Driving Organisational Value

Driving Organisational Value

From Take The Lead by LinkedIn for Sales

September 21, 2023 · 26 min · Season 2 · Episode 4

About this episode

The episode discusses how businesses are adapting to changes in work and customer buying behaviors, emphasizing consultative approaches and intergenerational workforce challenges.

This episode of Take the Lead discusses how businesses are adapting to changes in the way work gets done and how customers buy products and services. Sonia Adams - Global Client Chief Officer, GHD and Nick Reynolds - CMO, Johnson Controls Hitachi Air discuss how their industries have shifted from traditional selling approaches to more consultative, data-driven models focused on building trust and understanding customer needs. They talk about the challenges of leading intergenerational workforces and implementing new technologies. Both emphasise the importance of understanding different generations, focusing on key priorities, and having regular conversations with employees to drive change and productivity in a way that considers everyone's perspectives. LinkedIn Host Alana Brittain, Head of Strategic & Enterprise Sales Solutions ANZ LinkedIn Guests: Sonia Adams - Global Client Chief Officer, GHD Nick Reynolds - CMO, Johnson Controls Hitachi Air See omnystudio.com/listener for privacy information.

People in this episode

Host: Alana Brittain

Guests: Sonia Adams, Nick Reynolds

Topics covered

  • organizational value
  • consultative selling
  • data-driven models
  • intergenerational workforce
  • customer needs
  • technology implementation

Keywords

  • organizational change
  • business adaptation
  • trust building
  • employee engagement
  • productivity
  • technology
  • customer understanding

Mentioned in this episode

Organizations: GHD, Johnson Controls Hitachi Air, LinkedIn

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