Practical Education and AI Empowerment in Freight with Carly Monzo

About this episode

Carly Monzo discusses making freight forwarding more accessible through education and AI tools.

In this episode of Supply Chain Connections, Brian Glick speaks with Carly Monzo, founder of ExFreighters, about making freight forwarding more accessible and empowering logistics professionals with practical education and personal AI tools. Carly shares her journey from freight forwarding rookie to consultant and entrepreneur, offering a candid look at the challenges newcomers face and the critical importance of industry education. Topics discussed include: * Why logistics feels more complicated than it is—and how jargon plays a role * How Carly's workshops demystify freight operations and invoice auditing * Strategies for preserving vendor relationships while improving freight visibility * The emotional toll of burnout in logistics and Carly's own experience with it * How AI "knowledge bases" can help individual operators preserve and grow their expertise * The importance of gratitude and recognition in a high-pressure, problem-solving culture About the Guest: Carly Monzo is a Supply Chain & AI Strategist with experience across the full spectrum of international logistics. She has worked for freight forwarders, consulting firms, and startups before founding her own fractional…

People in this episode

Hosts: Brian Glick, Brian

Guest: Carly Monzo

Topics covered

• freight forwarding
• logistics education
• AI tools in logistics
• vendor relationships
• burnout in logistics
• freight visibility

Keywords

• supply chain
• consulting
• invoice auditing
• emotional toll
• gratitude

Mentioned in this episode

Products: ExFreighters

Books & works: The Average User: Supply Chain Edition

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