About this episode
This episode discusses the implications of working with Managed Service Providers and how to choose the right one for your business needs.
MSPs sell their book. The vendors they're authorized on. The platforms they're certified on. The products they have margin on. The infrastructure they're about to recommend for your business is shaped by all of that before you walk in the room. This Playbook covers what that actually means for you: how to size the right MSP for your company, what security capabilities a small MSP genuinely cannot deliver regardless of what they tell you, why outsourcing IT decision-making to someone with a vested interest is one of the most expensive mistakes a growing company makes — and the one rule that keeps you from getting locked into the wrong stack for the next three years. You should be leading the MSP. Not the other way around. The Playbook 00:00 — The danger of outsourcing IT decisions to someone selling their book 00:45 — Why MSPs sell their book — and why that's the reality, not a criticism 02:00 — Deal registration: how your project gets locked in before you've decided 02:34 — Size mismatch: why a $100K project won't get attention from a large VAR 03:30 — The security capability gap: what sub-50-person MSPs can't actually deliver 04:47 — Platform-on-platform: the tools MSPs resell…
Topics covered
- Managed Service Providers
- IT decision-making
- Security capabilities
- Outsourcing IT
- Infrastructure needs
Keywords
- MSPs
- IT outsourcing
- security gaps
- infrastructure
- deal registration
Mentioned in this episode
Organizations: MSPs, Microsoft
Products: Intune
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