17: Getting to Know Novalé's Site Managers

17: Getting to Know Novalé's Site Managers

From The Novalé Podcast by Novalé Bathrooms & Kitchens

July 31, 2025 · 35 min · Episode 17

About this episode

The episode features Novalé's Site Managers discussing their roles and experiences in delivering renovations.

Meet 3 of Novalé's Site Managers (Marc, Sam & Andrew) who deliver our customers' dream bathrooms, kitchens and laundries. Every Novalé renovation has a dedicated Site Manager assigned. They ensure that the job is running smoothly and on schedule whilst doing a lot of work behind the scenes to keep sites clean, trades organised and customers at ease during the process. Simply put, a Novalé renovation would not be possible without Site Managers like Marc, Sam and Andrew. Tune in to learn more about their stories, why they joined Novalé and what set it apart from the rest. ⏱ Timestamps: 00:00 Intro 01:41 Andrew's bio 02:01 Working for celebrities on super yachts 02:36 Making furniture 03:56 Andrew joining Novalé 05:31 Sam's background in Kitchens 06:32 Sam joining Novalé 06:45 Novalé's rigorous interview process 07:45 Marc joining Novalé from the start 08:08 Working for Suncorp Bank 08:31 Working with Steve as a tiler 09:53 Is 22 a good age to start a trade? 11:11 Still being on the tools as a site manager 12:06 What set Novalé apart from the rest 12:39 Why Sam joined Novalé 13:57 Why Andrew joined Novalé 15:11 Other renovator stories from our customers 16:09 Renovating with…

People in this episode

Guests: Marc, Sam, Andrew

Topics covered

  • Site Managers
  • Renovation
  • Customer Experience
  • Novalé
  • Trade Careers

Keywords

  • Site Managers
  • Novalé
  • renovation
  • Buildertrend
  • customer experience

Mentioned in this episode

Organizations: Novalé, Suncorp Bank, Buildertrend

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