THE VENDOR DANCE (THE CREDIT DEMAND)

About this episode

Mike Hernandez discusses the importance of securing vendor credits for expired products to protect store profitability.

Show Notes (Thrive Version) Episode Title: The Vendor Dance: The Credit Demand (Episode 87) Episode Description: You must secure credits for expired products before the vendor leaves. In this episode of Thrive, Mike Hernandez explains how Store Managers must enforce the immediate processing of vendor credits to protect profitability. What You Will Learn: The Credit Demand: How to stop absorbing financial losses for expired vendor products. Immediate Processing: Why you must secure a printed credit invoice on the spot and refuse verbal promises. Verifying Statements: The process for ensuring vendor credits actually appear on the corporate accounting statements. Seeing Opportunity: Mike shares his early career mindset regarding store ownership. Resources & Links: Download the Vendor Credit Tracker: Text the word CREDIT to 956-897-9192. Recommended Listen: Drive: Episode 78.

People in this episode

Host: Mike Hernandez

Topics covered

• vendor credits
• profitability
• expired products
• financial losses
• store management
• accounting

Keywords

• vendor dance
• credit demand
• expired products
• profitability
• credit invoice
• financial losses
• store ownership

More episodes of Thrive: Leadership Skills for C-Store Managers

• INVENTORY AVAILABILITY (ENGINEERING THE VENDOR ORDERS) · June 6, 2026 · 6 min
• FOOD SERVICE EXECUTION (ENGINEERING THE PREPARATION QUANTITIES) · May 30, 2026 · 5 min
• EXTERIOR FACILITY MANAGEMENT (ENGINEERING THE EXTERIOR SUPPLIES) · May 23, 2026 · 5 min
• THE OPERATIONAL INSPECTION (CALIBRATING YOUR MANAGEMENT TEAM) · May 16, 2026 · 5 min
• INVENTORY DISCREPANCIES (ISOLATING THE OPERATIONAL FAILURE) · May 9, 2026 · 6 min
• THE OPERATIONAL UPSELL (IMPLEMENTING THE STORE-WIDE STANDARD) · May 1, 2026 · 5 min