Key Man, Part 1: Who's Really Keeping Your Business Running?

About this episode

Susan Finch and Lany Sullivan discuss the Key Man concept and the importance of documentation in business operations.

Who’s really keeping your business running? Susan Finch and Lany Sullivan unpack the Key Man concept and why documentation is your best insurance.

People in this episode

Hosts: Susan Finch, Lany Sullivan

Topics covered

• Key Man concept
• business operations
• documentation

Keywords

• business running
• insurance
• documentation

Mentioned in this episode

Books & works: Key Man

More episodes of Rooted In Revenue

• Getting It Out of Their Heads and Into Your Business · April 22, 2026 · 21 min
• The Ambassador You Didn't Know You Were · March 4, 2026 · 6 min
• Why Your Best Business Tool Might Be Restraint · February 11, 2026 · 30 min
• How Your Nap Spot on the Couch Affects Your Business Success · January 28, 2026 · 28 min
• Tool Addiction is Killing Your Company Culture · January 22, 2026 · 42 min
• The Real Cost of Handing Out Company Credit Cards Without Controls · January 13, 2026 · 25 min