Episode 5 - S4 - ISO 9001 What is Opportunity Management – The Forgotten Half of Clause 6.1
From The Quality Hub by Core Business Solutions
February 18, 2026 · 18 min · Episode 160
About this episode
This episode discusses Opportunity Management in ISO 9001, emphasizing its importance alongside risk management for organizational growth.
In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis sits down with Suzanne Strausser, VP of Consulting and Development at Core Business Solutions, to unpack Opportunity Management—the often-overlooked half of ISO 9001 Clause 6.1. The conversation explores why organizations tend to fixate on risk while missing chances to intentionally create value, clarifies how ISO defines “opportunity” beyond simple improvement, and explains how proactive opportunity management can transform a QMS from a compliance exercise into a strategic business tool. Suzanne shares practical insights on leadership’s role, cultural mindset shifts, real-world examples, and what organizations should start doing now as ISO 9001 moves toward its 2026 update, making this episode a must-listen for quality professionals looking to drive growth, innovation, and long-term success through their management systems. Helpful Resources: How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at info@thecoresolution.com A Plethora of Articles…
People in this episode
Host: Xavier Francis
Guest: Suzanne Strausser
Topics covered
- Opportunity Management
- ISO 9001
- Quality Management Systems
- Risk Management
- Organizational Growth
- Leadership
Keywords
- ISO 9001
- Opportunity Management
- Quality Management
- Risk
- Leadership
- Business Strategy
- Compliance
Mentioned in this episode
Organizations: Core Business Solutions
Books & works: ISO 9001
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