Caitlin Girouard, Head of Crisis Communications & Director of Corporate Communications, PayPal

About this episode

Caitlin Girouard discusses her career in crisis communications and the importance of trust in corporate environments.

"If you're young [in your career] and something is of interest to you, take the chance and just do it because you never know." In this episode, WomenHeard host Julie Hochheiser Ilkovich interviews Caitlin Girouard at PayPal, a fintech company revolutionizing online payments and commerce infrastructure. Caitlin started out with strong interests in politics and law, transferring her skills in conflict resolution to crisis communications. Julie and Caitlin talk about how her line of work is actually "anti hair on fire" and the value of building a strong foundation of trust to maintain a company's mission. Plus, you'll hear the advantages of "learning by osmosis" and the value of taking a risk.

People in this episode

Host: Julie Hochheiser Ilkovich

Guest: Caitlin Girouard

Topics covered

• crisis communications
• corporate communications
• trust building
• career development

Keywords

• PayPal
• fintech
• conflict resolution
• learning by osmosis
• risk taking

Mentioned in this episode

Products: PayPal

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