layered insurance program with our captive actively involved in leading the strategy and also, doing the transfer of the larger layers or risks to the reinsurance market. [26:23] Deyna continues, So, we buy the multi-year aggregate stop-loss in the captive to cap our volatility. Then, there are some other ways about parametric insurance that other companies can consider. [26:36] For Cummins, because we have broad coverage, we already consider such cat risks, including future rainfall, wind, and heat-related scenarios. [26:48] In addition to these, supply chain risk is an important piece to manage. So, contingency BI is also an important area to be considered in your insurance program, and it also covers the climate risk profile. [27:02] Deyna says, We have been using captive funding for the business resilience project. We do the business continuity planning stress test globally, and we also fund the climate risk project from the captive. [27:34] Deyna says, The most important thing is how to manage your employees' well-being. That's not just physical health; we are talking more about mental health. And to be frank, in certain areas, people already experience the climate risk impact, like heat, in the summertime. [27:52] Cummins has its International Employee Benefits Program in its captive, leveraging this program together with the climate risk management and working with HR, about how to better manage climate risk, with resiliency, in the future. [28:09] Deyna continues, talking about mental health support during disaster, emergency relocation, and making people, employees, and their families feel they are safe, working in a safe environment, and also that they don't need to worry about climate risk impact on operations. [28:20] Justin asks Deyna for words for young risk professionals coming up and organizations beginning to explore captives for climate risk financing. What are the misconceptions or blind spots that she sees? [29:44] Deyna says a blind spot about climate change is thinking that climate risk is too long-term for a captive and that captives are for managing whatever is coming up suddenly. In reality, floods, wildfires, and hurricanes are happening now and more frequently than before. [30:26] If we can model these types of risks for short-term, medium-term, and long-term retention strategies, that's important for captive or risk insurance for large companies to consider the future strategy. [30:41] The other thing Deyna hears is that captives only handle traditional reinsurance programs. Cummins uses the captive to fund risk insurance strategies or projects. Gathering climate risk data, building up the model, and cat modelling. [31:00] This also includes thinking about how to integrate this type of risk into risk financing and the insurance program. Cummins is managing it actively. [31:12] The other thing Deyna hears is that data is optional. So, especially for captive, everything is data-driven. [31:25] We have to do cat modelling, we have to make sure we buy the proper insurance program with proper premium payment, and also whether the retention level is appropriate for our site level, for captive, and for the overall program. So, data is the key, or data is the king. [32:00] Deyna says this touches employee safety, employee benefits, supply chain risk, and environmental liability. Lots of areas touch climate risk, not just the property program. [32:26] Deyna lists some suggestions. Build a holistic climate risk profile within the company, across all the global sites, that covers all the countries. Each company will change dramatically in climate risk. It must be data-driven. [33:01] To gather the data, find a proper partner to work with a reputable climate-risk expert to help you check legislative changes, access the hazard or cat modelling, and provide good climate risk data matching with those regulatory changes and compliance requirements. [33:24] Then support your thorough risk evaluation. That's the data part. [33:28] Then, on top of the data, build a good insurance management program, and leverage your captive to build the captive strategy relating to retention, the limit, and the parametrics, insurance program design, like parametric triggers. [33:45] In addition to the insurance program, you have the ERM, the Enterprise Risk Management, ESG reporting, and all the compliance relating to country requirements and state law requirements. [33:58] In