What new products could you be using?

What new products could you be using?

From Scottish National Users' Group (SNUG) Podcast by snughealth

June 28, 2025 · 36 min · Episode 63

About this episode

This episode features system suppliers discussing new health technology products showcased at the SNUG Members’ day.

In this episode we hear from some system suppliers who were exhibiting at the recent SNUG Members’ day. Numed’s Simon Healy explains how their ECG, spirometry and blood-pressure devices can integrate with a GP system, Caitlin Collins and Elliot Shaw from Microtech discuss Surgery Pod, a self-service computer system that captures blood-pressure, height, weight and lifestyle data in the waiting room. Eleanor Rafe from Accurx reports that some Scottish practices are now using its two-way messaging and booking-link features to cut phone traffic and provide asynchronous chats. Sharon Hanley and Dani Henderson from X-on Health describe its Surgery Assist chatbot—which begins by texting callers in the phone queue a link to an online symptom-checker and local service sign-posting—with the Surgery Connect cloud telephony platform that shows patients their real-time queue position and offers automated callbacks. And, finally, Rick Thompson from One Advanced describes their new AI agents which could work inside Docman 10: one summarises long discharge letters, another suggests SNOMED codes, and their forthcoming UK-hosted large-language-model (One Advanced AI) which will let clinicians…

People in this episode

Guests: Simon Healy, Caitlin Collins, Elliot Shaw, Eleanor Rafe, Sharon Hanley, Dani Henderson, Rick Thompson

Topics covered

  • ECG
  • spirometry
  • blood-pressure devices
  • self-service computer system
  • two-way messaging
  • chatbot
  • AI agents

Keywords

  • health technology
  • integration
  • patient data
  • cloud telephony
  • AI

Mentioned in this episode

Products: Surgery Pod, Surgery Connect, Docman, Vision, Ambient Voice Technology, eGP Learning, ECG devices, spirometry devices, blood-pressure devices, Surgery Assist chatbot

Places: UK

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