Ep 31 - Streamlining the Move: Call Centers, Community and Legends Retreat

About this episode

This episode discusses how innovation and community are transforming the moving industry with insights from industry professionals.

In this episode of Shift Happens: Beyond the Boxes , host Jason Bergenske — founder and owner of MoveitPro — sits down with Michael , Manager at Lion's Den , and Jeannie , Director of Business Development, for an insightful conversation about how innovation, teamwork, and community are redefining the moving industry. If you're a moving company owner looking to scale smarter , simplify operations , and connect with like-minded professionals , this episode is your roadmap to success. Transforming the Moving Industry with MoveitPro and Lion's Den The moving industry is evolving faster than ever — and those who embrace technology and collaboration are leading the way. MoveitPro , the software built for movers, by movers , has become the foundation for operational excellence. It allows moving companies to manage dispatch, scheduling, lead tracking, and customer relationships — all within one intuitive platform. Meanwhile, Lion's Den elevates the customer experience through expertly trained call center professionals who bring empathy, emotional intelligence, and genuine care to every conversation. They understand that moving is more than logistics — it's a deeply personal life event…

People in this episode

Host: Jason Bergenske

Guests: Michael, Jeannie

Topics covered

• moving industry
• innovation
• teamwork
• community
• technology
• customer experience

Keywords

• moving industry
• innovation
• teamwork
• customer experience
• technology
• MoveitPro
• Lion's Den

Mentioned in this episode

Organizations: MoveitPro, Lion's Den

More episodes of Shift Happens: Beyond the Boxes

• Ep 33 - How Chris Scaled a Moving Business from One Truck to an Empire · March 18, 2026 · 35 min
• Ep 32 - Scaling to $66M: Larry O'Toole's Blueprint for Building a Moving Empire (Part 2) · March 17, 2026 · 43 min
• Ep 32 - Scaling to $66M: Larry O'Toole's Blueprint for Building a Moving Empire (Part 1) · March 3, 2026 · 37 min
• Ep29 - How Direct Mail Built a Moving Empire | Greg Sheppard (USA Home Listings) · May 7, 2025 · 42 min
• Ep28 - From 0 to Millions: Lessons from Legends of the Moving Industry (PART 2 OF 2) · April 30, 2025 · 51 min
• Ep27 - How Handwritten Mail Is Winning Big Jobs in the Moving Industry · April 22, 2025 · 29 min