Europe, it's CSRD. In the U.S., it's an SEC filing. So, there are lots of different regulatory requirements relating to this area. You want to make sure your data can support your reporting and then can be sustainable, year over year, not just a one-year data point. [34:15] Then, the other thing is the business continuity. Make sure that the good BCP management or integration, including climate risk, especially for all the high risks you are capturing, you should have really good operational resilience to face that. [34:33] Justin mentions that CSRD stands for Corporate Sustainability Reporting Directive, which sets the standard for how EU companies need to report on their sustainability work. He had to plug that in because there are so many abbreviations and acronyms in risk management. [34:53] Deyna's last point is to share the data internally with a cross-functional group, with internal stakeholders, including senior leadership reporting up to the CEO and COO level. [35:05] Share the data with the middle management team, global team, global leadership team, global management team, and then down to the site level. [35:15] All the parties need to work together to shape a holistic strategy around climate risk management. It's not just for risk insurance or captive only. [35:25] Justion says, Excellent. And so these are great tips for everybody. If you're thinking about launching a captive against your climate risk data profile, I think this is the way to go. [35:37] Justin says, Ms. Rumsey is your CEO, but before that, she was the Chief Operating Officer. So, you must have already had a good working relationship with her before she was promoted, right? [36:02] Deyna says, Yes. This is an important area, because we have not only climate risk, but also the whole risk relating to this area, managed by an environmental sustainability team. [36:16] They organize all the different functions, trying to achieve the goals, and then figure out all the different aspects of our operation and what we can do to meet our future goals. [36:27] This is long-term-driven. It's not like a five-year project; you get it done, and the project is completed. It's long-term. [36:35] Justin says, Ms. Rumsey had come on as COO in March of 2021. You and I first met, or at least recorded the RIMSCast episode, in May of 2021. [36:46] So right around that time, you were probably having higher-level discussions with her, and now you already had her ear, so I think that just speaks to the value of relationship building along the way. Would you agree? [36:58] Deyna says, We have the designated team internally managing this area, and we do connect through that lens, trying to gather the data a long, long time ago. [37:10] Justin says, But it's the sort of thing where, first of all, it's nice to see that people are promoted from within. I think that's a really great thing that Cummins did. [37:18] And second, the fact that you already had that line of communication, and it's not like you had to establish a new one with a new CEO. You already had that line of communication with somebody who was moving up into the role. [37:30] So, I think that speaks to Cummins's credit. I think it speaks to your credit and to your advantage, because you don't have to start from scratch and build that line. [37:40] Deyna acknowledges, Yes, it's super important. [37:44] Well, Dana, it has been such a pleasure to see you again, to record with you again here on RIMSCast. It's been almost five years, and we hope to see you at RISKWORLD. [38:00] Thank you once again for rejoining us, and hopefully, the next time I see you, it won't be five years in between. [38:06] Deyna says, Definitely. I love RIMS events, and all the conferences, the webinars, and even your podcast, so it's super good. [38:17] Justin says, Thank you so much. You're a wonderful guest. [38:20] Special thanks again to Deyna Feng for joining us here on RIMScast. Links to other RIMSCast episodes about captive insurance management are in this episode's show notes. [38:34] I've also got links to RIMS Risk Management Magazine articles about captives, as well as other RIMS resources, so check it out and go to the Risk Knowledge page of RIMS.org. [38:46] Plug Time! You can sponsor a RIMScast episode for this, our weekly show, or a dedicated episode. Links to sponsored episodes are in the show notes. [39:14] RIMScast has a global audience of risk and insurance professionals, legal