Episode 4: Back to Basics - Tech, Lean, and Shingo

About this episode

The episode explores the relationship between technology, Lean practices, and the Shingo Model in driving sustainable excellence.

In this episode of the Shingo Back to Basics podcast, Peter Barnett and Nigel Thurlow dive deep into the intersection of technology, Lean practices, and the Shingo Model—and how these elements drive sustainable excellence. Nigel shares two powerful insights: “If you can’t see it, you can’t fix it.” Why is visibility the foundation for solving problems? “Lean has no tools, only behaviors.” What does that mean for leaders and organizations? Tune in to uncover how making problems visible and ...

People in this episode

Guests: Peter Barnett, Nigel Thurlow

Topics covered

• technology
• Lean practices
• Shingo Model
• sustainable excellence
• problem solving
• organizational behavior

Keywords

• technology
• Lean
• Shingo Model
• visibility
• problem solving
• organizational behavior

Mentioned in this episode

Organizations: Shingo Institute, Jon M. Huntsman School of Business at Utah State University

Books & works: Shingo Model

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• Episode 59: Leading Enterprise Excellence: Achieving Sustainable Results · April 30, 2026 · 33 min
• Episode 58: Redefining Excellence - From Maturity to Mastery · March 31, 2026 · 32 min
• Episode 57: Improvement as a Human Endeavor · March 3, 2026 · 29 min
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