Beyond the Job Description: Career Growth in Digital CS with Stephanie Blair | Episode 101 | Episode 101

About this episode

The episode features a discussion on digital career growth in Customer Success with Stephanie Blair, focusing on building a career identity and the importance of experimentation.

Today I’m joined by Stephanie Blair, Founder of Know & Flourish (https://knowandflourish.com/), for a practical conversation on digital career growth in Customer Success. We dig into how to build a career identity (not just a title), why experimentation matters, and how to expand your lane without burning out. You’ll hear a real-world example from my team of turning a scrappy spreadsheet into a lightweight web tool, and what that kind of initiative can do for your brand inside the busines...

People in this episode

Host: Alex Turkovic

Guest: Stephanie Blair

Topics covered

• career growth
• digital customer success
• experimentation
• career identity
• work-life balance

Keywords

• digital career growth
• Customer Success
• career identity
• experimentation
• work-life balance

Mentioned in this episode

Organizations: Know & Flourish

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