Digital Transformation
From UX Soup by User Driven Strategies
April 7, 2026 · 32 min · Season 2 · Episode 18
About this episode
This episode explores the strategic, human-centered approach to digital transformation and the importance of change management, along with the effects of the AI bubble.
Like any UX or human factors research project, “digital transformation” (the integration/evolution of new tech to parts of a business) requires a strategic, human-centered approach. In this episode, we explore approaches for digital transformation, and the importance of change management during the process. We also discuss how the AI bubble has affected the field. In Condensed Soup, we share stories of “change management gone wrong.”
People in this episode
Host: User Driven Strategies
Topics covered
- digital transformation
- change management
- AI impact
- human-centered design
- business strategy
Keywords
- digital transformation
- change management
- AI
- human factors
- business integration
Mentioned in this episode
Products: AI
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