020 - Fitting Out at Work with Emanuele Mazzanti

About this episode

Emanuele Mazzanti discusses the impact of formality in workplace communication and its effects on performance.

Emanuele Mazzanti is a day one rule-breaker. When he moved to EY Italy, his boss asked to be called "Dottore." He noticed the distance being created and suggested, politely, that they drop the formalities and just use first names. Surprisingly, the answer was yes. That’s a pattern he kept running into. Different countries and roles but the same kind of distance disguised as formality to keep things simple and boost performance. In consultancy, where everyone is climbing the same ladder, conne...

People in this episode

Host: Dr Myriam Hadnes

Guest: Emanuele Mazzanti

Topics covered

• work culture
• formality
• consultancy
• communication
• performance

Keywords

• workplace
• formality
• consultancy
• communication
• performance
• Emanuele Mazzanti
• EY Italy

Mentioned in this episode

Organizations: EY Italy

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