Solo Mission Series: Turn Vague Criticism Into Usable Behavior Change

About this episode

Jay Johnson discusses the challenges of providing clear feedback to promote behavior change in leaders.

Most leaders think the hard part is “giving feedback.” I think the real challenge is clarity. When we say things like “be more proactive” or “watch your tone,” we’re usually handing someone a foggy request they can’t translate into action, or we’re accidentally aiming at their identity instead of their behavior. No wonder people get defensive and nothing changes. Join Jay in this week's Solo Mission Series as he walks through why feedback fails in predictable ways: it’s too general, it...

People in this episode

Host: Jay Johnson

Topics covered

• feedback
• behavior change
• leadership
• communication
• clarity

Keywords

• feedback
• proactive
• tone
• behavior
• leadership
• communication
• clarity

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