292 – Stop Automating Bad Processes: Why Your AI Strategy is Already Failing
From Ultimate Partner® by Vince Menzione - Technology Industry Sales and Partner Executive
March 23, 2026 · 29 min
About this episode
The episode discusses the challenges of automating ineffective processes in AI and the importance of clean data and trust in technology.
Winning the AI Trust Race Subscribe to our Newsletter: https://theultimatepartner.com/ebook-subscribe/ Check Out UPX: https://theultimatepartner.com/experience/ In this compelling discussion from the Ultimate Partner Winter Retreat, Vince Menzione sits down with Marc Monday of ServiceNow and marketing expert Ashleigh Vogstad to deconstruct the “tectonic shifts” currently hitting the tech industry. As the market moves from AI excitement into a period of “POC fatigue,” the conversation pivots to the essential groundwork required for success: clean data, governed workflows, and the transition from an attention economy to a trust-based machine economy. They explore how Gen Z’s massive spending power is reshaping marketplaces and why simply automating a 27-step bad process with AI is a recipe for failure. Whether you are a partner manager or an entrepreneur, this episode provides a roadmap for staying human in a machine-to-machine world. Key Takeaways The market is experiencing “POC fatigue,” making it critical to transition from experimental AI to real-world value driven by central databases and knowledge graphs. ServiceNow is shifting focus toward…
People in this episode
Host: Vince Menzione
Guests: Marc Monday, Ashleigh Vogstad
Topics covered
- AI strategy
- data governance
- trust economy
- POC fatigue
- market trends
- workflow automation
Keywords
- AI strategy
- data governance
- trust economy
- POC fatigue
- workflow automation
- Gen Z spending
- technology trends
Mentioned in this episode
Organizations: ServiceNow
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