
Don't Treat Your Prospects Like A Number | #1406
From Sales Secrets by Brandon Bornancin
April 23, 2026 · 3 min · Episode 1406
About this episode
Brandon discusses the importance of treating prospects with respect and the impact of personalization on conversion rates.
Treating prospects like numbers destroys trust and lowers conversion. Brandon explains the psychology behind generic outreach, why specificity builds respect, how bad metrics create bad rep behavior, and why real personalization is about relevance and decision support, not just adding tokens to a message.
People in this episode
Host: Brandon
Topics covered
- prospect trust
- conversion
- generic outreach
- specificity
- personalization
Keywords
- psychology
- metrics
- decision support
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