Pressure makes diamonds: Michael Hill

Pressure makes diamonds: Michael Hill

From Shared Lunch by Sharesies

April 22, 2026 · 25 min

About this episode

Jonathan Waecker discusses the challenges and strategies of reviving the Michael Hill brand amidst economic and operational difficulties.

How does an iconic Kiwi brand recover from store closures, falling earnings, and the deaths of its founder and CEO? Jonathan Waecker, new CEO of Michael Hill, talks about stepping in to honour the jeweller’s legacy while creating urgent change.  Jonathan talks through the high-stakes call to drop newer sub-brands, moving to a fully private-label model, and cornering the “mass premium” market. Learn how Canada has become the company's primary growth engine, with 85% of sales now outside NZ, and whether customers still want affordable luxury during an economic downturn. How is a jeweller impacted by the rising prices of gold and silver? What’s the role of the velvet-rope retail store in an era where you can Doordash a diamond ring? What’s got institutional investors like the ACC doubling their stake?  Plus, the story of how Michael Hill was born out of a house fire in 1977. For more places to follow Shared Lunch—check out http://linktr.ee/sharedlunch Shared Lunch is brought to you by Sharesies Australia Limited (ABN 94 648 811 830; AFSL 529893) in Australia and Sharesies Limited (NZ) in New Zealand. It is not financial advice…

People in this episode

Guest: Jonathan Waecker

Topics covered

  • business recovery
  • jewelry industry
  • economic challenges
  • brand legacy
  • market strategy

Keywords

  • Michael Hill
  • jewelry
  • economic downturn
  • private-label model
  • mass premium market

Sponsors

Sharesies

Mentioned in this episode

Organizations: Michael Hill

Places: Canada, NZ

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