Why insurance tech implementations fail, and how to get them right with Tami Pantzke
From Unstructured Unlocked by Indico Data by Indico Data
February 11, 2026 · 30 min · Episode 84
About this episode
Tami Pantzke discusses the factors that lead to successful insurance tech implementations and how to avoid common pitfalls.
In this replay episode of Unstructured Unlocked , we revisit a practical, operations-first conversation with Tami Pantzke, a reinsurance executive with more than 30 years of experience guiding technology change inside large insurance organizations. Tami breaks down how insurers should evaluate new technology through the lens that matters most, real operational impact. From cost-benefit analysis and the 80/20 rule to pilot design, risk controls, and change management, she shares hard-earned lessons on what separates successful implementations from costly failures. The discussion also explores why enthusiasm for new tools often outpaces adoption, how to spot red flags early, and how insurers can balance speed with governance in both large-scale transformations and smaller, AI-driven initiatives. If you’re responsible for introducing new technology into underwriting, claims, or operations, and need it to actually stick, this replay offers a clear, experience-backed blueprint for making smarter decisions without disrupting the business.
People in this episode
Host: Indico Data
Guest: Tami Pantzke
Topics covered
- insurance technology
- implementation strategies
- operational impact
- change management
- cost-benefit analysis
Keywords
- insurance tech
- technology change
- operational impact
- pilot design
- risk controls
- change management
Mentioned in this episode
Organizations: Indico Data, insurance organizations
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