professionals, students, business leaders, C-Suite executives, and more. Let's collaborate and help you reach them! Contact pd@rims.org for more information. [39:32] Become a RIMS member and get access to the tools, thought leadership, and network you need to succeed. Visit RIMS.org/membership or email membershipdept@RIMS.org for more information. [39:49] Risk Knowledge is the RIMS searchable content library that provides relevant information for today's risk professionals. Materials include RIMS executive reports, survey findings, contributed articles, industry research, benchmarking data, and more. [40:06] For the best reporting on the profession of risk management, read Risk Management Magazine at RMMagazine.com. It is written and published by the best minds in risk management. [40:21] Justin Smulison is the Business Content Manager at RIMS. Please remember to subscribe to RIMScast on your favorite podcasting app. You can email us at Content@RIMS.org. [40:32] Practice good risk management, stay safe, and thank you again for your continuous support! Links: RIMS Risk Management Magazine: Year In Risk Edition | Feature Article RIMS-CRO Certificate Program In Advanced Enterprise Risk Management | April‒June 2026 Cohort | Led by James Lam RISKWORLD 2026 Registration — Open for exhibitors, members, and non-members! Reserve your booth at RISKWORLD 2026! The Strategic and Enterprise Risk Center RIMS Diversity Equity Inclusion Council RIMS Risk Management magazine | Contribute RIMS Now Spencer Educational Foundation Scholarships | Submission Deadline Jan. 31, 2026 RISK PAC | RIMS Advocacy RIMS-Certified Risk Management Professional (RIMS-CRMP) | Insights Series Featuring Joe Milan! Cummins Inc. Upcoming RIMS-CRMP Prep Virtual Workshops: RIMS-CRMP Exam PrepMarch 10‒11 | April 21‒22, 2026, 9:00 am‒4:00 pm EST, Virtual Full RIMS-CRMP Prep Course Schedule See the full calendar of RIMS Virtual Workshops "Managing Worker Compensation, Employer's Liability and Employment Practices in the US" | Jan. 21‒22, 2026 "Storytelling with Data for Risk Management" | Feb. 2‒3 "Applying and Integrating ERM" | Feb 4. "Facilitating Risk-Based Decision Making" | March 4‒5, 2026 Upcoming RIMS Webinars: RIMS.org/Webinars Related RIMScast Episodes about Captive Management: "Broadcasting Captive Wisdom with James Swanke" "Risk Management Momentum with Lockton U.S. President Tim Ryan" "RIMS 2025 Risk Manager of the Year, Jennifer Pack" "Asian Pacific American Heritage Month 2021" (featuring Deyna Feng) Sponsored RIMScast Episodes: "Secondary Perils, Major Risks: The New Face of Weather-Related Challenges" | Sponsored by AXA XL (New!) "The ART of Risk: Rethinking Risk Through Insight, Design, and Innovation" | Sponsored by Alliant "Mastering ERM: Leveraging Internal and External Risk Factors" | Sponsored by Diligent "Cyberrisk: Preparing Beyond 2025" | Sponsored by Alliant "The New Reality of Risk Engineering: From Code Compliance to Resilience" | Sponsored by AXA XL "Change Management: AI's Role in Loss Control and Property Insurance" | Sponsored by Global Risk Consultants, a TÜV SÜD Company "Demystifying Multinational Fronting Insurance Programs" | Sponsored by Zurich "Understanding Third-Party Litigation Funding" | Sponsored by Zurich "What Risk Managers Can Learn From School Shootings" | Sponsored by Merrill Herzog "Simplifying the Challenges of OSHA Recordkeeping" | Sponsored by Medcor "How Insurance Builds Resilience Against An Active Assailant Attack" | Sponsored by Merrill Herzog "Third-Party and Cyber Risk Management Tips" | Sponsored by Alliant RIMS Publications, Content, and Links: RIMS Membership — Whether you are a new member or need to transition, be a part of the global risk management community! RIMS Virtual Workshops On-Demand Webinars RIMS-Certified Risk Management Professional (RIMS-CRMP) RISK PAC | RIMS Advocacy RIMS Strategic & Enterprise Risk Center RIMS-CRMP Stories — Featuring RIMS President Kristen Peed! RIMS Events, Education, and Services: RIMS Risk Maturity Model® Sponsor RIMScast: Contact sales@rims.org or pd@rims.org for more information. Want to Learn More? Keep up with the podcast on RIMS.org, and listen on Spotify and Apple Podcasts. Have a question or suggestion? Email: Content@rims.org. Join the Conversation! Follow @RIMSorg on Facebook, Twitter, and LinkedIn. About our guest: Deyna Feng, Director of Captive Programs, Cummins Production and engineering provided by Podfly.